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Rapidly Transforming Organizational Content
into Learning Experiences
Oct 8, 2020
By the End of this Session, You will be Able to…
Learn about some tools that can expedite your content transformation
journey
Identify what kind of content is a good candidate for transformation to
learning
Understand the ecosystem to transform content to learning experiences
Know how to harness technology and content services to provide a rich
learning experience to your employees
Today’s
Game Plan
A new process of high velocity content transformation
Key shifts in L&D’s role that may be going unnoticed
Why the traditional learning content development falls
short
A real-life example of converting a meeting recording
into a powerful learning experience
Key Shifts in L&D’s Role
that may be Going Unnoticed
Time Spent on Social Collaboration Tools
* Source: Microsoft.com
Changes in Business
• Business expects people to learn
new things faster
• People don’t care for production
quality learning content
• People don’t have time to go to
LMS
• Everyone is online a lot more
• Activities of business rapidly
create useful UGC
• Curation and Search technology is
making major strides
Question: Given these changes, what key shifts will occur in L&D’s role?
What role do you play in HR product selection in your
organization?
You can select multiple options
A. Decision maker
B. Influencer
C. Evaluator
D. Not involved in selection
Poll 1
In which areas do you think, the rate of content change is high?
(Multi-select)
Sales training
Product training
Leadership training
Compliance training
Technology training
Soft skills training
Type of Training Involving UGC
SalesTraining
Elevator pitch
Success stories
LeadershipTraining
Handling critical situations
Values guided decisions
ProductTraining
New product rollout
Troubleshooting
Poll 2
How much is your learning content in sync with your users’ evolving needs?
(Single-select)
Lags behind substantially
Lags behind somewhat but catches up eventually
Stays completely in sync
Poll 3
How much value is L&D getting out of user generated (organizational) content?
(Single-select)
None
Minimal
To a good extent
Most learning content is based on UGC
Why Traditional Learning Content
Development Falls Short of Expectations
Timeline: 4 to 6 weeks
Traditional Process of Content Conversion
Get Raw Content from
SME
ID to Create
Document Content
Outline
Review by SMEs
Create StoryboardReview by SMEs
eLearning
Development using
Tools
Multimedia
Development (Video,
Audio, Illustrations)
Review by IDs and
SMEs
Release
Five Reasons for
Slowdown ofTraditional Process
Dependency on subject matter experts for sourcing content
No discovery process for newly generated useful content
Long time cycles of eLearning production
The need for repeated and time-consuming reviews by subject matter experts
Time gap between release and consumption of learning content
Bottomline, there is a need for revamping the traditional process.
A New Process of
High Velocity Content Transformation
CRM Teams / Slack
Zoom
Recordings
Social Forums
Tag and Extract
CreateVideoTranscripts,Text Summary, Questions, etc.
Manually curate
Deliver onTeams / Slack / LXP / LMS
Identify Sources of UGC
Tag content for discovery
Transform usingAI tools
Curate content
Deliver in the flow of work
New Process of Content Conversion
Timeline: Less than a week
Benefits of the New Process
Takes days instead of weeks
Utilizes subject matter experts efficiently
Cuts down unnecessary production investment
How to Talk to a CEO
A Real-life Example of High Velocity Content
Transformation
Process Recap
Zoom Meeting
Recording
Meeting
Transcript
Summary of
Key Points
using Quillionz
Curated
Nudges
SprinkleZone
Delivered
Nudges
How Harbinger Could Help
Quillionz – AI powered tool for question and summary generation
Exaltive – Creating dynamic interactive videos
Tools for
Conversion
Enabling workflow automation through scalable platform integrations
Generating real time people analytics using API-based integrations
Integration
Converting content in legacy formats to new learning experiences
Modernizing content using automation
Content
Transformation
Lalit Suhas MaheshkumarSayali Vibhuti Smita PrachiUtkarsh
Strategy Technology UX Design Product Management
Team of Consultants (HR and Learning)
Services
• Virtual Instructor-LedTraining
• Nudge-learning
• Custom eLearning
• eLearning Modernization
• System Integrations
• AI Solutions
Team
• 100+ eLearning producers
• 400+ Programmers
• Instructional designers
• Multimedia producers
• TechnicalArchitects
• Domain Consultants
• C
Organization
• 750+ headcount
• 30+ years of operations
• Award-winning eLearning
• Experienced leadership
About Harbinger Group
• Online work generates a lot of UGC that must rapidly
reach employees through learning experiences
• Extracting and tagging useful content from systems
can help design a process to convert it into learning
experiences
• Technology transforms useful content and delivers it
in the flow of work, saving time and resources
Rapidly Transforming Organizational
Content into Learning Experiences
Conclusion
Discussion and Questions
THANKYOU!
vikas@harbingergroup.com
info@harbingerlearning.com

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Rapidly Transforming Organizational Content into Learning Experiences

  • 1. Rapidly Transforming Organizational Content into Learning Experiences Oct 8, 2020
  • 2. By the End of this Session, You will be Able to… Learn about some tools that can expedite your content transformation journey Identify what kind of content is a good candidate for transformation to learning Understand the ecosystem to transform content to learning experiences Know how to harness technology and content services to provide a rich learning experience to your employees
  • 3. Today’s Game Plan A new process of high velocity content transformation Key shifts in L&D’s role that may be going unnoticed Why the traditional learning content development falls short A real-life example of converting a meeting recording into a powerful learning experience
  • 4. Key Shifts in L&D’s Role that may be Going Unnoticed
  • 5. Time Spent on Social Collaboration Tools * Source: Microsoft.com
  • 6. Changes in Business • Business expects people to learn new things faster • People don’t care for production quality learning content • People don’t have time to go to LMS • Everyone is online a lot more • Activities of business rapidly create useful UGC • Curation and Search technology is making major strides Question: Given these changes, what key shifts will occur in L&D’s role?
  • 7. What role do you play in HR product selection in your organization? You can select multiple options A. Decision maker B. Influencer C. Evaluator D. Not involved in selection Poll 1 In which areas do you think, the rate of content change is high? (Multi-select) Sales training Product training Leadership training Compliance training Technology training Soft skills training
  • 8. Type of Training Involving UGC SalesTraining Elevator pitch Success stories LeadershipTraining Handling critical situations Values guided decisions ProductTraining New product rollout Troubleshooting
  • 9. Poll 2 How much is your learning content in sync with your users’ evolving needs? (Single-select) Lags behind substantially Lags behind somewhat but catches up eventually Stays completely in sync
  • 10. Poll 3 How much value is L&D getting out of user generated (organizational) content? (Single-select) None Minimal To a good extent Most learning content is based on UGC
  • 11. Why Traditional Learning Content Development Falls Short of Expectations
  • 12. Timeline: 4 to 6 weeks Traditional Process of Content Conversion Get Raw Content from SME ID to Create Document Content Outline Review by SMEs Create StoryboardReview by SMEs eLearning Development using Tools Multimedia Development (Video, Audio, Illustrations) Review by IDs and SMEs Release
  • 13. Five Reasons for Slowdown ofTraditional Process Dependency on subject matter experts for sourcing content No discovery process for newly generated useful content Long time cycles of eLearning production The need for repeated and time-consuming reviews by subject matter experts Time gap between release and consumption of learning content Bottomline, there is a need for revamping the traditional process.
  • 14. A New Process of High Velocity Content Transformation
  • 15. CRM Teams / Slack Zoom Recordings Social Forums Tag and Extract CreateVideoTranscripts,Text Summary, Questions, etc. Manually curate Deliver onTeams / Slack / LXP / LMS Identify Sources of UGC Tag content for discovery Transform usingAI tools Curate content Deliver in the flow of work New Process of Content Conversion Timeline: Less than a week
  • 16. Benefits of the New Process Takes days instead of weeks Utilizes subject matter experts efficiently Cuts down unnecessary production investment
  • 17. How to Talk to a CEO A Real-life Example of High Velocity Content Transformation
  • 18. Process Recap Zoom Meeting Recording Meeting Transcript Summary of Key Points using Quillionz Curated Nudges SprinkleZone Delivered Nudges
  • 19. How Harbinger Could Help Quillionz – AI powered tool for question and summary generation Exaltive – Creating dynamic interactive videos Tools for Conversion Enabling workflow automation through scalable platform integrations Generating real time people analytics using API-based integrations Integration Converting content in legacy formats to new learning experiences Modernizing content using automation Content Transformation
  • 20. Lalit Suhas MaheshkumarSayali Vibhuti Smita PrachiUtkarsh Strategy Technology UX Design Product Management Team of Consultants (HR and Learning)
  • 21. Services • Virtual Instructor-LedTraining • Nudge-learning • Custom eLearning • eLearning Modernization • System Integrations • AI Solutions Team • 100+ eLearning producers • 400+ Programmers • Instructional designers • Multimedia producers • TechnicalArchitects • Domain Consultants • C Organization • 750+ headcount • 30+ years of operations • Award-winning eLearning • Experienced leadership About Harbinger Group
  • 22. • Online work generates a lot of UGC that must rapidly reach employees through learning experiences • Extracting and tagging useful content from systems can help design a process to convert it into learning experiences • Technology transforms useful content and delivers it in the flow of work, saving time and resources Rapidly Transforming Organizational Content into Learning Experiences Conclusion