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Reinventing the Medical
Experience
Air Doctor Confidential 1
What Air Doctor is all About
A digital platform that provides a
global medical network of
physicians and makes it
accessible to any traveler,
anywhere.
For the Traveler/Expat
• Easily search, browse and book with a
practitioner while abroad
• Search by specialty, language, location
and more
For Doctors
• Reach private patients
• Maximize earnings
• Build online presence
For Insurers
• A digital customer journey
• Access to vetted network of doctors
• Shift from high cost hospitals to low
cost community care
Our Solution
Connecting travelers with local doctors.
Complementary to existing solutions/assistance company
Adding value to the whole traveler ecosystem:
Israel
Thailand
Australia
Mexico
Russia
Georgia
Singapore
Vietnam
India
4
Phillipines
Peru
New Zealand
Argentina
Cambodia
Costa Rica
Colombia
Nepal
Alaska
Japan
Turkey
Egypt
USA
Cyprus
Worldwide Air Doctor Network Coverage
All doctors are qualified by Air Doctor
Cumulative summary:
• 2017 – 2 countries
• 2018 – 11 countries
• 2019 – 40 countries
• 2020 till today – 52 countries
• 2021 – 70 countries
App & Customer Support
Languages:
• Chinese
• English
• Spanish
• German
• Q3’20 focus is to recruit
more doctors in Asia
Eastern
Europe
Western Europe
China
Global Reach
Telemedicine solution in 15
languages, with the ability
to provide prescriptions in
various geographies
Telemedicine:
Current Insurer Partners in:
• China
• UK
• Germany
• Netherlands
• Israel
Insurance Partners:
SELECT A SPECIALTY SELECT A DOCTOR SELECT LOCATION AND TIME
How it Works
Worldwide Physician
Network
Air Doctor’s outpatient
network of physicians is
focused on the travelers’
needs
Payment
Module
Streamlined payment
module to reduce
operational costs
Booking in
2 Clicks – 3 types of visits
Online appointment
platform for home, clinic,
and telemedicine visits
Tailor Made
App/WebApp
Add features to
support
your needs
Market Differentiator
Business Model
COMMISSION BASED
All payments to doctors are processed by Air Doctor
Commission is taken from the doctor’s fee
Cashless process:
Air Doctor pays the physician, who sets his price
Insurance company pays Air Doctor, no need to handle claims and no handling fee
Simple and easy patient experience that eliminates need for reimbursement
Two payment process options for insurance companies:
Cash process: costs are initially paid by the patient
Patient pays Air Doctor
Air Doctor pays the physician, who sets his price
Patient submits claim to insurer
Air Doctor’s solution is modular and can be integrated
in various ways.
Each partner chooses their preferred option:
• Integration into partner portal
• Integration into an existing application
• Stand alone tailored made app, including
integration of other services such as lost luggage,
flight delay claims or other
Air Doctor Integration Possibilities
Vital Statistics - Phoenix Cost Analysis
Total saving of €1.35M for every 1M policies per year
Customer
usage
95%
Increase in
claim frequency
5%
Reduction in
claim cost
14%
(*data provided by The Phoenix)
Reorientation
inpatient-outpatient
11%
Increase
in revenue
30%
ISO 27001 & ISO 27799 (Medical Data Security) - GDPR
 ISO 27001 certified (valid through 2022)
 Audit conducted on June 2020 – Certification confirmed
and renewed.
 All documentation and Statement of applicability were
updated
 Awareness training and online test done by all
employees
 Earthquake protocols updated and earthquake drill
executed
 ISO 27799 (Medical data security)
certified (same as above - valid through
2022)
 Fully GDPR Compliant
Jenny Cohen Derfler
CEO
21 years at Intel Corporation
worldwide, Fabrication Plant GM.
Founded two startups.
Vast global technology & operations
management experience.
Yegor Kurbachev
VP R&D
Over 20 years of experience in
developing innovative software for
Enterprise and Mobile. Senior
Product manager at Sintec Media
Yam Derfler
Product Development
Initiator of Air Doctor.
Experience in Product Development &
Innovative solutions.
Efrat Sagi-Ofir
COO
Global Supply Chain manager at Intel
Electronics. Founded startup in Green Energy.
Extensive experience in Global Contracts and
deals negotiations.
The Founders
About Air Doctor:
● 32 employees
● Launch June 2016
● $10.8M Seed + A Round
Efrat Sagi Ofir
COO
efrat.so@air-dr.com
Cell: +972-543233068
Ilana Fletcher
Head of Strategic Partnerships
ilana.f@air-dr.com
Visit our website
www.air-dr.com
Download the
Air Doctor App for FREE

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The Digital Innovation Award - Air doctor solution-insurance

  • 2. What Air Doctor is all About A digital platform that provides a global medical network of physicians and makes it accessible to any traveler, anywhere.
  • 3. For the Traveler/Expat • Easily search, browse and book with a practitioner while abroad • Search by specialty, language, location and more For Doctors • Reach private patients • Maximize earnings • Build online presence For Insurers • A digital customer journey • Access to vetted network of doctors • Shift from high cost hospitals to low cost community care Our Solution Connecting travelers with local doctors. Complementary to existing solutions/assistance company Adding value to the whole traveler ecosystem:
  • 4. Israel Thailand Australia Mexico Russia Georgia Singapore Vietnam India 4 Phillipines Peru New Zealand Argentina Cambodia Costa Rica Colombia Nepal Alaska Japan Turkey Egypt USA Cyprus Worldwide Air Doctor Network Coverage All doctors are qualified by Air Doctor Cumulative summary: • 2017 – 2 countries • 2018 – 11 countries • 2019 – 40 countries • 2020 till today – 52 countries • 2021 – 70 countries App & Customer Support Languages: • Chinese • English • Spanish • German • Q3’20 focus is to recruit more doctors in Asia Eastern Europe Western Europe China
  • 5. Global Reach Telemedicine solution in 15 languages, with the ability to provide prescriptions in various geographies Telemedicine: Current Insurer Partners in: • China • UK • Germany • Netherlands • Israel Insurance Partners:
  • 6. SELECT A SPECIALTY SELECT A DOCTOR SELECT LOCATION AND TIME How it Works
  • 7. Worldwide Physician Network Air Doctor’s outpatient network of physicians is focused on the travelers’ needs Payment Module Streamlined payment module to reduce operational costs Booking in 2 Clicks – 3 types of visits Online appointment platform for home, clinic, and telemedicine visits Tailor Made App/WebApp Add features to support your needs Market Differentiator
  • 8. Business Model COMMISSION BASED All payments to doctors are processed by Air Doctor Commission is taken from the doctor’s fee Cashless process: Air Doctor pays the physician, who sets his price Insurance company pays Air Doctor, no need to handle claims and no handling fee Simple and easy patient experience that eliminates need for reimbursement Two payment process options for insurance companies: Cash process: costs are initially paid by the patient Patient pays Air Doctor Air Doctor pays the physician, who sets his price Patient submits claim to insurer
  • 9. Air Doctor’s solution is modular and can be integrated in various ways. Each partner chooses their preferred option: • Integration into partner portal • Integration into an existing application • Stand alone tailored made app, including integration of other services such as lost luggage, flight delay claims or other Air Doctor Integration Possibilities
  • 10. Vital Statistics - Phoenix Cost Analysis Total saving of €1.35M for every 1M policies per year Customer usage 95% Increase in claim frequency 5% Reduction in claim cost 14% (*data provided by The Phoenix) Reorientation inpatient-outpatient 11% Increase in revenue 30%
  • 11. ISO 27001 & ISO 27799 (Medical Data Security) - GDPR  ISO 27001 certified (valid through 2022)  Audit conducted on June 2020 – Certification confirmed and renewed.  All documentation and Statement of applicability were updated  Awareness training and online test done by all employees  Earthquake protocols updated and earthquake drill executed  ISO 27799 (Medical data security) certified (same as above - valid through 2022)  Fully GDPR Compliant
  • 12. Jenny Cohen Derfler CEO 21 years at Intel Corporation worldwide, Fabrication Plant GM. Founded two startups. Vast global technology & operations management experience. Yegor Kurbachev VP R&D Over 20 years of experience in developing innovative software for Enterprise and Mobile. Senior Product manager at Sintec Media Yam Derfler Product Development Initiator of Air Doctor. Experience in Product Development & Innovative solutions. Efrat Sagi-Ofir COO Global Supply Chain manager at Intel Electronics. Founded startup in Green Energy. Extensive experience in Global Contracts and deals negotiations. The Founders About Air Doctor: ● 32 employees ● Launch June 2016 ● $10.8M Seed + A Round
  • 13. Efrat Sagi Ofir COO efrat.so@air-dr.com Cell: +972-543233068 Ilana Fletcher Head of Strategic Partnerships ilana.f@air-dr.com Visit our website www.air-dr.com Download the Air Doctor App for FREE