ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG LEARNERS

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6. An Award-Winning Industry Leader We were identified as an innovative industry leader in the The Aragon Research Globe for Corporate Learning, 2018 “A differentiator for the company, and one being utilized by a growing number of its customers, is its work in creative services. D2L’s in-house team can work with clients to deliver world-class online and blended learning experiences.” D2L and Accenture D2L and Accenture Nancy Robert, EVP, American Nurses Association Epworth HealthCare D2L and TSO We’ve been recognized across the industry for working with our partners to foster learning innovation

7. The year was 1966…

8. Today we will discuss 4 questions… Who can solve the skills gap? What is the skills gap? How can we identify lifelong learners? How can we reward and encourage learning?

9. What are you hoping to get out of today’s webinar? Chat Question #1

10. D2L Confidential | © 2019 D2L Corporation The global skills gap is reaching a critical point The skills gap–the divide between the skills required by workforce employers and the actual skills that current and potential employees possess–is widening.

11. D2L Confidential | © 2019 D2L Corporation D2L Confidential | © 2019 D2L Corporation The number of job openings in the United States now surpasses the number of people available and qualified to fill them. Strada Education Network and Gallup (2019). Back to School? What Adults Without Degrees Say About Pursuing Additional Education and Training. Retrieved from: https://www.stradaeducation.org/report/back-to-school/?/ “

12. D2L Confidential | © 2019 D2L Corporation 47% of jobs that exist today will disappear within the next 25 years1 85% of jobs that will exist in 2030 do not currently exist3 Leaders from businesses, associations, educational institutions, and public and government agencies need to adapt quickly to grow and remain competitive. Failure to close the skills gap could cost the global economy $8.5T in unrealized annual revenue by 20302 Immediate action is required $8.5T 1Frey, Carl Benedikt, Osborne, Michael, A. (2013, September 17). The Future of Employment. How Susceptible are Jobs to Computerization? Retrieved from: https://www.oxfordmartin.ox.ac.uk/downloads/academic/future-of-employment.pdf 2 Korn Ferry (2018). The Global Talent Crunch. Retrieved from: https://futureofwork.kornferry.com 3 Dell Technologies and Institute for the Future (2018). Realizing 2030: A Divided Vision of the Future. Retrieved from: https://www.delltechnologies.com/content/dam/delltechnologies/assets/perspectives/2030/pdf/Realizing-2030-A-Divided-Vision-of-the-Future-Summary.pdf

13. What actions have your organization taken so far to address the skills gap? Chat Question #2

14. D2L Confidential | © 2019 D2L CorporationD2L Confidential | © 2019 D2L CorporationD2L Confidential | © 2019 D2L Corporation A growing number of global firms no longer require a degree as a job prerequisite…

15. If they are going to meet people where they are, education solutions must embrace employers and work-centered pathways. Strada Education Network and Gallup (2019). Back to School? What Adults Without Degrees Say About Pursuing Additional Education and Training. Retrieved from: https://www.stradaeducation.org/report/back-to-school/?/ “

16. D2L Confidential | © 2019 D2L Corporation Skills gap ecosystem Stakeholders The stakeholders in the current ecosystem are struggling to close the skills gap. Businesses & Associations Working to reskill & upskill employees to meet evolving needs. Finding new, qualified candidates can be difficult. Public & Government Agencies Working to ensure citizens can find work while keeping their region competitive for employers. Educational Institutions & Partners Working to deliver education that is relevant to both learners & employers under increased financial pressures.

17. Successful business-academic partnerships provide universities with students and businesses with college graduates to fill vacant jobs. Chief Learning Officer (2019). Giving employees a new lease on LIFE. Retrieved from: https://www.d2l.com/wp-content/uploads/ 2019/09/D2L_CaseStudy_Giving-employees-a-new-lease-on-Life_D1_R4.pdf “

18. D2L Confidential | © 2019 D2L Corporation Only 31% of US businesses report having current partnerships with educational institutions1 64% of businesses have no program, an ad-hoc approach, or are working to define a competency framework for mission-critical roles2 Yet… Individual efforts are not enough 1The Learning House (2018). Closing the Skills Gap. Retrieved from: https://www.learninghouse.com/closing-skills-gap-report/ 2Brandon Hall Group (2017). DataNow Snapshot: 2017 Competency Planning and Management. Retrieved from: http://go.brandonhall.com/l/8262/2017-06-12/74jbxb Stakeholder collaboration is essential to close the skills gap. 64% 31%

19. Poll Question #1 Does your organization have any partnerships with educational institutions? a.  Yes b.  No c.  I’m not sure

20. Mapping the Lifelong Learning Landscape

21. Industry Academic Partnership with FedEx and University of Memphis Global Challenge: •  High turnover rates among frontline employees Solution: •  Launched Learning inspired by FedEx (LiFE) program in partnership with University of Memphis Global on the D2L Brightspace Learning platform to improve retention through company sponsored skills development Results: •  3000 employees enrolled globally •  Reduced attrition for FedEx and increased career progression •  UofM global developed a new, scalable model for supporting working adult students

22. D2L Confidential | © 2019 D2L Corporation D2L Confidential | © 2019 D2L CorporationD2L Confidential | © 2019 D2L Corporation Barriers to Participation To maintain status quo economic relevance, every worker will require an average of 25 days per year training and skills development. - World Economic Forum

23. Uruguay’s Plan Ceibal for Technology Enabled Lifelong Learning Challenge: •  Address inequity in education access across the population Solution: •  Provide access to a personal computer and internet connectivity for every student in the country in the public education system Results: •  By 2009, all children in primary education had access to a computer for learning (300,000 toal) •  As of 2015, the program has extended to students at the secondary level as well as low income retirees and other groups of adult learners •  Offer access to educational platforms, distance education, and language training •  Uruguay is recognized through the program as a member of the Global Learning Network to share pedagogical best practices

24. The Learning Integrated Life A continual journey of ongoing learning and skills development as the enabler of employability, success, and purpose.

25. Achieving a Learning-Integrated Life Affordable and accessible High quality, personalized, and flexible Motivated and encouraged Data-driven Technology enabled Assessed against learning outcomes Responsive

26. Julia’s Learning Integrated Life 18yrs: Graduates High School and starts working at an electronics retail store 19yrs: Uses online videos to learn about photography 21yrs: Starts driving for a ride-sharing company on the side 22yrs: Starts an entry- level job on an assembly line at an automotive plant 26yrs: Receives on- the-job technical training and moves into a higher paying role 30yrs: Inquires with HR about moving into a leadership role but is missing 2 core skills 30yrs: Using employer funded Training Account, enrolls in courses online and completes in 3 months 31yrs: Attains a leadership position on the night shift 32-33yrs: Decides to move into QA and using PLAR, achieves skills- aligned degree in QA 36yrs: Works as a QA manager and is a member of the National Association of Quality Assurance Managers to maintain QA knowledge 45yrs: Laid off from QA supervisor role after plant abruptly closes – falls back on blog income and expands blog38yrs: Takes a creative writing course and starts an outdoors blog – it draws enough traffic for a small side income 45yrs: Starts a consulting partnership with an outdoor equipment manufacturer and establishes a QA consulting business after taking a course on small business law Retirement: Continues blog and consulting on the side – takes language and history courses for fun

27. Learnability Identify Track and monitor Hire and promote Encourage Self-directed learning Individual learning goals Learning paths Reward Leaderboards, badging, awards Learning portfolios Sponsorship

28. How do you identify, encourage, and reward learnability at your organization? a.  Track consumption of optional learning b.  Learning goals c.  Learning paths d.  Executive sponsorship e.  Leaderboards and awards Poll Question #2

29. Cultivate a Growth Mindset Learning goals Managers as culture champions Psychological safety

30. D2L Confidential | © 2019 D2L Corporation Traits of a Learning Culture: ü  Organizational values specifically call out learning and development ü  Learning budget is adequate to address current and future needs ü  CLO or other C-level position is responsible for learning ü  Learning function staffed by qualified learning professionals ü  Learning is delivered at the point of need ü  Organizational communications reinforce the importance of learning ü  Learning strategies align with business strategies

31. Ready to get started building workforce partnerships and a company-wide learning culture? We’re here to help.

33. #CLOwebinar Register for the next webinar! Finding Solutions to 4 Problems L&D Can Solve: Engagement, Content, Compliance, and Onboarding Thursday, February 13, 2020 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars

ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG LEARNERS

Human Capital Media

ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG LEARNERS