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Critical Metrics for Talent Management in Reporting to Boards and Investors

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Many talent management professionals may be unaware of the swell of interest in their work by boards and investors. Aware or unaware, there’s no denying that the interest is there.

This is why powerful groups such as the Sustainability Accounting Standards Board and the International Integrated Reporting Council are pushing forward reporting standards that include reporting on human capital.

To help talent management professionals understand, be ready for and comply with these standards, industry experts David Creelman, Laurie Bassi and Andrew Lambert are preparing a major report on what’s happening in the industry.

Join David Creelman in this webinar as he reveals what these changes mean for talent management professionals, including critical metrics, the landmines to be avoided and the opportunities to be seized.

Key takeaways:

Why are there suddenly big changes in reporting to investors?
How will that affect what we in talent management have to report to management?
What aspects of our performance will be particularly under scrutiny?
What is the secret in turning talent management data into a story business leaders care about?

Published in: Recruiting & HR
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Critical Metrics for Talent Management in Reporting to Boards and Investors

  1. 1. Critical Metrics for Talent Management in Reporting to Boards and Investors The presentation will begin at the top of the hour. #TMwebinar A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones.
  2. 2. #TMwebinar Speaker: David Creelman CEO Creelman Research Inc. Moderator: Connie Creelman Halogen
  3. 3. #TMwebinar Audio Control – A dial in number will not be provided. – Adjust the volume by sliding the indicator in the Media Player box to the left. – Also check your computer’s volume for external speakers or headsets.
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  5. 5. #TMwebinar Twitter -Click “Post” in the Twitter widget. #TMwebinar @TalentMgtMag
  6. 6. #TMwebinar Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event Evaluation Share This
  7. 7. #TMwebinar 1. May I receive a copy of the slides? YES! Click on the resource list located on the top left portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand.
  8. 8. Connie Costigan Director of Marketing Communications Halogen #TMwebinar David Creelman CEO Creelman Research Inc.
  9. 9. © 2014 Halogen Software Inc. Confidential – Not to be used, copied or redistributed without Halogen’s prior written permission.
  10. 10. Critical Metrics for Talent Management in Reporting to Boards and Investors Presented by: David Creelman CEO, Creelman Research “Smarter Annual Reports: How companies are integrating financial and human capital reporting” Laurie Bassi, David Creelman Andrew Lambert © 2014 Halogen Software. All rights reserved. All contents are confidential.
  11. 11. © 2014 Halogen Software. All rights reserved. All contents are confidential. Agenda 1. What’s happening in the world of reporting to investors and boards. 2. How it effects you. 3. What do to.
  12. 12. The (old) World of Annual Reports © 2014 Halogen Software. All rights reserved. All contents are confidential. Hey guys, what about human Hey guys, what about human capital? capital?
  13. 13. At Last the Tide is Coming In © 2014 Halogen Software. All rights reserved. All contents are confidential.
  14. 14. Who’s Playing on Our Team Michael Bloomberg The Prince of Wales © 2014 Halogen Software. All rights reserved. All contents are confidential. Mary Schapiro Richard Branson
  15. 15. © 2014 Halogen Software. All rights reserved. All contents are confidential. What’s the Goal? • Beyond financial measures • Concise • Relevant • An integrated story
  16. 16. What Gets Reported? © 2014 Halogen Software. All rights reserved. All contents are confidential. Atlantia
  17. 17. © 2014 Halogen Software. All rights reserved. All contents are confidential. What Gets Reported
  18. 18. Many Human Capital Metrics are Reported © 2014 Halogen Software. All rights reserved. All contents are confidential. • Diversity • By level • By ethnic group • By geography • Employee surveys • Engagement • “Proud of what we do” • “Passionate about customers” • Health and safety • Number of lost time injuries • Career mobility • # of internal promotions & transfers • Labor relations • % unionized • # of grievances • Recruiting • #of new hires, by gender, region.. • Reward • Average pay increase for managers…
  19. 19. How to Decide What to Report • Do stakeholders expect it? © 2014 Halogen Software. All rights reserved. All contents are confidential. • (e.g. Diversity) • Do we have the data? • (e.g. Investment in training) • Does it help tell our story of value creation? • (e.g. Leadership quality)
  20. 20. A Model to Organize the Story © 2014 Halogen Software. All rights reserved. All contents are confidential.
  21. 21. The Best Way to Start • Do something internal now, so you are ready to do something external when asked • Do something relevant, concise and easy for stakeholders to understand • Pick three strategic business initiatives then tell the story of how human capital investments support those initiatives • Make sure you have some metrics to support your story • Frame the “so what?” in terms of risk management • Later on, add in any other metrics stakeholders expect © 2014 Halogen Software. All rights reserved. All contents are confidential.
  22. 22. © 2014 Halogen Software. All rights reserved. All contents are confidential. For example… • Issue: Rapid growth in China • Human capital investment: New software to speed recruitment • Story: Explain what & why • Metrics: e.g. Number of hires, Time to fill (in China), Quality of hire (in China). • Risk: Insufficient recruitment would put revenue targets at risk
  23. 23. © 2014 Halogen Software. All rights reserved. All contents are confidential. The big metrics • Heath & Safety • Lost time due to injury • Fatalities • Skills • Investment in training • Hours of training / employee • Leadership • Relevant employee survey results • Alignment • Relevant employee survey results • Engagement • Engagement score • Talent pipeline • Depth of succession pool
  24. 24. Making it happen in real life Customized based on what you need to report Customized based on what you need to report © 2014 Halogen Software. All rights reserved. All contents are confidential. on: Diversity, Age, Gender, Geography, on: Diversity, Age, Gender, Geography, Unionization Unionization
  25. 25. Talent Management Tools that Support Reporting © 2014 Halogen Software. All rights reserved. All contents are confidential. Customized based on what you need to report Customized based on what you need to report on: Tenure, Career on: Tenure, Career Mobility Mobility
  26. 26. Strong Data Foundation Gives Insight Across Talent Programs © 2014 Halogen Software. All rights reserved. All contents are confidential.
  27. 27. At-a-Glance: How is the organization tracking against corporate objectives? © 2014 Halogen Software. All rights reserved. All contents are confidential.
  28. 28. At-a-Glance: Is Learning & Development Happening and Effective? © 2014 Halogen Software. All rights reserved. All contents are confidential.
  29. 29. Drill-down: Succession Pipeline © 2014 Halogen Software. All rights reserved. All contents are confidential.
  30. 30. What it Means to You © 2014 Halogen Software. All rights reserved. All contents are confidential.
  31. 31. © 2014 Halogen Software. All rights reserved. All contents are confidential. Recommendations 1. Learn the basics and talk to leadership about “human capital reporting” in whatever context it will capture their interest 2. Pilot an HR report 3. Create a road map to build needed systems and processes 4. Ask to be involved
  32. 32. Please complete the webinar evaluation. #TMwebinar
  33. 33. #TMwebinar Leveraging Employee Assessments Friday, December 19, 2014 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Talent Management Webinars at www.talentmgt.com/webinars

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