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BMW: Improving Brand Channel
Performance with Promoted Videos
Case Study – YouTube Promoted Videos Campaign




                                          Google Confidential and Proprietary   1
Innovation: BMW Promoted Videos Campaign
BMW launched one of the first Automotive Promoted Videos campaigns in Germany

  Campaign Summary

    From 17.12.2009 to 30.01.2010 BMW
    launched a Promoted Videos campaign on
    YouTube. Taking advantage of a first mover‘s
    position and continuous campaign
    optimizations, BMW could ensure millions
    of impressions in best ad positions for a
    very favourable CPC. During the campaign
    the engagement metrics for the BMW Brand
    Channel improved considerably, with an uplift
    of 45% in new subscribers per day and
    +16% video views per day.



  Overall Performance
   6 Million Impressions
   Average CTR: 0,45%
   Average CPC: 0,19 €
   Average Ad Position: 1,1




Source: Campaign Reporting Feb 2010                                     Google Confidential and Proprietary   2
The Key to Performance: Campaign Optimization
Continuous optimization increased traffic to BMW’s Videos

Campaign Overview
Clicks
                                               2 weeks after launch:               Continuous campaign
                    Campaign Set Up with       First optimization                  optimization including
                    relevant keywords          including new videos                very product specific
        1           used for BMW Google    2   and negative keywords      3        keywords and new
                    Search Campaigns           that don‘t reflect brand            relevant videos for those
                                               values (e.g.                        search terms
0,90%
                                               „crash“, „accident“)
0,80%


0,70%


0,60%


0,50%


0,40%


0,30%


0,20%


0,10%


0,00%




Source: Campaign Reporting Feb 2010                                       Google Confidential and Proprietary   3
The right Keywords: Talk to the YouTube Users
A good mix between general and product specific keywords generated a significant
amount of impressions and relevant clicks
Campaign Performance
Clicks
                                      1%
                                 6%
                                                                                    General brand terms and related automotive
                                                     YouTube > BMW Brand            keywords generated a significant amount of
                                                                                    impressions (80% of total impressions), but
                                           23%
                                                     YouTube > BMW Brand +          only 30% of all clicks.
                                                     Automotive Keywords

                                                     YouTube > Automotive
                                                     Keywords                       Product specific keywords generate less
                                                     YouTube > BMW Modelle          impressions, but due to their relevancy they
          70%
                                                                                    have CTRs above the average, accounting
                                                                                    for 70% of all clicks.




Promoted Video Examples
Ads with product specific keywords                                                  Ads with general brand terms



                                                 1,2 M Imps                  4,8 M Imps
                                                 1,61% CTR                   0,17% CTR




Source: Campaign Reporting Feb 2010                                                                   Google Confidential and Proprietary   4
Efficient Bidding: Steady Competitive Cost per Click
     BMW took advantage of their first mover‘s position, ensuring stable and favourable CPCs

         Campaign Overview
         CPC                                                        Taking advantage of a first mover‘s position
                                                                    and due to a bid management aligned with
                                                                    the campaign strategy – prioritizing more
                                                                    relevant, product specific videos – the
                                                                    campaign achieved very competitive
                                                                    CPCs, that remained stable during most of the
                                                                    campaign duration.
0,25 €




0,20 €




0,15 €




0,10 €




0,05 €




0,00 €




         Source: Campaign Reporting Feb 2010                                        Google Confidential and Proprietary   5
A Dynamic Environment: BMW Campaign Effects on YouTube
                Brand Channel
                Engagement Metrics for BMW Brand Channel increased since Promoted Video Campaign

                                                                                                                                                              Week before
                 YouTube is a dynamic environment where                                                                                                                        During campaign
                                                                                                                                                             campaign start
                 users engage with the content.
                                                                                                                 Average New Channel
                                                                                                                                                                        29               42                  +45%
                                                                                                                 Subscribers/Day
                 Engagement Metrics such as Channel
                 Subscribers and Video Views increased                                                           Average Video
                                                                                                                                                                    15,019            17,305                 +16%
                                                                                                                 Views/Day
                 during the campaign.

                 User Engagement with the BMW Brand Channel
              35.000                                                                                                                                                                                                    80


                                             Promoted                                                            Video Views                Subscribers                                                                 70
              30.000                          Videos
                                             Campaign
                                               Start                                                                                                                                                                    60
              25.000

                                                                                                                                                                                                                        50
Video Views




                                                                                                                                                                                                                             Subscribers
              20.000

                                                                                                                                                                                                                        40

              15.000
                                                                                                                                                                                                                        30

              10.000
                                                                                                                                                                                                                        20


               5.000
                                                                                                                                                                                                                        10


                  0                                                                                                                                                                                                     0




                 Source: Internal Data, Engagement Metrics for BMW Brand Channel from 10-12-2009 (one week prior to campaign start) to 30-01-2010 (campaign end date)         Google Confidential and Proprietary   6
Thank You!




       Google Confidential and Proprietary

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iCrossing GmbH Case Study: BMW: Improving Brand Channel Performance with Promoted Videos

  • 1. BMW: Improving Brand Channel Performance with Promoted Videos Case Study – YouTube Promoted Videos Campaign Google Confidential and Proprietary 1
  • 2. Innovation: BMW Promoted Videos Campaign BMW launched one of the first Automotive Promoted Videos campaigns in Germany Campaign Summary From 17.12.2009 to 30.01.2010 BMW launched a Promoted Videos campaign on YouTube. Taking advantage of a first mover‘s position and continuous campaign optimizations, BMW could ensure millions of impressions in best ad positions for a very favourable CPC. During the campaign the engagement metrics for the BMW Brand Channel improved considerably, with an uplift of 45% in new subscribers per day and +16% video views per day. Overall Performance  6 Million Impressions  Average CTR: 0,45%  Average CPC: 0,19 €  Average Ad Position: 1,1 Source: Campaign Reporting Feb 2010 Google Confidential and Proprietary 2
  • 3. The Key to Performance: Campaign Optimization Continuous optimization increased traffic to BMW’s Videos Campaign Overview Clicks 2 weeks after launch: Continuous campaign Campaign Set Up with First optimization optimization including relevant keywords including new videos very product specific 1 used for BMW Google 2 and negative keywords 3 keywords and new Search Campaigns that don‘t reflect brand relevant videos for those values (e.g. search terms 0,90% „crash“, „accident“) 0,80% 0,70% 0,60% 0,50% 0,40% 0,30% 0,20% 0,10% 0,00% Source: Campaign Reporting Feb 2010 Google Confidential and Proprietary 3
  • 4. The right Keywords: Talk to the YouTube Users A good mix between general and product specific keywords generated a significant amount of impressions and relevant clicks Campaign Performance Clicks 1% 6% General brand terms and related automotive YouTube > BMW Brand keywords generated a significant amount of impressions (80% of total impressions), but 23% YouTube > BMW Brand + only 30% of all clicks. Automotive Keywords YouTube > Automotive Keywords Product specific keywords generate less YouTube > BMW Modelle impressions, but due to their relevancy they 70% have CTRs above the average, accounting for 70% of all clicks. Promoted Video Examples Ads with product specific keywords Ads with general brand terms 1,2 M Imps 4,8 M Imps 1,61% CTR 0,17% CTR Source: Campaign Reporting Feb 2010 Google Confidential and Proprietary 4
  • 5. Efficient Bidding: Steady Competitive Cost per Click BMW took advantage of their first mover‘s position, ensuring stable and favourable CPCs Campaign Overview CPC Taking advantage of a first mover‘s position and due to a bid management aligned with the campaign strategy – prioritizing more relevant, product specific videos – the campaign achieved very competitive CPCs, that remained stable during most of the campaign duration. 0,25 € 0,20 € 0,15 € 0,10 € 0,05 € 0,00 € Source: Campaign Reporting Feb 2010 Google Confidential and Proprietary 5
  • 6. A Dynamic Environment: BMW Campaign Effects on YouTube Brand Channel Engagement Metrics for BMW Brand Channel increased since Promoted Video Campaign Week before YouTube is a dynamic environment where During campaign campaign start users engage with the content. Average New Channel 29 42 +45% Subscribers/Day Engagement Metrics such as Channel Subscribers and Video Views increased Average Video 15,019 17,305 +16% Views/Day during the campaign. User Engagement with the BMW Brand Channel 35.000 80 Promoted Video Views Subscribers 70 30.000 Videos Campaign Start 60 25.000 50 Video Views Subscribers 20.000 40 15.000 30 10.000 20 5.000 10 0 0 Source: Internal Data, Engagement Metrics for BMW Brand Channel from 10-12-2009 (one week prior to campaign start) to 30-01-2010 (campaign end date) Google Confidential and Proprietary 6
  • 7. Thank You! Google Confidential and Proprietary