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agile marketingJaka Kladnik
_digital marke,ng manager
agenda
1. zakaj?
2. koko?
3. kaj če …?
1. zakaj?
2. koko?
3. kaj če …?
3. kaj če …?
2. kako?
1. zakaj?management 3.0 | scrum | gamechanger | commitment
1. zakaj?
2. koko?
3. kaj če …?
zakaj?
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
ČAS
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
NOTRANJE
OKOLJE
MARKETING
danes
INFORMACIJE ČAS ZNANJE
DIGITALIZACIJA
ČAS
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
IOT
bigdata
moneti-zacija
GLOBALIZACIJA
DIGITALIZACIJADIGITALIZACIJA
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
big data
izrinjanjevmesnikov
userexperience
neznanobraz imasvoj glas
$5,00
$10,00
$15,00
$20,00
> 67 minut 22-67 minut 6-22 minut < 6 minut
HITER ODZIV GENERIRA PRIHODEK.
Ko letalska družba odgovori na tweet v manj
kot 6 minutah je stranka pripravljena plačaQ
skoraj 20 $ več za storitve te letalske družbe.
hitrost vrlina
Vir: Customer Service Impact: Airline Study, Applied MarkeQng Science 2015
ZUNANJE
OKOLJE
GLOBALIZACIJA
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
NOTRANJE
OKOLJE
MARKETING
management1.0
Frederic Winslow Taylor
(1856–1915)
Henry Laurence GanT
(1861–1919)
DAJETA
SE
DO
L
SKRITA GAY
LJUBEZEN
TROJČEK
RAZM
ERJE
EX
PRODAJA
DROGO
VERSKE
POVEZAVE
BRATA
OTROCI V
ISTI ŠOLI
GOLF
NAVIJAČI ISTEGA
NOGOM
ETNEGA
KLUBA
VODJA
PISARNIŠKE
LOTERIJE
LJUBOSUMJE
SKRITE
ZAM
ERE
VE
ZA
KO
RUPCIJO
NEPORAVNANI
RAČUNI
SOVRAŽI
BOJI SE
OBČUDUJE
PODKUPUJE
$
DOLGUJE
USLUGO
DAJETA
SE
DO
L
SKRITA GAY
LJUBEZEN
TROJČEK
RAZM
ERJE
EX
PRODAJA
DROGO
VERSKE
POVEZAVE
BRATA
OTROCI V
ISTI ŠOLI
GOLF
NAVIJAČI ISTEGA
NOGOM
ETNEGA
KLUBA
VODJA
PISARNIŠKE
LOTERIJE
LJUBOSUMJE
SKRITE
ZAM
ERE
VE
ZA
KO
RUPCIJO
NEPORAVNANI
RAČUNI
SOVRAŽI
BOJI SE
OBČUDUJE
PODKUPUJE
$
DOLGUJE
USLUGO
ZUNANJE
OKOLJE
dejavniki vpliva
NOTRANJE
OKOLJE
MARKETING
NOTRANJE
OKOLJE
MARKETINGMARKETING
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETINGMARKETINGMARKETING
ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
marketingujetniki
1. Slabo razumevanje delovanja
markeQnga s strani top managementa.
2. MarkeQng slabo prodaja ideje top
managementu.
3. Neprestano spreminjanje zastavljenih
markeQnških planov.
4. MarkeQng na koncu verige – gašenje
požarov.
5. Organiziranost podjetja v silosih –
vrQčkanje.
6. Digitalno napredni zaposleni običajno
introverQrani.
… zaradi vsesplošne togosQ težko v korak
s hitro razvijajočo se tehnologijo.
dejavniki vpliva ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETINGMARKETINGMARKETING
ZUNANJE
OKOLJE
NOTRANJE
OKOLJE
MARKETING
agile marketing
kako?
agile marketing
agile marketing
management
3.0 scrum
gamechanger
commitment
agile marketing
management
3.0 scrum
gamechanger
commitment
management
1. Spravi ljudi v energično stanje.
2. Opolnomočenje ekip.
3. Med omejitvami vzpostavi
prioriteto.
4. Razvij kompetence.
5. Organizacijske strukture naj
odrastejo.
6. Izboljšaj vse.3.0
management3.0 kudo box
nagrade
nagrade
management
1. Spravi ljudi v energično stanje.
2. Opolnomočenje ekip.
3. Med omejitvami vzpostavi
prioriteto.
4. Razvij kompetence.
5. Organizacijske strukture naj
odrastejo.
6. Izboljšaj vse.3.0
agile marketing
management
3.0 scrum
gamechanger
commitment
agile marketing
management
3.0 scrum
gamechanger
commitment
scrum
a) teoretična izhodišča
agile manifesto
Posamezniki in interakcije
Delujoča programska shema
Sodelovanje s stranko
Odziv na spremembe
pred procesi in orodji.
pred vseobsežno dokumentacijo.
pred pogodbenimi pogajanji.
pred togim sledenjem načrtom.
Četudi cenimo dejavnike na , vseeno bolj cenimo Qste na .
desni levi
načelaagilnosti TRANSPARENTNOST
SPREMLJANJE
PRILAGAJANJE
delajte v cross functional teamih
RAZVOJ
MARKETING
PRODAJA
RAZVOJNI TEAM
FUNKCIONALNI TEAM
Vsakdanji način dela v silosih
CROSS-FUNCTIONAL TEAM
Sestavljen iz predstavnikov različnih silosov
PRODUCT BACKLOG
ITEM #1
ITEM #2
. . .
SPRINT BACKLOG
ITEM #2
ITEM #4
. . .
TASKS
ITEM #1 ITEM #2 . . .
proces
poanta
Kako NE IZDELATI
minimalno uspešen izdelek?
1.
2.
3.
4.
poanta
Kako IZDELATI
minimalno uspešen izdelek?
1.
2.
3.
4.
5.
b) vsakdan v praksi
proces
PRODUCT BACKLOG
ITEM #1
ITEM #2
. . .
SPRINT BACKLOG
ITEM #2
ITEM #4
. . .
TASKS
ITEM #1 ITEM #2 . . .
sprintplanningmeeting
backlog
PRODUCT BACKLOG
ITEM #1
ITEM #2
. . .
SPRINT BACKLOG
ITEM #2
ITEM #4
. . .
TASKS
ITEM #1 ITEM #2 . . .
planningpoker
AGILE
MARKETING
0
AGILE
MARKETING
AGILE
MARKETING
1/2
AGILE
MARKETING
AGILE
MARKETING
1
AGILE
MARKETING
AGILE
MARKETING
2
AGILE
MARKETING
AGILE
MARKETING
3
AGILE
MARKETING
AGILE
MARKETING
5
AGILE
MARKETING
AGILE
MARKETING
8
AGILE
MARKETING
AGILE
MARKETING
13
AGILE
MARKETING
AGILE
MARKETING
20
AGILE
MARKETING
AGILE
MARKETING
100
AGILE
MARKETING
AGILE
MARKETING
?
AGILE
MARKETING
AGILE
MARKETING
AGILE
MARKETING
epictask
EPIC
STORIES
TASKS
committed backlog
PRODUCT
BACKLOG
COMMITED
BACKLOG
kanbantabla
task task task
task
task
task task
task task task task task
task task task task
task task task task task
task task task
TO DO IN PROGRES DONE
JakaŠpelaBoris
dnevnistand-upmeeting
dnevnistand-upmeeting
scrummaster
sprintreview
EKIPA
SCRUM MASTER
CXO PRODAJA PRODUCT
OWNER
PREDSTAVITEV
sprint retrospectiva
hmm, Jaka …pa to res deluje?
Vse Slike Videoposnetki Novice Zemljevid Več Orodja za iskanje
Približno 38.400.000 rez. (0,63 sek.)
agile marketing
Vir: Harvard Business Review
Vir: Gartner
manifesto agilnega marketinga
TesQranje in analiQčni podatki pred mnenji.
Medsebojno sodelovanje z mislijo na stranko pred hierarhijo in silosem.
Prilagodljive in ponavljajoče se kampanje proQ velikim kampanjam.
Proces spoznavanja potrošnika pred staQčnimi napovedmi.
Prilagodljivo pred togim planiranjem.
Odziv na spremembe pred togim sledenjem načrtu.
Veliko malih poskusov pred eno veliko stavo.
agile marketing
management
3.0 scrum
gamechanger
commitment
agile marketing
management
3.0 scrum
gamechanger
commitment
spoznajtesvojzakaj!
postanitestranka
naučite sereci ne!
zamenjaj
fotko
sprejmiteneuspeh
agile marketing
management
3.0 scrum
gamechanger
commitment
agile marketing
management
3.0 scrum
gamechanger
commitment
commitment
kaj če …?
kaj pače vaš šefni za?
commitment
agile marketing
management
3.0 scrum
gamechanger
agile marketing
management
3.0 scrum
gamechanger
> dnevni stand up meeting
> seciranje delovnih nalog
> poker planning
> kanban tabla
> retrospektiva
> kudo box
> spoznajte zakaj
> recite ne!
> sprejmite neuspeh
> hapiness door
commitment
feedback
It is not the strongest of the species
that survives, not the most intelligent
that survives. It is the one that is
the most adaptable to change.
pojdisvojo pot
Hvala.Jaka Kladnik
_digital marke,ng manager
jaka.kladnik@marand.com
wwww.marand.com
IDEJA.si

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Agile marketing - 21. Slovenska Marketinška konferenca