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T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
49% of Millennials
support social tools for
workplace collaboration
*ClearCompany, 7 Workplace Collaboration Statistics That Will Have You
Knocking Down Cubicles, 2014
72% of CEOs in outperforming
organizations make customer
collaboration a top priority
*Maria Winans, Moments Matter: Deliver Superb Customer Journeys with Smarter Commerce, 2014
Up to 30% of email time
could be repurposed by
adopting social collaboration
tools for communication
*McKinsey Global Institute, The social economy: Unlocking value and productivity through social
technologies, July 2012, and Susan Felman, Hidden cost of information work: A progress report,
International Data Corporation, May 2009
T H E F U T U R E O F
BIG DATA & ANA LYTI C S AT W ORK
#NewWayToWork
Between people and machines,
over 2.5 quintillion
bytes of data are created daily
*Basex, Big Data, Big Problems, The Next Big Thing?, 2014
More than 60% of companies are now
investing in big data and analytics tools to help
make their HR departments more data-driven
*Forbes.com, Big Data in Human Resources: A World of Haves And Have-Nots, 2013
More than 30 billion
devices will be wirelessly
connected by 2020
*InformationWeek, 10 Powerful Facts About Big Data, 2014
T H E F U T U R E O F
BIG DATA & ANA LYTI C S AT W ORK
#NewWayToWork
Enterprise data is estimated
to grow 50x year over
year through 2020
*Information Week, 10 Powerful Facts About Big Data, 2014
Companies using data to drive marketing
and sales decisions improve their marketing
return on investment (MROI) by 15-20%
*Forbes.com, Big Data, Analytics and the Future of Marketing and Sales, 2014
94% of CMOs believe
advanced analytics
will play a significant
role in helping them
reach their goals
*IBM Study: CMOs Fusing Internal and External Data to Drive Financial Success, 2014
T H E F U T U R E O F W O R K
C U LT U R E
#NewWayToWork
Companies with happy
employees outperform the
competition by 20%
*Entrepreneur.com. It Really Pays to Have a Rich Company Culture [Infographic], 2014
68% of employees feel their
company isn’t doing enough
to create a work culture in
which employees have a
sense of purpose and a
meaningful impact
*TalentCulture.com. How To Improve Work Culture (And Avoid Staff Burnouts), 2014
65% of both Millennial
and Gen X employees give
their organization a high
grade for using
social media to
engage customers
*IBM Multigenerational Study, 2015
T H E F U T U R E O F W O R K
C U LT U R E
#NewWayToWork
70% of millennials say
a company’s commitment
to the community would
influence their decision
to work there
*Nielsen Report: Millennials Breaking Myths, 2014
20% of executives surveyed
believe their organization is
currently acting truly social
*Charting the social universe: Social ambitions drive business impact, 2014
43% of companies rely
on employee evangelists to
kick-start social adoption
*Charting the social universe: Social ambitions drive business impact, 2014
T H E F U T U R E O F W O R K
T ECH NOLOGY
#NewWayToWork
74% of respondents define
a “social” business as one
that uses social technology
to foster collaboration
among customers,
employees and partners
*#IBMSocialStudy, 2014
As of today, at least 72%
of businesses have adopted
the cloud. Within 3 years,
that number will reach a
staggering 91%
of businesses
*20 Cloud Computing Stats You Want to Know, 2014
Drive Internal and External Collaboration:
64% Deployed capabilities via mobile
*#IBMSocialStudy, 2014
T H E F U T U R E O F W O R K
T ECH NOLOGY
#NewWayToWork
Integrating social technologies results in:
5x more likely to deliver social business via mobile,
6x more likely to use social media analytics and
7x more likely to use social business in the cloud
*Sandy Carter, Social Insights Blog, 2014
2 out of 3 companies
will adopt a BYOD
solution by 2017
*Seven Stats About The Future of BYOD, AKUITY, 2014
Over 60% of enterprises
allow or tolerate employee
use of personal devices
to access enterprise data
*State of BYOD and Mobile Security Report, 2014
T H E F U T U R E O F W O R K
T ECH NOLOGY
#NewWayToWork
By 2030, Millennials will make up to
75% of the workforce
*Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014
10 billion: This is the
number of personal mobile
devices that are estimated
to be in use by 2020
*Seven Stats About The Future of BYOD, AKUITY, 2014
91% of us wake up
and reach for our devices
because we are addicted
to technology
*Daniel Newman, In The Future Technology Will Be Invisible, 2015
T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
Organizations offering workplace
flexibility increased engagement
and motivation by more than 80%
*Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014
94% of surveyed workers
have felt overwhelmed by
information to the
point of incapacity
*The Knowledge Worker’s Day: Our Findings, Basex, 2012
The average interaction
worker spends an estimated
28% of the work week
managing email
*McKinsey Global Institute - The social economy: Unlocking value and productivity
through social technologies, July 2012, and Susan Felman, Hidden cost of information
work: A progress report, International Data Corporation, May 2009
T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
79% of adults agree that a successful
career today requires collaborating and
sharing credit with others
*The Athena Doctrine, 2013
81% of people said you
need both masculine and
feminine traits to thrive in
today’s world
*The Athena Doctrine, 2013
In testing cooperative behavior,
50% of participants behaved
cooperatively
*The Unselfish Gene, 2011
T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
Only 20% believe their
organization is
currently acting
truly “social”
*#IBMSocialStudy, 2014
45% of companies are
using social to identify
internal talent or
key contributors
*Meghan Biro - Embracing Change to the Re-imagined Workforce, 2014
74% of respondents define a
“social” business as one that
uses social technology to foster
collaboration among
customers, employees
and partners
*#IBMSocialStudy, 2014
T H E F U T U R E O F W O R K
TA L E N T
#NewWayToWork
Mining community
expertise is a grassroots
effort — 43% rely on
employee evangelists
to help kickstart
adoption
*IBM Social Study, 2014
70% of U.S. workers are
not engaged or actively
disengaged at work
*Gallup’s State of the American Workplace report, 2013
Talent development and
employee engagement
account for over 80%
of top workforce
challenges for
CHROs today
*IBM CHRO Insight Study, 2013
T H E F U T U R E O F W O R K
TA L E N T
#NewWayToWork
The CAI study found that 82%
of social organizations used
social networks to recruit,
versus the16% average in a
Jan. 2014 IBM Smarter Workforce
Institute study
*IBM Social Study, 2014
Today, 47% of
workers were
born after
1980
*Will Stanley SHRM SlideShare
Millennials will be
the majority workforce
by2020 and
75% of the workforce
by 2025
*Jacob Morgan, We Are All Cogs Working for
Slave- Drovers as We Go about Out Daily Drudgery
For more insights about the Future of Work,
follow #NewWayToWork on Twitter
or go to IBM.com/Verse

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Future of Work: Collaboration & Communication

  • 1. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork 49% of Millennials support social tools for workplace collaboration *ClearCompany, 7 Workplace Collaboration Statistics That Will Have You Knocking Down Cubicles, 2014 72% of CEOs in outperforming organizations make customer collaboration a top priority *Maria Winans, Moments Matter: Deliver Superb Customer Journeys with Smarter Commerce, 2014 Up to 30% of email time could be repurposed by adopting social collaboration tools for communication *McKinsey Global Institute, The social economy: Unlocking value and productivity through social technologies, July 2012, and Susan Felman, Hidden cost of information work: A progress report, International Data Corporation, May 2009
  • 2. T H E F U T U R E O F BIG DATA & ANA LYTI C S AT W ORK #NewWayToWork Between people and machines, over 2.5 quintillion bytes of data are created daily *Basex, Big Data, Big Problems, The Next Big Thing?, 2014 More than 60% of companies are now investing in big data and analytics tools to help make their HR departments more data-driven *Forbes.com, Big Data in Human Resources: A World of Haves And Have-Nots, 2013 More than 30 billion devices will be wirelessly connected by 2020 *InformationWeek, 10 Powerful Facts About Big Data, 2014
  • 3. T H E F U T U R E O F BIG DATA & ANA LYTI C S AT W ORK #NewWayToWork Enterprise data is estimated to grow 50x year over year through 2020 *Information Week, 10 Powerful Facts About Big Data, 2014 Companies using data to drive marketing and sales decisions improve their marketing return on investment (MROI) by 15-20% *Forbes.com, Big Data, Analytics and the Future of Marketing and Sales, 2014 94% of CMOs believe advanced analytics will play a significant role in helping them reach their goals *IBM Study: CMOs Fusing Internal and External Data to Drive Financial Success, 2014
  • 4. T H E F U T U R E O F W O R K C U LT U R E #NewWayToWork Companies with happy employees outperform the competition by 20% *Entrepreneur.com. It Really Pays to Have a Rich Company Culture [Infographic], 2014 68% of employees feel their company isn’t doing enough to create a work culture in which employees have a sense of purpose and a meaningful impact *TalentCulture.com. How To Improve Work Culture (And Avoid Staff Burnouts), 2014 65% of both Millennial and Gen X employees give their organization a high grade for using social media to engage customers *IBM Multigenerational Study, 2015
  • 5. T H E F U T U R E O F W O R K C U LT U R E #NewWayToWork 70% of millennials say a company’s commitment to the community would influence their decision to work there *Nielsen Report: Millennials Breaking Myths, 2014 20% of executives surveyed believe their organization is currently acting truly social *Charting the social universe: Social ambitions drive business impact, 2014 43% of companies rely on employee evangelists to kick-start social adoption *Charting the social universe: Social ambitions drive business impact, 2014
  • 6. T H E F U T U R E O F W O R K T ECH NOLOGY #NewWayToWork 74% of respondents define a “social” business as one that uses social technology to foster collaboration among customers, employees and partners *#IBMSocialStudy, 2014 As of today, at least 72% of businesses have adopted the cloud. Within 3 years, that number will reach a staggering 91% of businesses *20 Cloud Computing Stats You Want to Know, 2014 Drive Internal and External Collaboration: 64% Deployed capabilities via mobile *#IBMSocialStudy, 2014
  • 7. T H E F U T U R E O F W O R K T ECH NOLOGY #NewWayToWork Integrating social technologies results in: 5x more likely to deliver social business via mobile, 6x more likely to use social media analytics and 7x more likely to use social business in the cloud *Sandy Carter, Social Insights Blog, 2014 2 out of 3 companies will adopt a BYOD solution by 2017 *Seven Stats About The Future of BYOD, AKUITY, 2014 Over 60% of enterprises allow or tolerate employee use of personal devices to access enterprise data *State of BYOD and Mobile Security Report, 2014
  • 8. T H E F U T U R E O F W O R K T ECH NOLOGY #NewWayToWork By 2030, Millennials will make up to 75% of the workforce *Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014 10 billion: This is the number of personal mobile devices that are estimated to be in use by 2020 *Seven Stats About The Future of BYOD, AKUITY, 2014 91% of us wake up and reach for our devices because we are addicted to technology *Daniel Newman, In The Future Technology Will Be Invisible, 2015
  • 9. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork Organizations offering workplace flexibility increased engagement and motivation by more than 80% *Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014 94% of surveyed workers have felt overwhelmed by information to the point of incapacity *The Knowledge Worker’s Day: Our Findings, Basex, 2012 The average interaction worker spends an estimated 28% of the work week managing email *McKinsey Global Institute - The social economy: Unlocking value and productivity through social technologies, July 2012, and Susan Felman, Hidden cost of information work: A progress report, International Data Corporation, May 2009
  • 10. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork 79% of adults agree that a successful career today requires collaborating and sharing credit with others *The Athena Doctrine, 2013 81% of people said you need both masculine and feminine traits to thrive in today’s world *The Athena Doctrine, 2013 In testing cooperative behavior, 50% of participants behaved cooperatively *The Unselfish Gene, 2011
  • 11. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork Only 20% believe their organization is currently acting truly “social” *#IBMSocialStudy, 2014 45% of companies are using social to identify internal talent or key contributors *Meghan Biro - Embracing Change to the Re-imagined Workforce, 2014 74% of respondents define a “social” business as one that uses social technology to foster collaboration among customers, employees and partners *#IBMSocialStudy, 2014
  • 12. T H E F U T U R E O F W O R K TA L E N T #NewWayToWork Mining community expertise is a grassroots effort — 43% rely on employee evangelists to help kickstart adoption *IBM Social Study, 2014 70% of U.S. workers are not engaged or actively disengaged at work *Gallup’s State of the American Workplace report, 2013 Talent development and employee engagement account for over 80% of top workforce challenges for CHROs today *IBM CHRO Insight Study, 2013
  • 13. T H E F U T U R E O F W O R K TA L E N T #NewWayToWork The CAI study found that 82% of social organizations used social networks to recruit, versus the16% average in a Jan. 2014 IBM Smarter Workforce Institute study *IBM Social Study, 2014 Today, 47% of workers were born after 1980 *Will Stanley SHRM SlideShare Millennials will be the majority workforce by2020 and 75% of the workforce by 2025 *Jacob Morgan, We Are All Cogs Working for Slave- Drovers as We Go about Out Daily Drudgery
  • 14. For more insights about the Future of Work, follow #NewWayToWork on Twitter or go to IBM.com/Verse