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© 2016 iContact LLC. All Rights Reserved.
HEAT UP Your Holiday
Marketing with
Presented by John W. Hayes, Marketing Strategist and
Author, July 20, 2016
© 2016 iContact LLC. All Rights Reserved.2
Before We Begin…
Audio Issues?
• Let us know by typing a message into the chat box.
Questions?
• Any questions will be addressed during the Q&A in the order received.
Want a Recording?
• We’ll send a link to your email address within 2-3 business days.
© 2016 iContact LLC. All Rights Reserved.
About Your Speaker
John W. Hayes
jhayes@icontact.com I @john_w_hayes
John Hayes has more than 20 years of online marketing
experience. He works with iContact as a marketing and
content strategist.
John Hayes is the author of four books, and a regular speaker
at events where he demonstrates how organizations of all
sizes can maximize their potential from email, social media,
and content marketing-led strategies
3
© 2016 iContact LLC. All Rights Reserved.4
Agenda
During this webinar, you’ll learn:
The impact of holidays for email marketers
Summer jobs to pre-heat your holiday marketing strategy
Holiday marketing is not just about retail
Advanced marketing automation strategies that give you
the competitive edge
© 2016 iContact LLC. All Rights Reserved.5
But Wait!
Isn’t it too early to be worrying
about the holidays?
© 2016 iContact LLC. All Rights Reserved.
The Opportunity
According to the National
Retail Federation, despite tough
conditions (bad weather, heavy
discounting, competition, etc.)
6
Online and other non-store sales
3% 9%
holiday sales in
2015 increased
3% to a
staggering
$626.1 billion.
grew by 9%
and accounted
for $105 billion.
© 2016 iContact LLC. All Rights Reserved.
The Opportunity
7
The days from Black Friday
through Christmas pull in
50-100% more revenue
compared to shopping
days throughout the rest
of the year.
November and
December drive
30% more
ecommerce
revenue than
non-holiday
months.
© 2016 iContact LLC. All Rights Reserved.8
The Challenge
• Increased spend on stock, customer
acquisition, logistics and human resources
• Fierce competition put pressures on
acquisition costs and margins
• Time pressures result in poor customer service
• Mistakes cost reputations
• Busy Fool Syndrome
© 2016 iContact LLC. All Rights Reserved.
Email’s Contribution
9
Email marketing is the
most profitable component
of everything else you do
to promote your business.
1% higher than paid search
and more affordable!
16%Of all online sales
during the holiday period
were driven by
email marketing
© 2016 iContact LLC. All Rights Reserved.
It’s Not Just About Retail
10
The Holidays represent an amazing opportunity for:
Charities/not-for-
profit organizations
Clubs and community-
based organizations
Churches and
other faith groups
© 2016 iContact LLC. All Rights Reserved.
Habitat for Humanity of Wake County
11
Subject: Making owning a home a possibility today. Subject: Help Habitat Wake Raise the Roof this Giving Tuesday!
© 2016 iContact LLC. All Rights Reserved.
Margot Elena Companies & Collections
12
Subject: 24 Hours Only - A Deal Sweet as Honey + Free ShippingSubject: Gifts for the Naughty & Nice + Free Shipping
© 2016 iContact LLC. All Rights Reserved.
Margot Elena Companies & Collections
13
Subject: A Black Friday Deal to Gobble Up + Free ShippingSubject: There’s Still Time to Play Santa
© 2016 iContact LLC. All Rights Reserved.14
Don’t Fall Victim to the
Dog Days Of Summer
© 2016 iContact LLC. All Rights Reserved.15
The Holidays Start Now
© 2016 iContact LLC. All Rights Reserved.
The Holidays Start Now
1 in 4 consumers start their
holiday shopping before
Halloween.
16
Source: www.thinkwithgoogle.com/infographics/5-holiday-shopping-trends-to-watch-in-2015.html
48% of holiday shoppers
do the majority of their shopping
on or before Cyber Monday
(November 28, 2016).
© 2016 iContact LLC. All Rights Reserved.
Plan Ahead to Stand Out
17
© 2016 iContact LLC. All Rights Reserved.18
Summer Jobs
• Put your email marketing software to work
• Test and cleanse your lists
• Mark up your holiday marketing calendar
• Create your holiday themed templates
• Devise, build, and schedule campaigns
• Try something new
• Make your mistakes now
© 2016 iContact LLC. All Rights Reserved.19
Summer Jobs
Put your email marketing software to work
© 2016 iContact LLC. All Rights Reserved.20
Summer Jobs
• Average lifespan of an email address
is 18 months
• Old, unresponsive emails can impact on
your ability to send and affect your deliverability
• Email Marketing might be cost effective
but sending to abandoned email address
is a waste of money.
• Fatigued lists will reduce your understanding
of how effective your campaigns actually are.
Test and Clean Your List
© 2016 iContact LLC. All Rights Reserved.21
Summer Jobs
Plan your holiday marketing
© 2016 iContact LLC. All Rights Reserved.22
Summer Jobs
Key dates:
Nov 29, Giving Tuesday
Nov 26, Small
Business Saturday
Nov 28, Cyber Monday
Nov 25, Black Friday
Oct 31, Halloween
Dec 24, Super Saturday
© 2016 iContact LLC. All Rights Reserved.23
Summer Jobs
Create holiday themed templates
© 2016 iContact LLC. All Rights Reserved.24
Summer Jobs
Devise, build and
schedule campaigns
© 2016 iContact LLC. All Rights Reserved.25
Summer Jobs
Make Your Mistakes Now
© 2016 iContact LLC. All Rights Reserved.
Try Something New...Marketing Automation
26
© 2016 iContact LLC. All Rights Reserved.27
• Landing Pages - collect new subscribers at holiday
points-of-sales
• Workflows - use for re-engagement campaigns or welcome
series to introduce your brand
• Reporting and Segmentation - track preferences of your
customer activities and engagement
Free 30 Day Trial
www.icontact.com/pro
© 2016 iContact LLC. All Rights Reserved.28
Final Thought
Summer is the time you need to pre-heat your marketing
strategy, if you are to deliver perfect results during the holidays.
© 2016 iContact LLC. All Rights Reserved.
We’re Here to Help
29
Web: www.iContact.com
Twitter: www.twitter.com/icontact
Facebook: www.facebook.com/iContact
Tel: (877) 820-7837
Email: sales@icontact.com
© 2016 iContact LLC. All Rights Reserved.
Q U E S T I O N S ?
A N S W E R S .
© 2016 iContact LLC. All Rights Reserved.
T H A N K Y O U !

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Heat Up Your Holiday Marketing with iContact

  • 1. © 2016 iContact LLC. All Rights Reserved. HEAT UP Your Holiday Marketing with Presented by John W. Hayes, Marketing Strategist and Author, July 20, 2016
  • 2. © 2016 iContact LLC. All Rights Reserved.2 Before We Begin… Audio Issues? • Let us know by typing a message into the chat box. Questions? • Any questions will be addressed during the Q&A in the order received. Want a Recording? • We’ll send a link to your email address within 2-3 business days.
  • 3. © 2016 iContact LLC. All Rights Reserved. About Your Speaker John W. Hayes jhayes@icontact.com I @john_w_hayes John Hayes has more than 20 years of online marketing experience. He works with iContact as a marketing and content strategist. John Hayes is the author of four books, and a regular speaker at events where he demonstrates how organizations of all sizes can maximize their potential from email, social media, and content marketing-led strategies 3
  • 4. © 2016 iContact LLC. All Rights Reserved.4 Agenda During this webinar, you’ll learn: The impact of holidays for email marketers Summer jobs to pre-heat your holiday marketing strategy Holiday marketing is not just about retail Advanced marketing automation strategies that give you the competitive edge
  • 5. © 2016 iContact LLC. All Rights Reserved.5 But Wait! Isn’t it too early to be worrying about the holidays?
  • 6. © 2016 iContact LLC. All Rights Reserved. The Opportunity According to the National Retail Federation, despite tough conditions (bad weather, heavy discounting, competition, etc.) 6 Online and other non-store sales 3% 9% holiday sales in 2015 increased 3% to a staggering $626.1 billion. grew by 9% and accounted for $105 billion.
  • 7. © 2016 iContact LLC. All Rights Reserved. The Opportunity 7 The days from Black Friday through Christmas pull in 50-100% more revenue compared to shopping days throughout the rest of the year. November and December drive 30% more ecommerce revenue than non-holiday months.
  • 8. © 2016 iContact LLC. All Rights Reserved.8 The Challenge • Increased spend on stock, customer acquisition, logistics and human resources • Fierce competition put pressures on acquisition costs and margins • Time pressures result in poor customer service • Mistakes cost reputations • Busy Fool Syndrome
  • 9. © 2016 iContact LLC. All Rights Reserved. Email’s Contribution 9 Email marketing is the most profitable component of everything else you do to promote your business. 1% higher than paid search and more affordable! 16%Of all online sales during the holiday period were driven by email marketing
  • 10. © 2016 iContact LLC. All Rights Reserved. It’s Not Just About Retail 10 The Holidays represent an amazing opportunity for: Charities/not-for- profit organizations Clubs and community- based organizations Churches and other faith groups
  • 11. © 2016 iContact LLC. All Rights Reserved. Habitat for Humanity of Wake County 11 Subject: Making owning a home a possibility today. Subject: Help Habitat Wake Raise the Roof this Giving Tuesday!
  • 12. © 2016 iContact LLC. All Rights Reserved. Margot Elena Companies & Collections 12 Subject: 24 Hours Only - A Deal Sweet as Honey + Free ShippingSubject: Gifts for the Naughty & Nice + Free Shipping
  • 13. © 2016 iContact LLC. All Rights Reserved. Margot Elena Companies & Collections 13 Subject: A Black Friday Deal to Gobble Up + Free ShippingSubject: There’s Still Time to Play Santa
  • 14. © 2016 iContact LLC. All Rights Reserved.14 Don’t Fall Victim to the Dog Days Of Summer
  • 15. © 2016 iContact LLC. All Rights Reserved.15 The Holidays Start Now
  • 16. © 2016 iContact LLC. All Rights Reserved. The Holidays Start Now 1 in 4 consumers start their holiday shopping before Halloween. 16 Source: www.thinkwithgoogle.com/infographics/5-holiday-shopping-trends-to-watch-in-2015.html 48% of holiday shoppers do the majority of their shopping on or before Cyber Monday (November 28, 2016).
  • 17. © 2016 iContact LLC. All Rights Reserved. Plan Ahead to Stand Out 17
  • 18. © 2016 iContact LLC. All Rights Reserved.18 Summer Jobs • Put your email marketing software to work • Test and cleanse your lists • Mark up your holiday marketing calendar • Create your holiday themed templates • Devise, build, and schedule campaigns • Try something new • Make your mistakes now
  • 19. © 2016 iContact LLC. All Rights Reserved.19 Summer Jobs Put your email marketing software to work
  • 20. © 2016 iContact LLC. All Rights Reserved.20 Summer Jobs • Average lifespan of an email address is 18 months • Old, unresponsive emails can impact on your ability to send and affect your deliverability • Email Marketing might be cost effective but sending to abandoned email address is a waste of money. • Fatigued lists will reduce your understanding of how effective your campaigns actually are. Test and Clean Your List
  • 21. © 2016 iContact LLC. All Rights Reserved.21 Summer Jobs Plan your holiday marketing
  • 22. © 2016 iContact LLC. All Rights Reserved.22 Summer Jobs Key dates: Nov 29, Giving Tuesday Nov 26, Small Business Saturday Nov 28, Cyber Monday Nov 25, Black Friday Oct 31, Halloween Dec 24, Super Saturday
  • 23. © 2016 iContact LLC. All Rights Reserved.23 Summer Jobs Create holiday themed templates
  • 24. © 2016 iContact LLC. All Rights Reserved.24 Summer Jobs Devise, build and schedule campaigns
  • 25. © 2016 iContact LLC. All Rights Reserved.25 Summer Jobs Make Your Mistakes Now
  • 26. © 2016 iContact LLC. All Rights Reserved. Try Something New...Marketing Automation 26
  • 27. © 2016 iContact LLC. All Rights Reserved.27 • Landing Pages - collect new subscribers at holiday points-of-sales • Workflows - use for re-engagement campaigns or welcome series to introduce your brand • Reporting and Segmentation - track preferences of your customer activities and engagement Free 30 Day Trial www.icontact.com/pro
  • 28. © 2016 iContact LLC. All Rights Reserved.28 Final Thought Summer is the time you need to pre-heat your marketing strategy, if you are to deliver perfect results during the holidays.
  • 29. © 2016 iContact LLC. All Rights Reserved. We’re Here to Help 29 Web: www.iContact.com Twitter: www.twitter.com/icontact Facebook: www.facebook.com/iContact Tel: (877) 820-7837 Email: sales@icontact.com
  • 30. © 2016 iContact LLC. All Rights Reserved. Q U E S T I O N S ? A N S W E R S .
  • 31. © 2016 iContact LLC. All Rights Reserved. T H A N K Y O U !