2. 2
who are we?
ict services for medium enterprises
ict4me is an ICT services company with over 40 satisfied customers since its
creation in 2009. We are designed to address and solve the specific ICT
complexities at medium enterprises.
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3. 3
for whom?
designed for medium enterprises
• we address the typical ICT issues which SME’s face in day-to-day life
– limited ICT staff
– undocumented services
– non existing service levels
– management distraction
– speed of technology evolution.
– diversity of vendors and providers.
– long intervention and resolution times.
– backlog of projects
– increasing dependency on ICT
– breakdown after office hours
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4. 4
our values
we respect
• adapting one's style to each individual customer
• displaying integrity
• being a role model
we have courage
• never giving up until a until a customer is satisfied.
• recognizing one's mistakes and rectifying them.
• standing up for one's position.
we take ownership
• accept personal accountability for our own actions and
results.
• focus on finding solutions rather than making excuses
or placing blame.
• have a quot;can-doquot; attitude and drive to get the job done.
we love success
• personally committing to the success of our customers.
• achieving results and celebrate when we do.
• make people feel valued and appreciated.
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5. 5
your benefits
professional ICT at an SME budget
guaranteed service levels
pay as you grow
pro-active support
vendor management
extended service windows
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