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Utter Failures and
Lessons Remained
Unlearned
Who am I?
Ilari Henrik Aegerter
Manager Quality
Engineering Europe
@
Ilari Henrik Aegerter
President of
www.commonsensetesting.org
What is failure?
fiasco, debacle, catastrophe, di
saster, flop, washout, dead
loss, snafu, loser, underachiev
er, crash, collapse, bomb, aban
don, betray
photo credit: http://j.mp/13v6qvW
The Happy Path
1. Do (or don’t do) something
2. It becomes a huge success
3. The Nobel prize committee is
on the phone for you
Is that how things usually
happen?
photo credit: http://j.mp/16EcmNI
Who here has ever failed?
It is (sometimes) ok to fail
“The best way to recover from
failure is to learn from it”
- Pradeep Soundararajan, during today’s coffee break
Paths of failures
The thing you do
satisfies your own (or
somebody else’s) criteria
for success to some
degree
fail
fail
fail
Personal
vs.
Corporate
vs.
Community
Failures
Personal Failures
Not to learn something that
would be helpful for the job
Not to work on relationships
Cultivate an “us vs. them”
mindset
Be a pedantic asshole
Personal Failures
Possible Reasons
photo credit: http://j.mp/18tVs83
Incompetence
Lack of priority (NOT time)
Fear
Motivation/Procrastination
Underestimating effort
Halluzination
Zombie Apocalypse
Corporate Failures
Not to develop an
understanding of what
software testing is and what
it isn’t
Systematically hire the
wrong people
Rely on ridiculously useless
certifications
Over-reliance on secondary
work products
(Absence of evidence != Evidence of absence)
Corporate Failures
Possible Reasons
Maybe we don’t speak up
No relationship to C-levels
Few testers are managers
Zombie Apocalypse
Community Failures
Overestimate our
importance
Peer certification without
concrete evidence
Not every good puzzle
solver is a good tester
Not to build relationships to
C-level decision makers
Allow worthless certification
scheme dealers as
sponsors of some of our
conferences
Community Failures
Possible Reasons
Lack of leadership
Halluzination
Wrong concept of “evidence”
Lack of sufficient lobbying
Zombie Apocalypse
The questions that
bother me most
1.
How can we effectively
influence decision makers to
a) develop a sound
understanding of testing
and
b) hire testers accordingly?
2.
How do we massively grow
this community to become the
reference of how excellent
testing is done
alright
photo credit:
Thank You!
Imagecredit:http://j.mp/LkUoLC
Open Season
www.ilari.com
myself@ilari.com
@ilarihenrik
photo credit:
TEXT

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Utter failures and lessons remained unlearned

Editor's Notes

  1. Gare de Montparnasse – 1895
  2. Usually we like to talk about our successes and how well we did with somethingToday we are going to look at the opposite – failure-> Airport check in storry
  3. Here is from my good friend – the OEDand as we will see later, lack of success can be either via positiva or via negativa
  4. all these are not really flattering words
  5. Ok, I think it makes sense to demonstrate failureI brought a special tool that allows me to demonstrate failure – a footbag
  6. OK, I ask a stupid question here – but here we are
  7. No, seriously, there is nothing wrong with failing at an attempt to do something usefulActually, the more things you try the more often you will fail. Get over it
  8. PradeepSoundararajan told me today: The best way to recover from failure is to learn from it
  9. Let’s have a look how failure happens
  10. As you can see in the next few slides, I failed to produce fancy PPT transitions, so I mitigated to a more manual processSo, let’s assume you do something – say you try to learn some testing heuristics
  11. Yes, we have the phrase “It works” here, and by that I mean the thing you do satisfies your own criteria for success to some degree
  12. I think that this path here is often forgotten when we think about failure – failure is often tied to actionLet’s have 2 examples1. You don’t learn to understand object oriented programming2. You refuse to just delete a bug out of the tracking system
  13. I think the second path is the one we usually associate with failureBut then again, maybe if something does not work it is actually ok1. e.g. have all your testers certified2. e.g. trying to learn to program and not get anywhere3. e.g. expose ethically questionable behaviour
  14. It like to distinguishPersonal – Whatever you attempt to do as an individual person, Your own actionsCorporate – This are the failures that are happening at the place we workCommunity – I am referring here to our community here, the club of skilled, context-driven testers
  15. Now, the following list is by far not an attempt to generate a complete list of personal failureThat would be quite impossible
  16. In my case: be a very crappy software developerGenerally: Might it be that too many of us are too untechnical?
  17. I find it astonishing that I have met people who spoke about developers in such a respectless fashion and with complete ignorance of the difficulty or complexity of their job. I am guilty of that in my previous job at a medical device company – I alienated many people by being disrespectful
  18. We testers are angels and everybody else (product owners, developers, managers in general) are idiots
  19. For those of you who have participated at BBST Bug Advocacy know that not every bug is worth fighting for
  20. Well, in this case – bad choice
  21. Incompetence – e.g. if you are not a programmer, you will fail at attempting to set up an automation suiteLack of priority – if you spend all your time on Twitter, your ability to learn new things will be limitedFear – Who has ever been on a hot seat in the RST class?Motivation/Procrastination – This is a major driver – at least for me to failUnderestimating effort – Here you will run out of time and maybe it also touches your motivationHalluzination – You think you can do something but it isn’t soAnd then of course we can never fully single out the Zombie ApocalypseSo, it is there for the sake of completeness
  22. Now, I am referring here to corporations in general, not the ones with a high percentage of skilled testers and a sound strategy, e.g. ;Moolya Testing or House of Testor even worse: live in the illusion of knowing what it is -> I often observed that with Dev Managers
  23. How many of you let people actually test during the interview process?
  24. Again, this is a pest especially in Europe-> Some major banks or big insurance companies insist on it-> The hiring process has been hijacked by incompetent HR people
  25. Absence of evidence != Evidence of absence
  26. I fail to come up with more reasons, maybe you guys can help me out
  27. And now we come to the area I have most passion for
  28. There are about 300 to max 1000 testers, who consider themselves skilled context-driven testersCompare that to the hundreds of thousands of test case executing drones
  29. What evidence to we have when we say: He or She is a good tester?
  30. This goes a bit in the same line. We often appear to take A as evidence for B
  31. Let’s not fail where it is important