Marketing in the digital age has changed dramatically from previous eras. Technology has disrupted the old model of sparking interest, seeing usage, by inserting additional steps of consumers checking multiple sources and sharing information. This has made consumers feel spoiled, powerful, and uncaring towards brands. As a result, marketers now focus on building ecosystems instead of just direct outreach. They also rely on large agencies to help large brands avoid major failures, as democracy in marketing now comes from these online ecosystems rather than traditional government structures.