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Strategies for Discovering the
Next Big Opportunity



                            Idris Mootee
                            SVP Strategy and Innovation Blast Radius
Social
                                                             Innovation




                                                                           Business
                                  Service                    Experience
                                                                            Model
                                Innovation                   Innovation
                                                                          Innovation




                                                               Product
                                                             Innovation




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Source: BusinessWeek Online, Special Report: “Get Creative!” August 1, 2005
What is innovation?
Three innovation myths




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
1/ Successful innovations are mostly accidents




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
How far it went outside the original intention?




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
2/ Market research is effective for validation




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
900,000


 2003
Estimated Total Market Size

          900,000

2000



        Actual Sales US Only

   100,000,000
3/ Radical innovations can be achieved by
     good strategic planning




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
A fluid notion of organizational boundaries
      Held to a specific planning timeline
      Wrong tools




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
4/ Innovation is about being first in the market




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
What is the number one enemy of innovation?




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Size

Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Yes innovation is about ideas.. but not
     ideas alone….




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Where do we look for big ideas?




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
+                                 +
                                                      Value      Chain
          Customer                                                              Industry
                                                      Reconfigurations
          Unmet                                                                 Foresight
          Needs

          Discontinuities                               Horizontal            Industry Evolution


          Market Shift                                  Vertical              Transformation


          Disruptive
          Innovation




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Disruptive Innovation
           Discontinuities                              Market Shift




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Maturity

  Discontinuities                                                                          Discontinuity


                                                                      Takeoff
                                          Performance
                                                                                Ferment




                                                                                 Time




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Market Shifts
                                                       Your Product Markets
                                                                Customer Needs




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
al
                                                                                                   f
                                                                                                e o logic
                                                                                              c
                                                                                            Pa hno s
                                                                                   ns
                                                                               atio          Tec gres
                                                                            nov
                                                                        g in                  Pro
                                                                     nin
                                                                 stai
                                                              Su


    Disruptions
                                                                                        t customers
                                                                       Performance tha              y can handle
                                                                                   or complexity the
                                                                       can utilize

                                      Performance
                                                    Disruptive
                                                    technologies



                                                                         Time




Source: Clayton M. Christensen 2001
Toolbox

                                                               Extreme Users Interview
          Customer                                             Immersion Days
          Unmet                                                Shadowing (Shopping Trips etc.)
          Needs                                                Self Documentary (User camera study)
                                                               Behavioral Mapping
          Discontinuities
                                                               Twitter Journal
                                                               Customer Pathways
          Market Shift
                                                               Customer Journey Mapping
                                                               Storytelling
          Disruptive
          Innovation                                           Un-focus group
                                                               Human Factors


Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Watching for shifts




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
1/ Look anywhere but the leading incumbent




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
2/ Don’t over focus on competitive threat
        and miss the big opportunity




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
3/ Look down and sideways — not up




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
4/ Watch out for start-up democratizers




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
5/ Don’t underestimate the power of
     socially-minded innovations




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Use human factors to dig up deeper human
       inspirations that can drive new ideas




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Synthesize ideas around not only new
    technology or products but people
    behaviors




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Use prototyping as a problem solving tool
     and a language for innovation




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Explore under the radar options and
        develop multiple scenarios for futures




Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Reminder:


      We now live in a Google-
      Youtube-iPod-iPhone-MySpace-
      eBay-Flickers-Twitter-Walmart
      world.

Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
Thank you. Gracias. Merci. Grazie.




                      www.mootee.typepad.com

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Innovation Summit Presentation 2007 Miami

  • 1. Strategies for Discovering the Next Big Opportunity Idris Mootee SVP Strategy and Innovation Blast Radius
  • 2. Social Innovation Business Service Experience Model Innovation Innovation Innovation Product Innovation Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 3. Source: BusinessWeek Online, Special Report: “Get Creative!” August 1, 2005
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Three innovation myths Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 10. 1/ Successful innovations are mostly accidents Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 11.
  • 12. How far it went outside the original intention? Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 13. 2/ Market research is effective for validation Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 15.
  • 16.
  • 17.
  • 18. Estimated Total Market Size 900,000 2000 Actual Sales US Only 100,000,000
  • 19. 3/ Radical innovations can be achieved by good strategic planning Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 20. A fluid notion of organizational boundaries Held to a specific planning timeline Wrong tools Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 21. 4/ Innovation is about being first in the market Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 22.
  • 23.
  • 24.
  • 25. What is the number one enemy of innovation? Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 26. Size Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 27. Yes innovation is about ideas.. but not ideas alone…. Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 28. Where do we look for big ideas? Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 29. + + Value Chain Customer Industry Reconfigurations Unmet Foresight Needs Discontinuities Horizontal Industry Evolution Market Shift Vertical Transformation Disruptive Innovation Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 30. Disruptive Innovation Discontinuities Market Shift Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 31. Maturity Discontinuities Discontinuity Takeoff Performance Ferment Time Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 32. Market Shifts Your Product Markets Customer Needs Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 33. al f e o logic c Pa hno s ns atio Tec gres nov g in Pro nin stai Su Disruptions t customers Performance tha y can handle or complexity the can utilize Performance Disruptive technologies Time Source: Clayton M. Christensen 2001
  • 34. Toolbox Extreme Users Interview Customer Immersion Days Unmet Shadowing (Shopping Trips etc.) Needs Self Documentary (User camera study) Behavioral Mapping Discontinuities Twitter Journal Customer Pathways Market Shift Customer Journey Mapping Storytelling Disruptive Innovation Un-focus group Human Factors Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 35.
  • 36.
  • 37. Watching for shifts Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 38. 1/ Look anywhere but the leading incumbent Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 39.
  • 40.
  • 41. 2/ Don’t over focus on competitive threat and miss the big opportunity Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 42.
  • 43.
  • 44. 3/ Look down and sideways — not up Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 45.
  • 46.
  • 47. 4/ Watch out for start-up democratizers Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54. 5/ Don’t underestimate the power of socially-minded innovations Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63. Use human factors to dig up deeper human inspirations that can drive new ideas Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 64. Synthesize ideas around not only new technology or products but people behaviors Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 65. Use prototyping as a problem solving tool and a language for innovation Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 66. Explore under the radar options and develop multiple scenarios for futures Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 67. Reminder: We now live in a Google- Youtube-iPod-iPhone-MySpace- eBay-Flickers-Twitter-Walmart world. Source: CEO Innovation Playbook 2007 Idris Mootee © All Rights Reserved
  • 68. Thank you. Gracias. Merci. Grazie. www.mootee.typepad.com