SlideShare a Scribd company logo
1 of 24
LET’S TALK ABOUT
DECISION MAKING
INDUS KHAITAN
ENTREPRENEUR-AT-LARGE
1
QUICK BIO
• Two startups
• One seed fund
• Lots of working and defunct software codehttp://khaitan.org
@1ndus on twitter
2
GOOD (& BAD) DECISIONS I’VE MADE AT
3
”
“ A conclusion or resolution
reached after consideration.
- Dictionary.com’s definition of Decision
4
WHY LEARN TO MAKE
SMART DECISIONS?
• All the information is out there for everybody
to learn
• Skills of humans have gone up
• Everything equal, decisions differentiate
success from failure
5
RULE OF TWO
• The person with the fewest blind-spots wins
• Don’t aspire to be a problem solver. Avoid the
problems by making better decisions
6
ANALYSIS VS. PROCESS
Widespread Belief that analysis reduces biases
Imagine a big decision made by your boss,
organization – How would you rate the quality?
Analysis is a good start to remove bias
Process ensures objectivity in analysis
7
HOW DO WE MAKE BAD
DECISIONS?
• We fool ourselves
• We are not ready
• We don’t gather information
• We get engulfed by four villains of decision
making
8
What are the popular examples of bad decisions?
9
THE FOUR VILLAINS OF BAD
DECISIONS
Narrow Framing
Confirmation Bias
Emotional rollercoaster
Overconfidence
10
Wrap
✔Widen Your Options
✔Reality Test Your Assumptions
✔Attain Distance Before Deciding
✔Prepare to Be Wrong
The Villains
➤To overcome narrow framing
➤To overcome confirmation bias
➤To overcome emotions
➤To overcome overconfidence
11
TAMING THE VILLAINS USING “WRAP”
HOW TO MAKE SMART
DECISIONS
• Figure out how the world works
• Use frameworks and toolbox such as Mental
Models
• Ditch biases
• Debug using a decision journal
12
”
“ What the pupil must learn, if he learns anything at all, is that
the world will do most of the work for you, provided you
cooperate with it by identifying how it really works and
aligning with those realities. If we do not let the world teach
us, it teaches us a lesson.”
Joseph Tussman, UC Berkeley Department of Philosophy
13
LEARN HOW THE
WORLD WORKS
• Rules the Universe plays by (Physics and
Math)
• Rules life on Earth plays by (Biology)
• Rules humans have played by (History)
14
LAWS OF PHYSICS AND
MATH
• Velocity does not equal Speed
• Reciprocity
• Multiplication by Zero
• Relativity
• Leverage
• Randomness
• Compounding
15
LESSONS FROM
BIOLOGICAL HISTORY
• Life is Competition
• Life is Selection
• Life must Breed
16
LESSONS FROM HUMAN
HISTORY
Human behavior has changed, but not human nature
Ideas are the strongest things and shape future generations
Fragile relationships break, but strong win-win is super glued
Lack of adaptiveness to change is a losing strategy
17
DITCH BIASES
• Availability bias – “Recall the recent, frequent
and important.”
• First conclusion bias – “First idea gets in and
then the mind shuts.”
• Hindsight bias – “I told you so. Knew-it-all-
along.”
• Confirmation bias – “Reassurance, rather than
new fact gathering.”
18
MENTAL MODELS
• Framework for understanding how the world
works
• Toolbox for making decisions
19
TOP FIVE MENTAL
MODELS
• Inversion – “Just tell me how I’m going to die
so that I never get there.”
• Occam’s Razor – “Simplest explanation with
the least moving parts.”
• Hanlon’s Razor – “Never attribute to malice
that which can be explained by neglect.”
• Second-order thinking – “Effects have
effects.”
• Map is not territory – “Reality is different
than abstraction.”
20
DECISION JOURNAL
• Quality control log for decision making mind
• Write down
• Situation
• Problem
• Variables
• Alternatives
• Outcomes
• Expectations
• Mood/Feelings
21
SUMMARY
• Everybody has all the skills, with smart
decisions we can lead a good life
• Decision making is not like writing a book, it is
an art and a science
• Rein your biases and use mental models
• Keep a Decision log
• There are exceptions, use multiple techniques
22
REFERENCES
• Generous helpings from FarnamStreet,
BrainPickings, 25iq, Psychology Today
• Decision Making by Alan McLucas
• Decisive by Chip Heath and Dan Heath
• The case for Behavioral Strategy by Dan
Lovallo and Olivier Sibony
• Poor Charlie’s Almanack by Peter Kaufman
• Thinking Fast and Slow by Daniel Kahneman
• Seeking Wisdom by Peter Bevelin
Thank you for inspiring!
23
GOOD LUCK!
24

More Related Content

What's hot

Staging systems to feel round the corners of Transition Design
Staging systems to feel round the corners of Transition DesignStaging systems to feel round the corners of Transition Design
Staging systems to feel round the corners of Transition DesignJabe Bloom
 
Creativity and Problem Solving
Creativity and Problem SolvingCreativity and Problem Solving
Creativity and Problem SolvingVincent McGregor
 
Of brains and buttons (UXCE, Berlin, Germany)
Of brains and buttons (UXCE, Berlin, Germany)Of brains and buttons (UXCE, Berlin, Germany)
Of brains and buttons (UXCE, Berlin, Germany)Eric Reiss
 
Change management and organization development appreciative enquiry
Change management and organization development appreciative enquiryChange management and organization development appreciative enquiry
Change management and organization development appreciative enquiryShubham Singhal
 
10 point about innovations
10 point about innovations 10 point about innovations
10 point about innovations Sophia Opatska
 
Lateral thinking by edward de bono
Lateral thinking by edward de bonoLateral thinking by edward de bono
Lateral thinking by edward de bonoMustahid Ali
 
Appreciative Inquiry for Creative Problem Solving
Appreciative Inquiry for Creative Problem SolvingAppreciative Inquiry for Creative Problem Solving
Appreciative Inquiry for Creative Problem SolvingLucian De Koker
 
Desicion making package picker1
Desicion making   package picker1Desicion making   package picker1
Desicion making package picker1elanagreenspan
 
How to use lateral thinking for solving complex problems
How to use lateral thinking for solving complex problemsHow to use lateral thinking for solving complex problems
How to use lateral thinking for solving complex problemsVinay Dixit
 
Lateral thinking by edward de bono
Lateral thinking by edward de bonoLateral thinking by edward de bono
Lateral thinking by edward de bonoMustahid Ali
 

What's hot (14)

Staging systems to feel round the corners of Transition Design
Staging systems to feel round the corners of Transition DesignStaging systems to feel round the corners of Transition Design
Staging systems to feel round the corners of Transition Design
 
Creativity and Problem Solving
Creativity and Problem SolvingCreativity and Problem Solving
Creativity and Problem Solving
 
Creativity in business
Creativity in businessCreativity in business
Creativity in business
 
Decision Making
Decision MakingDecision Making
Decision Making
 
Of brains and buttons (UXCE, Berlin, Germany)
Of brains and buttons (UXCE, Berlin, Germany)Of brains and buttons (UXCE, Berlin, Germany)
Of brains and buttons (UXCE, Berlin, Germany)
 
Change management and organization development appreciative enquiry
Change management and organization development appreciative enquiryChange management and organization development appreciative enquiry
Change management and organization development appreciative enquiry
 
10 point about innovations
10 point about innovations 10 point about innovations
10 point about innovations
 
Lateral thinking by edward de bono
Lateral thinking by edward de bonoLateral thinking by edward de bono
Lateral thinking by edward de bono
 
Appreciative Inquiry for Creative Problem Solving
Appreciative Inquiry for Creative Problem SolvingAppreciative Inquiry for Creative Problem Solving
Appreciative Inquiry for Creative Problem Solving
 
Desicion making package picker1
Desicion making   package picker1Desicion making   package picker1
Desicion making package picker1
 
How to use lateral thinking for solving complex problems
How to use lateral thinking for solving complex problemsHow to use lateral thinking for solving complex problems
How to use lateral thinking for solving complex problems
 
Scaling You
Scaling YouScaling You
Scaling You
 
Lateral thinking
Lateral thinkingLateral thinking
Lateral thinking
 
Lateral thinking by edward de bono
Lateral thinking by edward de bonoLateral thinking by edward de bono
Lateral thinking by edward de bono
 

Similar to Lets talk about decision making - UC Berkeley

Heuristics, bias and critical thinking in testing distribution
Heuristics, bias and critical thinking in testing   distributionHeuristics, bias and critical thinking in testing   distribution
Heuristics, bias and critical thinking in testing distributionMatt Mansell
 
Lesson 22 - Decision Journal.pptx
Lesson 22 - Decision Journal.pptxLesson 22 - Decision Journal.pptx
Lesson 22 - Decision Journal.pptxNandan401
 
Complexity and school psych 05 2017
Complexity and school psych 05 2017Complexity and school psych 05 2017
Complexity and school psych 05 2017Bruce Waltuck
 
Learning leader
Learning leaderLearning leader
Learning leadermilobo
 
Performance delivery
Performance deliveryPerformance delivery
Performance deliveryMichael Mckay
 
Reignite your desire to improve (NDC Sydney 2018)
Reignite your desire to improve (NDC Sydney 2018)Reignite your desire to improve (NDC Sydney 2018)
Reignite your desire to improve (NDC Sydney 2018)Richard Banks
 
Career Path, Commitment to Curriculum ,Thrust to the Future
Career Path, Commitment to Curriculum ,Thrust to the Future Career Path, Commitment to Curriculum ,Thrust to the Future
Career Path, Commitment to Curriculum ,Thrust to the Future Vivek Mendonsa
 
Imposter Syndrome and Project Management.pptx
Imposter Syndrome and Project Management.pptxImposter Syndrome and Project Management.pptx
Imposter Syndrome and Project Management.pptxPMIUKChapter
 
Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0
Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0
Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0NTEN
 
Cultivating a Healthy Mindset at Work
Cultivating a Healthy Mindset at WorkCultivating a Healthy Mindset at Work
Cultivating a Healthy Mindset at WorkAnishVaidya3
 
Foundational Models for Better Thinking
Foundational Models for Better ThinkingFoundational Models for Better Thinking
Foundational Models for Better ThinkingAaron Bazin
 
Think: Tools to Build Your Mind Instructor Sample
Think: Tools to Build Your Mind Instructor SampleThink: Tools to Build Your Mind Instructor Sample
Think: Tools to Build Your Mind Instructor SampleAaron Bazin
 
Interpersonal relations: How to Collaborate with and Lead People in an Organi...
Interpersonal relations: How to Collaborate with and Lead People in an Organi...Interpersonal relations: How to Collaborate with and Lead People in an Organi...
Interpersonal relations: How to Collaborate with and Lead People in an Organi...Dr. John Persico
 
Mental models &_matrioshkas_lkfr2017
Mental models &_matrioshkas_lkfr2017Mental models &_matrioshkas_lkfr2017
Mental models &_matrioshkas_lkfr2017Thierry Montulé
 

Similar to Lets talk about decision making - UC Berkeley (20)

Heuristics, bias and critical thinking in testing distribution
Heuristics, bias and critical thinking in testing   distributionHeuristics, bias and critical thinking in testing   distribution
Heuristics, bias and critical thinking in testing distribution
 
Lesson 22 - Decision Journal.pptx
Lesson 22 - Decision Journal.pptxLesson 22 - Decision Journal.pptx
Lesson 22 - Decision Journal.pptx
 
Complexity and school psych 05 2017
Complexity and school psych 05 2017Complexity and school psych 05 2017
Complexity and school psych 05 2017
 
La prise de décision
La prise de décisionLa prise de décision
La prise de décision
 
Appreciative inquiry
Appreciative inquiryAppreciative inquiry
Appreciative inquiry
 
Learning leader
Learning leaderLearning leader
Learning leader
 
Performance delivery
Performance deliveryPerformance delivery
Performance delivery
 
Critical Thinking
Critical ThinkingCritical Thinking
Critical Thinking
 
Reignite your desire to improve (NDC Sydney 2018)
Reignite your desire to improve (NDC Sydney 2018)Reignite your desire to improve (NDC Sydney 2018)
Reignite your desire to improve (NDC Sydney 2018)
 
Career Path, Commitment to Curriculum ,Thrust to the Future
Career Path, Commitment to Curriculum ,Thrust to the Future Career Path, Commitment to Curriculum ,Thrust to the Future
Career Path, Commitment to Curriculum ,Thrust to the Future
 
Imposter Syndrome and Project Management.pptx
Imposter Syndrome and Project Management.pptxImposter Syndrome and Project Management.pptx
Imposter Syndrome and Project Management.pptx
 
Nerd Herding v2
Nerd Herding  v2Nerd Herding  v2
Nerd Herding v2
 
Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0
Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0
Nerd, Geek and Gear Herding: Technical Management Techniques for Managers v 2.0
 
Cultivating a Healthy Mindset at Work
Cultivating a Healthy Mindset at WorkCultivating a Healthy Mindset at Work
Cultivating a Healthy Mindset at Work
 
Foundational Models for Better Thinking
Foundational Models for Better ThinkingFoundational Models for Better Thinking
Foundational Models for Better Thinking
 
Think: Tools to Build Your Mind Instructor Sample
Think: Tools to Build Your Mind Instructor SampleThink: Tools to Build Your Mind Instructor Sample
Think: Tools to Build Your Mind Instructor Sample
 
Interpersonal relations: How to Collaborate with and Lead People in an Organi...
Interpersonal relations: How to Collaborate with and Lead People in an Organi...Interpersonal relations: How to Collaborate with and Lead People in an Organi...
Interpersonal relations: How to Collaborate with and Lead People in an Organi...
 
Mental models &_matrioshkas_lkfr2017
Mental models &_matrioshkas_lkfr2017Mental models &_matrioshkas_lkfr2017
Mental models &_matrioshkas_lkfr2017
 
Clues to intj
Clues to intjClues to intj
Clues to intj
 
Decision Making
Decision MakingDecision Making
Decision Making
 

More from Indus Khaitan

Product marketing in B2B SaaS Startup Indus Khaitan 2018
Product marketing in B2B SaaS Startup Indus Khaitan 2018Product marketing in B2B SaaS Startup Indus Khaitan 2018
Product marketing in B2B SaaS Startup Indus Khaitan 2018Indus Khaitan
 
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015Indus Khaitan
 
Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...
Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...
Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...Indus Khaitan
 
Oracle OpenWorld 2015 | CON9456 Mobile Security in the Cloud
Oracle OpenWorld 2015 | CON9456 Mobile Security in the CloudOracle OpenWorld 2015 | CON9456 Mobile Security in the Cloud
Oracle OpenWorld 2015 | CON9456 Mobile Security in the CloudIndus Khaitan
 
Bitzer Mobile TiECON 2013 Pitch Indus Khaitan
Bitzer Mobile TiECON 2013 Pitch Indus KhaitanBitzer Mobile TiECON 2013 Pitch Indus Khaitan
Bitzer Mobile TiECON 2013 Pitch Indus KhaitanIndus Khaitan
 
NSDC at NASSCOM Product Conclave 2010
NSDC at NASSCOM Product Conclave 2010NSDC at NASSCOM Product Conclave 2010
NSDC at NASSCOM Product Conclave 2010Indus Khaitan
 
NSEF India - Why become a social entrepreneur now
NSEF India - Why become a social entrepreneur nowNSEF India - Why become a social entrepreneur now
NSEF India - Why become a social entrepreneur nowIndus Khaitan
 
Building Winning Teams - Jain International Trade Organization Bangalore 06_J...
Building Winning Teams - Jain International Trade Organization Bangalore 06_J...Building Winning Teams - Jain International Trade Organization Bangalore 06_J...
Building Winning Teams - Jain International Trade Organization Bangalore 06_J...Indus Khaitan
 
Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan
Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan
Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan Indus Khaitan
 
Ford Motor Company 1902 Indus Khaitan
Ford Motor Company 1902 Indus KhaitanFord Motor Company 1902 Indus Khaitan
Ford Motor Company 1902 Indus KhaitanIndus Khaitan
 
5 Bare Minimum Things A Web Startup CTO Must Worry About
5 Bare Minimum Things A Web Startup CTO Must Worry About5 Bare Minimum Things A Web Startup CTO Must Worry About
5 Bare Minimum Things A Web Startup CTO Must Worry AboutIndus Khaitan
 
Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...
Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...
Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...Indus Khaitan
 

More from Indus Khaitan (14)

Product marketing in B2B SaaS Startup Indus Khaitan 2018
Product marketing in B2B SaaS Startup Indus Khaitan 2018Product marketing in B2B SaaS Startup Indus Khaitan 2018
Product marketing in B2B SaaS Startup Indus Khaitan 2018
 
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015
 
Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...
Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...
Oracle OpenWorld | CON9707 Enterprise Mobile Security Architecture beyond the...
 
Oracle OpenWorld 2015 | CON9456 Mobile Security in the Cloud
Oracle OpenWorld 2015 | CON9456 Mobile Security in the CloudOracle OpenWorld 2015 | CON9456 Mobile Security in the Cloud
Oracle OpenWorld 2015 | CON9456 Mobile Security in the Cloud
 
Bitzer Mobile TiECON 2013 Pitch Indus Khaitan
Bitzer Mobile TiECON 2013 Pitch Indus KhaitanBitzer Mobile TiECON 2013 Pitch Indus Khaitan
Bitzer Mobile TiECON 2013 Pitch Indus Khaitan
 
Mobile Security
Mobile SecurityMobile Security
Mobile Security
 
NSDC at NASSCOM Product Conclave 2010
NSDC at NASSCOM Product Conclave 2010NSDC at NASSCOM Product Conclave 2010
NSDC at NASSCOM Product Conclave 2010
 
NSEF India - Why become a social entrepreneur now
NSEF India - Why become a social entrepreneur nowNSEF India - Why become a social entrepreneur now
NSEF India - Why become a social entrepreneur now
 
Building Winning Teams - Jain International Trade Organization Bangalore 06_J...
Building Winning Teams - Jain International Trade Organization Bangalore 06_J...Building Winning Teams - Jain International Trade Organization Bangalore 06_J...
Building Winning Teams - Jain International Trade Organization Bangalore 06_J...
 
Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan
Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan
Disha 2010 Presentation on Entrepreneurship Jan'10 -- Indus Khaitan
 
Ford Motor Company 1902 Indus Khaitan
Ford Motor Company 1902 Indus KhaitanFord Motor Company 1902 Indus Khaitan
Ford Motor Company 1902 Indus Khaitan
 
5 Bare Minimum Things A Web Startup CTO Must Worry About
5 Bare Minimum Things A Web Startup CTO Must Worry About5 Bare Minimum Things A Web Startup CTO Must Worry About
5 Bare Minimum Things A Web Startup CTO Must Worry About
 
Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...
Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...
Creating Interactive Olap Applications With My Sql Enterprise And Mondrian Pr...
 
Practical MySQL
Practical MySQLPractical MySQL
Practical MySQL
 

Recently uploaded

Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024christinemoorman
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 

Recently uploaded (20)

Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 

Lets talk about decision making - UC Berkeley

  • 1. LET’S TALK ABOUT DECISION MAKING INDUS KHAITAN ENTREPRENEUR-AT-LARGE 1
  • 2. QUICK BIO • Two startups • One seed fund • Lots of working and defunct software codehttp://khaitan.org @1ndus on twitter 2
  • 3. GOOD (& BAD) DECISIONS I’VE MADE AT 3
  • 4. ” “ A conclusion or resolution reached after consideration. - Dictionary.com’s definition of Decision 4
  • 5. WHY LEARN TO MAKE SMART DECISIONS? • All the information is out there for everybody to learn • Skills of humans have gone up • Everything equal, decisions differentiate success from failure 5
  • 6. RULE OF TWO • The person with the fewest blind-spots wins • Don’t aspire to be a problem solver. Avoid the problems by making better decisions 6
  • 7. ANALYSIS VS. PROCESS Widespread Belief that analysis reduces biases Imagine a big decision made by your boss, organization – How would you rate the quality? Analysis is a good start to remove bias Process ensures objectivity in analysis 7
  • 8. HOW DO WE MAKE BAD DECISIONS? • We fool ourselves • We are not ready • We don’t gather information • We get engulfed by four villains of decision making 8
  • 9. What are the popular examples of bad decisions? 9
  • 10. THE FOUR VILLAINS OF BAD DECISIONS Narrow Framing Confirmation Bias Emotional rollercoaster Overconfidence 10
  • 11. Wrap ✔Widen Your Options ✔Reality Test Your Assumptions ✔Attain Distance Before Deciding ✔Prepare to Be Wrong The Villains ➤To overcome narrow framing ➤To overcome confirmation bias ➤To overcome emotions ➤To overcome overconfidence 11 TAMING THE VILLAINS USING “WRAP”
  • 12. HOW TO MAKE SMART DECISIONS • Figure out how the world works • Use frameworks and toolbox such as Mental Models • Ditch biases • Debug using a decision journal 12
  • 13. ” “ What the pupil must learn, if he learns anything at all, is that the world will do most of the work for you, provided you cooperate with it by identifying how it really works and aligning with those realities. If we do not let the world teach us, it teaches us a lesson.” Joseph Tussman, UC Berkeley Department of Philosophy 13
  • 14. LEARN HOW THE WORLD WORKS • Rules the Universe plays by (Physics and Math) • Rules life on Earth plays by (Biology) • Rules humans have played by (History) 14
  • 15. LAWS OF PHYSICS AND MATH • Velocity does not equal Speed • Reciprocity • Multiplication by Zero • Relativity • Leverage • Randomness • Compounding 15
  • 16. LESSONS FROM BIOLOGICAL HISTORY • Life is Competition • Life is Selection • Life must Breed 16
  • 17. LESSONS FROM HUMAN HISTORY Human behavior has changed, but not human nature Ideas are the strongest things and shape future generations Fragile relationships break, but strong win-win is super glued Lack of adaptiveness to change is a losing strategy 17
  • 18. DITCH BIASES • Availability bias – “Recall the recent, frequent and important.” • First conclusion bias – “First idea gets in and then the mind shuts.” • Hindsight bias – “I told you so. Knew-it-all- along.” • Confirmation bias – “Reassurance, rather than new fact gathering.” 18
  • 19. MENTAL MODELS • Framework for understanding how the world works • Toolbox for making decisions 19
  • 20. TOP FIVE MENTAL MODELS • Inversion – “Just tell me how I’m going to die so that I never get there.” • Occam’s Razor – “Simplest explanation with the least moving parts.” • Hanlon’s Razor – “Never attribute to malice that which can be explained by neglect.” • Second-order thinking – “Effects have effects.” • Map is not territory – “Reality is different than abstraction.” 20
  • 21. DECISION JOURNAL • Quality control log for decision making mind • Write down • Situation • Problem • Variables • Alternatives • Outcomes • Expectations • Mood/Feelings 21
  • 22. SUMMARY • Everybody has all the skills, with smart decisions we can lead a good life • Decision making is not like writing a book, it is an art and a science • Rein your biases and use mental models • Keep a Decision log • There are exceptions, use multiple techniques 22
  • 23. REFERENCES • Generous helpings from FarnamStreet, BrainPickings, 25iq, Psychology Today • Decision Making by Alan McLucas • Decisive by Chip Heath and Dan Heath • The case for Behavioral Strategy by Dan Lovallo and Olivier Sibony • Poor Charlie’s Almanack by Peter Kaufman • Thinking Fast and Slow by Daniel Kahneman • Seeking Wisdom by Peter Bevelin Thank you for inspiring! 23