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digital
solutions
agency

agency credentials
47 Easey St, Collingwood 3066
(03 ) 9416 4665
info@inlight.com.au
why work
with us?

•	 We work as an extension of your team rather than as a service provider
•	 We have an exceptional design and development team that builds to the highest standards
•	 We use leading technologies that scale well and maximise performance and speed
•	 We strive to develop a sound understanding of our your brand and your business objectives
•	 We have a thorough understanding of how to develop effective campaign mechanics and
leverage social media channels
•	 We are experts at providing optimised experiences across all digital channels
•	 We track performance against objectives and provide analytics and reporting to measure
success and optimise channels
•	 We are easy to work with and strive to deliver the best possible results for our clients

agency credentials

page 2
our
services

Digital strategy:

Social media:

Web solutions:

Mobile solutions:

•	 Digital planning & strategy

•	 Social media strategy

•	 Mobile web development

•	 Campaign planning &
strategy

•	 Social media campaigns

•	 Creative concepts &
design

•	 Social media app
development
•	 Community management
•	 Social media analytics

•	 Information architecture
•	 UX design

•	 iOS app development
•	 Android app development

•	 Database design &
development
•	 Application design &
development

agency credentials

page 3
our
approach
to strategy

situation

Having a clear strategy is
essential for your business
to thrive in the digital age.
We take a structured
approach to helping
you define and execute
your digital strategy and
measure success against
your business objectives.

optimise

planning

Review analytics
Measure success
Adjust & optimise

Design
Build
Test
Deploy

Define objectives
Priorities
Timelines
Budgets
Stakeholders

Internal analysis
External analysis
Data collection
Listening
Insights

execution

strategy

Define strategy
Present strategy
Approve strategy

agency credentials

page 4
the
digital
ecosystem

m

cia

lm

e dia

blog

ine
o nl r tisi n
adve

g

ure
m

meas

community

p u bli c
relations

video

website
chat

tic s

se
mark arch
eti
n

g

mobile

so

We help you develop and
execute an integrated
strategy with a focus on
the channels that will most
effectively achieve your
business objectives.

t
te n
on keting
c r
a

a ly

The digital ecosystem is
complex to navigate.

an

e

nt

o p t i m is a ti o n
agency credentials

page 5
our
projects
Australia Post:
iOS & Andriod app
view project

The brief:
A Video Stamp lets you attach a personal
video message with your parcel. So you can
say all the things you would if you were there
in person. We were engaged by Clemenger
BBDO to develop a custom iPhone and
Android application.

The solution:
The solution works in the following way:
•	 Stick a unique Video Stamp on a parcel
•	 Send the parcel with Video Stamp
•	 Download the iPhone or Android app
and record a video message
•	 The recipient scans the Video Stamp
with any QR reader and watches the
personalised video message
agency credentials

page 7
Carlton Draught:
Draught Pick iOS app
view project

The brief:
Draught Pick is a mobile game to play along
with live televised footy, testing your true
football instincts. We were engaged by
Clemenger BBDO to develop a custom
iPhone application.

The solution:
We developed a complete solution including:
•	 Custom iOS application
•	 Real-time integration with Champion
Data
•	 Location based services
•	 Facebook and Twitter integration
•	 POS offer redemption via application
•	 Scalable hosting solution to handle peak
periods of load during AFL games
agency credentials

page 8
Carlton Draught:
Draught Pick iOS app
view project

The results:
•	 75,000 users
•	 1.3 million games played

“Draught Pick has been a
hit with CUB customers
for years. Inlight’s expertise
in delivering a technically
complicated gaming
platform covers everything
from mobile and web
application development
through to scalable hosting
and reporting. They are our
go to team for anything
high-tech where we need a
quality outcome.”
Daniel Zabinskas
Technical Director, Clemenger BBDO

agency credentials

page 9
Nomi:
E-commerce website
view project

The brief:
NOMI is an e-commerce site that allows you
to customise furniture online by selecting
your size, shape, material and colour. We were
approached by the founders to develop a leading
e-commerce website that supported their vision
from both a design and functionality perspective.

The solution:
We developed a custom ecommerce website
that delivers a high quality and intuitive user
experience. The website features:

“Inlight were the ideal
partner to collaborate
with to develop NOMI.
We set a number of
technical challenges at
the commencement of
the project and at every
opportunity Inlight met and
exceeded our expectations.
They are an extremely
creative, innovative and
capable group who strive to
add value to every level of
the project. ”
Henry Gresson
Director, NOMI

•	 Clean and simple user interface
•	 3D image rendering
•	 Social media integration
•	 Integration with SASSU accounting
software
•	 Eway payment gateway integration

agency credentials

page 10
MiiBrand:
Website, iOS & Andriod app
view project

The brief:
MiiBrand’s vision is to be the number
one destination in Australia for people to
connect and engage with fashion brands.
We worked with the MiiBrand team to help
define and design the product from initial
conception through to final launch.

The solution:
We planed, designed and developed the
MiiBrand platform from the ground up. The
final solution included:
•	 Custom iOS application
•	 Custom Android application
•	 Responsive website
•	 Location based services
•	 Custom CMS for publishing campaigns
•	 Custom analytics solution

agency credentials

page 11
MiiBrand:
Website, iOS & Andriod app
view project

The results:
•	 Fully commercialised
product
•	 45 premium retail
brands subscribed to the
platform
•	 45,000+ sign ups

“The Inlight team
has demonstrated an
outstanding capability to
develop complex solutions
across web and mobile.
We couldn’t have asked
for a better outcome in
the development of our
product and would not
hesitate to recommend
Inlight as a digital partner”
Jeremy Fisher
Director, MiiBrand

•	 30,000 + app
downloads

agency credentials

page 12
ahm:
Responsive website
view project

The brief:
ahm by Medibank is a re-branded personal
health insurance business, encompassing
product, digital, and service redesign,
targeting the low cost / low engagement
market segments. We worked closely with
the ahm team to build the ahm website as a
core sales and service chanel.

The solution:
The final solution included:
•	 Responsive website
•	 Real-time integration with back-end
systems
•	 Paperless communications for members
•	 Online service and claims portal
agency credentials

page 13
ahm:
Responsive website
view project

The results:
•	 Since launch in March
2013, ahm has achieved
sales 70% above target
and unsurpassed
quarterly growth within
the industry
•	 Digital service redesign
had lowered the cost to
serve by 10%

agency credentials

page 14
ME Bank:
Social media strategy

The brief:
ME Bank were seeking a partner to help
them achieve their social media vision
of becoming a true ‘socially connected
business’. We responded to a Request for
Proposal and were delighted to be selected
as the best agency to guide and facilitate
them on their social media journey.

“Inlight Media helped us
develop our social media
strategy and put in place a
best practice framework. Their
support and strategic input has
been hugely valuable. I highly
recommend their service.”
Scott Davison
Digital Sales Channel Manager, ME Bank

The solution:
We developed and implemented a
comprehensive social media strategy
closely aligned to ME Bank’s business and
marketing objectives. The strategy covered
areas such as change management, content
strategy, servicing strategy, governance and
technology, training and reporting.

agency credentials

page 15
Just Car Insurance:
Facebook game

The brief:
We saw an opportunity for Just Car
Insurance to partner with Universal Pictures
for the launch of Fast and Furious 6 so we
proactively pitched a co-branded Facebook
game.

The solution:
We designed and developed a Facebook
game that allowed friends and fans to test
their knowledge of the Fast and Furious film
franchise by completing a series of trivia
questions. It’s a ¼ mile race against other
fans – the more questions you get right the
quicker your time.

agency credentials

page 16
Just Car Insurance:
Facebook game

The results:
•	 Total fans 104,123
making Just Car
Insurance the largest
Australian insurance
community

“The Fast & Furious 6
Facebook application
developed by Inlight
delivered some fantastic
results. The app attracted
a highly targeted audience,
saw really strong levels of
engagement and finally
pushed us past 100k
Facebook fans!”
Barbara Durand
Social Media Advisor, Just Car

•	 8,213 new fans
•	 4,150 email leads
•	 51,096 completed races
•	 4:51 seconds average
time spent
•	 500,000+ trivia
questions answered

agency credentials

page 17
Stockland:
iOS & Andriod app

The brief:
We were engaged by Stockland to develop
a mobile solution that would allow users to
visualise what living in the Highlands estate
would be like, as well as answering commonly
asked questions about the community and
its facilities.

The solution:
We developed an iPhone and iPad
application that provides a self-guided tour
of the Highlands community, and brings
to life its features and benefits as well as
upcoming plans.
•	 Custom iPad application
•	 Custom iPhone application
•	 Custom Google Maps integration
•	 Custom analytics solution

agency credentials

page 18
thank
you

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Inlight Media Digital Agency Credentials 2013

  • 1. digital solutions agency agency credentials 47 Easey St, Collingwood 3066 (03 ) 9416 4665 info@inlight.com.au
  • 2. why work with us? • We work as an extension of your team rather than as a service provider • We have an exceptional design and development team that builds to the highest standards • We use leading technologies that scale well and maximise performance and speed • We strive to develop a sound understanding of our your brand and your business objectives • We have a thorough understanding of how to develop effective campaign mechanics and leverage social media channels • We are experts at providing optimised experiences across all digital channels • We track performance against objectives and provide analytics and reporting to measure success and optimise channels • We are easy to work with and strive to deliver the best possible results for our clients agency credentials page 2
  • 3. our services Digital strategy: Social media: Web solutions: Mobile solutions: • Digital planning & strategy • Social media strategy • Mobile web development • Campaign planning & strategy • Social media campaigns • Creative concepts & design • Social media app development • Community management • Social media analytics • Information architecture • UX design • iOS app development • Android app development • Database design & development • Application design & development agency credentials page 3
  • 4. our approach to strategy situation Having a clear strategy is essential for your business to thrive in the digital age. We take a structured approach to helping you define and execute your digital strategy and measure success against your business objectives. optimise planning Review analytics Measure success Adjust & optimise Design Build Test Deploy Define objectives Priorities Timelines Budgets Stakeholders Internal analysis External analysis Data collection Listening Insights execution strategy Define strategy Present strategy Approve strategy agency credentials page 4
  • 5. the digital ecosystem m cia lm e dia blog ine o nl r tisi n adve g ure m meas community p u bli c relations video website chat tic s se mark arch eti n g mobile so We help you develop and execute an integrated strategy with a focus on the channels that will most effectively achieve your business objectives. t te n on keting c r a a ly The digital ecosystem is complex to navigate. an e nt o p t i m is a ti o n agency credentials page 5
  • 7. Australia Post: iOS & Andriod app view project The brief: A Video Stamp lets you attach a personal video message with your parcel. So you can say all the things you would if you were there in person. We were engaged by Clemenger BBDO to develop a custom iPhone and Android application. The solution: The solution works in the following way: • Stick a unique Video Stamp on a parcel • Send the parcel with Video Stamp • Download the iPhone or Android app and record a video message • The recipient scans the Video Stamp with any QR reader and watches the personalised video message agency credentials page 7
  • 8. Carlton Draught: Draught Pick iOS app view project The brief: Draught Pick is a mobile game to play along with live televised footy, testing your true football instincts. We were engaged by Clemenger BBDO to develop a custom iPhone application. The solution: We developed a complete solution including: • Custom iOS application • Real-time integration with Champion Data • Location based services • Facebook and Twitter integration • POS offer redemption via application • Scalable hosting solution to handle peak periods of load during AFL games agency credentials page 8
  • 9. Carlton Draught: Draught Pick iOS app view project The results: • 75,000 users • 1.3 million games played “Draught Pick has been a hit with CUB customers for years. Inlight’s expertise in delivering a technically complicated gaming platform covers everything from mobile and web application development through to scalable hosting and reporting. They are our go to team for anything high-tech where we need a quality outcome.” Daniel Zabinskas Technical Director, Clemenger BBDO agency credentials page 9
  • 10. Nomi: E-commerce website view project The brief: NOMI is an e-commerce site that allows you to customise furniture online by selecting your size, shape, material and colour. We were approached by the founders to develop a leading e-commerce website that supported their vision from both a design and functionality perspective. The solution: We developed a custom ecommerce website that delivers a high quality and intuitive user experience. The website features: “Inlight were the ideal partner to collaborate with to develop NOMI. We set a number of technical challenges at the commencement of the project and at every opportunity Inlight met and exceeded our expectations. They are an extremely creative, innovative and capable group who strive to add value to every level of the project. ” Henry Gresson Director, NOMI • Clean and simple user interface • 3D image rendering • Social media integration • Integration with SASSU accounting software • Eway payment gateway integration agency credentials page 10
  • 11. MiiBrand: Website, iOS & Andriod app view project The brief: MiiBrand’s vision is to be the number one destination in Australia for people to connect and engage with fashion brands. We worked with the MiiBrand team to help define and design the product from initial conception through to final launch. The solution: We planed, designed and developed the MiiBrand platform from the ground up. The final solution included: • Custom iOS application • Custom Android application • Responsive website • Location based services • Custom CMS for publishing campaigns • Custom analytics solution agency credentials page 11
  • 12. MiiBrand: Website, iOS & Andriod app view project The results: • Fully commercialised product • 45 premium retail brands subscribed to the platform • 45,000+ sign ups “The Inlight team has demonstrated an outstanding capability to develop complex solutions across web and mobile. We couldn’t have asked for a better outcome in the development of our product and would not hesitate to recommend Inlight as a digital partner” Jeremy Fisher Director, MiiBrand • 30,000 + app downloads agency credentials page 12
  • 13. ahm: Responsive website view project The brief: ahm by Medibank is a re-branded personal health insurance business, encompassing product, digital, and service redesign, targeting the low cost / low engagement market segments. We worked closely with the ahm team to build the ahm website as a core sales and service chanel. The solution: The final solution included: • Responsive website • Real-time integration with back-end systems • Paperless communications for members • Online service and claims portal agency credentials page 13
  • 14. ahm: Responsive website view project The results: • Since launch in March 2013, ahm has achieved sales 70% above target and unsurpassed quarterly growth within the industry • Digital service redesign had lowered the cost to serve by 10% agency credentials page 14
  • 15. ME Bank: Social media strategy The brief: ME Bank were seeking a partner to help them achieve their social media vision of becoming a true ‘socially connected business’. We responded to a Request for Proposal and were delighted to be selected as the best agency to guide and facilitate them on their social media journey. “Inlight Media helped us develop our social media strategy and put in place a best practice framework. Their support and strategic input has been hugely valuable. I highly recommend their service.” Scott Davison Digital Sales Channel Manager, ME Bank The solution: We developed and implemented a comprehensive social media strategy closely aligned to ME Bank’s business and marketing objectives. The strategy covered areas such as change management, content strategy, servicing strategy, governance and technology, training and reporting. agency credentials page 15
  • 16. Just Car Insurance: Facebook game The brief: We saw an opportunity for Just Car Insurance to partner with Universal Pictures for the launch of Fast and Furious 6 so we proactively pitched a co-branded Facebook game. The solution: We designed and developed a Facebook game that allowed friends and fans to test their knowledge of the Fast and Furious film franchise by completing a series of trivia questions. It’s a ¼ mile race against other fans – the more questions you get right the quicker your time. agency credentials page 16
  • 17. Just Car Insurance: Facebook game The results: • Total fans 104,123 making Just Car Insurance the largest Australian insurance community “The Fast & Furious 6 Facebook application developed by Inlight delivered some fantastic results. The app attracted a highly targeted audience, saw really strong levels of engagement and finally pushed us past 100k Facebook fans!” Barbara Durand Social Media Advisor, Just Car • 8,213 new fans • 4,150 email leads • 51,096 completed races • 4:51 seconds average time spent • 500,000+ trivia questions answered agency credentials page 17
  • 18. Stockland: iOS & Andriod app The brief: We were engaged by Stockland to develop a mobile solution that would allow users to visualise what living in the Highlands estate would be like, as well as answering commonly asked questions about the community and its facilities. The solution: We developed an iPhone and iPad application that provides a self-guided tour of the Highlands community, and brings to life its features and benefits as well as upcoming plans. • Custom iPad application • Custom iPhone application • Custom Google Maps integration • Custom analytics solution agency credentials page 18