Anticipating the Recovery - Innovation in Turbulent Times - from Capgemini's presentation at the World Innovation Forum

1. Anticipating The Recovery:
Innovating In Turbulent Times
Chris Williams
Vice President and Chief Marketing Officer
Capgemini N.A.
May 5th, 2009

2. Survey Results
Innovation Survey Respondents What percentage of your firm's innovation has a
Representation by Industry positive material impact on business results?
Innovation Leadership Assessment
Over 75%: Innovation Leaders
50-75%: Highly successful innovators
25-50%: Moderately successful innovators
Less than 25%: Innovation laggards
N-325
2009 WORLD INNOVATION FORUM ANTICIPATING THE RECOVERY: INNOVATING IN TURBULENT TIMES 2
© Copyright Capgemini 2009 All Rights Reserved

3. Innovation During the Current Recession
“Our management team is using the current Impact of recession on innovation efforts
recession as an opportunity to fundamentally
transform our business”
“Innovation is a matter of organizational sustainability”
2009 WORLD INNOVATION FORUM ANTICIPATING THE RECOVERY: INNOVATING IN TURBULENT TIMES 3
© Copyright Capgemini 2009 All Rights Reserved

4. Primary Drivers of Innovation
“What are the most important drivers of
innovation for your organization?”
What We Heard
“Our goal is to serve clients brilliantly. The only way for us to
“We seek out cross border collaborations – finding partners
“Wethat is tobuild a business that can survive trillion dollar
do search have people from different countries and move
“How do we the globe for new technologies, and to evaluate
“What do my customers want butlearn together, no matter
people everywhere who want to cannot now get at any price?”
people and restricted commercial credit?”
deficitsand pilots that we can use in our home people who
demos around. For it to be done right, we needmarket.”
where they are.”
have different backgrounds.”
2009 WORLD INNOVATION FORUM ANTICIPATING THE RECOVERY: INNOVATING IN TURBULENT TIMES 4
© Copyright Capgemini 2009 All Rights Reserved

5. Respondents to the Capgemini Innovation survey* were
able to enter into a drawing for an Amazon Kindle 2.
And the winner is…
Jim DeLash
GlaxoSmithKline
Philadelphia, PA
* Survey results and analysis available at the
Capgemini table in the lobby