This is how we think about service in the world of payroll. It can and should be amazing!

1. The Inova Payroll
Service Code
Delivering amazing service each and every payroll
@InovaPayroll

2. Consider your payroll.
@InovaPayroll
Are you getting the level of service
that you:
• were promised
• expected
• deserve

3. Your payroll
service should
@InovaPayroll
• Reduce risk
• Banish hassles
• Give you power over
the process
• Earn you & your
team praise

4. @InovaPayroll
You shouldn’t have to worry
about
Navigating an
automated call
system & center,
getting different
people and
answers each
time you call.
Uploading,
downloading,
importing &
exporting
between payroll
and HR systems.
Annual price
increases, long-
term contracts,
or hidden fees
that pop up
during the year.

5. Maybe it’s time to
rethink your payroll.
@InovaPayroll

6. Maybe it’s time to
rethink your payroll.
@InovaPayroll

7. With Inova Payroll.
@InovaPayroll

8. Service that’s immediate,
personal and effective.
@InovaPayroll
Our remarkable
people want to
amaze clients.
When you’re happy,
we’re happy.
It’s that simple.
1

9. Smart payroll & HR for
smart businesses.
@InovaPayroll
Accurate payroll and
taxes are a given.
Making payroll, HR
and benefits data
integrate and work for
you is what’s next.
2

10. Two-year price guarantee.
@InovaPayroll
No annual surprises.
No long-term
contracts.
3

11. You can be
amazing
with Inova.
@InovaPayroll

12. “All people I have talked
to at Inova are GREAT!”
@InovaPayroll
Our amazing clients.
Think we’re pretty great, too.

13. @InovaPayroll
Our amazing clients.
“I have been most
impressed with your
customer service.”
Think we’re pretty great, too.

14. @InovaPayroll
Our amazing clients.
“It is so nice to have
someone there ready to
answer my questions and
help me at any time.”
Think we’re pretty great, too.

15. @InovaPayroll
Our amazing clients.
“Our payroll rep is
awesome and truly goes
above and beyond for
our account.”
Think we’re pretty great, too.

16. @InovaPayroll
Our amazing clients.
“Your service is and
always has been
outstanding.”
Think we’re pretty great, too.

17. @InovaPayroll
Our amazing clients.
“John, Daisy and Alan are
some of the most hard
working enjoyable people
to work with. They make
my job much easier.”
Think we’re pretty great, too.

18. @InovaPayroll
Our amazing clients.
“Awesome. I've referred
several others to Inova
because I've been
so pleased.”
Think we’re pretty great, too.

19. @InovaPayroll
Our amazing clients.
“You all have certainly
exceeded my
expectations. My biggest
nightmare has become
a joy.”
Think we’re pretty great, too.

20. @InovaPayroll
Our amazing clients.
“Everyone is ultra-
responsive to our needs
and questions. You're just
amazing!”
Think we’re pretty great, too.

21. @InovaPayroll
Our amazing clients.
“Switching to their
services was the best
decision I made in
my thirty-two years
in business.”
Think we’re pretty great, too.

22. @InovaPayroll
Our amazing clients.
“Nothing short of
wonderful!”
Think we’re pretty great, too.