Behavior of various groups in organization

Introduction
In this presentation, discussion is done within the context of team
dynamics and behavior. In this regard, Top Shop is taken into account
that aids in applying the concept in desired manner. Areas that are
covered in this report are nature of group behavior, factors affecting
team work and role of technology on the organizational purpose.

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1.1 Nature of Groups and Group behavior
Top Shop is one of the prominent company within apparel sector and
possess different types of groups within the organization. In this
context, there are basically two types of group:
• Formal group: This groups are developed by the hierarchy in the
company upon which roles and responsibilities are transferred. With
the help of it, function in the mentioned company is completed and
hence ultimate objective is attained. Interaction in such groups are
done in systematic manner with the help of emails, telephone,
report, presentation and other related.
• Informal group: This group setting is developed by the employees
of Top Shop itself. Majorly, employees that work at same place
develops into informal group and makes friendly interaction at café,
pantry etc.

Purpose of team
Team act as a base in which whole work is divided in small portion so
that it can be completed in optimum manner. Team includes all
employees that unites for attaining common and shared objectives of
company. Through team, critical task can also be completed in effective
manner. Within the context of Top Shop, different team are developed
that all works on different project which helps in attaining common
objective of developing product that meets the needs of customers.
Designing team make design of apparels, stitching team focuses on
using raw clothes in optimum manner by cutting and stitching, quality
check ensures finishing, marketing team makes efforts to promote
products and so on. Hence, it can be articulate that team aids in
attaining business objectives.

Group formation
Formation of group is a systematic approach within the context of Top
Shop. It is been done in following manner:
• Forming: Here, group is formed by the company for particular
objectives so that it can be attained in desired manner.
• Storming: At this stage, interaction among formed group are done
where each member are able to know peer member. This helps in
developing healthy relations.
• Norming: After making interaction, strategy and tactics are
developed by members so that they can lead towards the shared
objectives in effectual manner.
• Performing: After developing strategies, actual work initiates at this
phase of group formation.

Team roles
Following are the 9 roles of team as explained by Belbin Theory:
• Plant: Creative and good in problem solving
• Resource Investigator: in depth knowledge on the opposition
• Coordinator: It focuses on team’s goals and objectives
• Shaper: takes necessary actions to attain objectives

Continue
• Monitor evaluator: Provides a logical eye sand takes decisions
• Team worker: Identifies the work required to be done
• Implementer: Developing working strategy
• Complete Finisher: It completes tasks and assess quality of work
• Specialist: Brining in-depth knowledge towards specific area

1.2 factors promoting team work
• Communication: Communication need to be proper as it helps in
developing healthy relations among team member
• Diversity: By managing diversity, innovative and unique culture can
be developed at the workplace of Top Shop.
• Leadership: Style of leadership is proper at cited company that
helps in boosting team work. Middle level staff are leaded by
participative style where as lower level workers are managed
through autocratic leadership.

Factors hindering team work
• Poor Training: Poor training affects team work and same is then
reflected in company performance as well. Hence, proper training
need to be offered to employees.
• Motivation level: If employees at Top Shop are not motivated then
it affects team working.
• Conflicts: Internal conflict and disputes develops negative
environment and this certainly leads to poor team working.
• Work environment: Safe work environment is very much necessary
and in the absence of it, team work is hampered.

Dysfunctional team
Following are the factors that are responsible for dysfunctional team:
• Employee rivalry
• Poor accountability
• Low trust among team members
• Poor commitment level

1.3 Role of technology on team functioning
• Through technology, following benefits are attained to Top Shop
• Effective communication
• Works get completed within due time
• Employees can work from different places as well
• It aids in taking effectual decisions
• Change can be impart in company with ease
• Employees can work with employees that are at different end of
world through technology

Conclusion
Based on this presentation, it has been found that groups are framed
on the basis of different factors namely leadership, communication,
commitment and coordination. Through this, employees are able to
work with full zeal and hence are able to attain business objectives in
an effectual manner.

References
• Fleck, J., 2008. Technology and the business school world. Journal
of Management Development. 27(4).
• French, R., 2011. Organizational Behaviour. 2nd ed. John Wiley &
Sons.
• Northouse, G. P., 2010. Leadership: Theory and Practice. SAGE.
• Schepers, J., Wetzels, M. and Ruyter, K., 2005. Leadership styles
in technology acceptance: do followers practice what leaders
preach?. Managing Service Quality.
• The impact of technology in business. 2012.

Behavior of various groups in organization

Behavior of various groups in organization

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