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CONFIDENTIAL – DO NOT DISTRIBUTE
Remarketing Case Study:Remarketing Case Study:
The Secret Rocket Fuel ForThe Secret Rocket Fuel For
your Content Marketing andyour Content Marketing and
SEO EffortsSEO Efforts
Larry Kim, WordStream
Interactivity Digital 2013, Miami, Florida
May 16, 2013
Case Study: How I Generate Leads For My Business
• About WordStream and our Advertising Goals
• Making the Case for Remarketing
• My Approach
• The Results!
2
About Me
3
• Larry Kim (@larrykim)
– Been doing PPC & SEO for 13 Years!
– Started WordStream 5 years ago.
– Raised 16M in VC Funding
– 70 People / ~1000 Customers
– Today we’re an industry-leading provider of
The 20 Minute PPC Work Week and The
AdWords Grader
Organic Search Success?
• Blog Gets Approximately Half Million visitors / month
• Compound Monthly Growth Rate of Visits = 8.4%
CONFIDENTIAL – DO NOT DISTRIBUTE 4
How?
CONFIDENTIAL – DO NOT DISTRIBUTE 5
SEO Success! (Or.. not?)
CONFIDENTIAL – DO NOT DISTRIBUTE 6
Problem 1: Low Visitor Engagement
CONFIDENTIAL – DO NOT DISTRIBUTE 7
Problem 2: Low Conversion Rate
8
Traffic Generation Activities
Customer Signup
Offer Sign Up
Key Challenge: The Conversion Rate from
Website Visitor to Offer Sign up was in the mid
single digits.
Problem 3: Virtually No Branded Searches
9
So Actually, Situation is Really More Like …
CONFIDENTIAL – DO NOT DISTRIBUTE 10
The Case for Remarketing on Google Display
Network?
• Opportunity to …
– Turn abandoners into leads
– Increase Branded Searches
– Increase repeat visitor rates &
engagement
– Increase effectiveness of SEO &
Content Marketing?
11
Users who have
visited your web site
Bring them back to
your website
Re-Engage With Previous Visitors
CONFIDENTIAL – DO NOT DISTRIBUTE 12
of people who visit a website
leave without completing
the actions marketers want them
to take
96%
Your Ad
Your Site
X
-
of people abandon their
shopping cart without
completing a purchase
70%
Google Display Network Reach in the US
13
92% reach across millions of sites, videos and devices
Sites Games VideoFeeds MobileSocial media
Adsense publisher
network
• 204M visitors/month
• 92% of U.S. internet users
• 317B impressions/month
• Hundreds of comScore 1000
sites
Doubleclick ad
exchange
• Hundreds of premium
publishers, with hundreds of
millions of ad placements
available every day
Google O&O properties
YouTube
•1B+ video views/day
•2nd
largest search engine
•5% of all online time spent
Google sites
•Finance
•Blogger 8.1M
Display Network
Typical Reach of Remarketing…
CONFIDENTIAL – DO NOT DISTRIBUTE 14
1. Reach 2. Frequency 3. DiversityOn various pagesReach more users Reach them frequently
Of the typical remarketing
audience, find
Reach them on between As they visit 20 or more pages
on a typical day across
84%
…within a month
10-18 days
… or more out of the month
5-10 sites
… of which all pages and
sites have ad space available
to Google Display Network buyers
Audience Definition Strategy
• Funnel and Product Based List Segmentation
15
WordStream’s Remarketing Ads
16
• Ads that both reinforce WordStream brand
while driving to a conversion!
Results after 1 Year
CONFIDENTIAL – DO NOT DISTRIBUTE 17
Impact on User Engagement
• Time on Site Increased from 1:33 to 4:35
(TRIPLED!!)
Impact on User Engagement
• New Visitor Rate Fell From 79.8% to 66.63%
• (Meaning, Visitors are actually returning)
Impact on Repeat Visitors
• Percentage of new visitors fell from 79.8% to 68.6%
• Meaning, people are way more likely to come back
now
WHAT? HOW?
• 43 Million Ad Impressions This Year So Far
• Cost Per Lead for Remarketing Campaigns: 10% Less
than our CPA for Google Search
• Site Conversion Rate up by 51%!!
• Display Ads = 50% of PPC Spend
Still Not Convinced?
CONFIDENTIAL – DO NOT DISTRIBUTE 22
Remarketing = Your Secret SEO Weapon
23
Thank You #ID2013!
24
Larry Kim (@larrykim)
lkim@wordstream.com

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Remarketing Case Study: The Secret Rocket Fuel For your Content Marketing and SEO Efforts

  • 1. CONFIDENTIAL – DO NOT DISTRIBUTE Remarketing Case Study:Remarketing Case Study: The Secret Rocket Fuel ForThe Secret Rocket Fuel For your Content Marketing andyour Content Marketing and SEO EffortsSEO Efforts Larry Kim, WordStream Interactivity Digital 2013, Miami, Florida May 16, 2013
  • 2. Case Study: How I Generate Leads For My Business • About WordStream and our Advertising Goals • Making the Case for Remarketing • My Approach • The Results! 2
  • 3. About Me 3 • Larry Kim (@larrykim) – Been doing PPC & SEO for 13 Years! – Started WordStream 5 years ago. – Raised 16M in VC Funding – 70 People / ~1000 Customers – Today we’re an industry-leading provider of The 20 Minute PPC Work Week and The AdWords Grader
  • 4. Organic Search Success? • Blog Gets Approximately Half Million visitors / month • Compound Monthly Growth Rate of Visits = 8.4% CONFIDENTIAL – DO NOT DISTRIBUTE 4
  • 5. How? CONFIDENTIAL – DO NOT DISTRIBUTE 5
  • 6. SEO Success! (Or.. not?) CONFIDENTIAL – DO NOT DISTRIBUTE 6
  • 7. Problem 1: Low Visitor Engagement CONFIDENTIAL – DO NOT DISTRIBUTE 7
  • 8. Problem 2: Low Conversion Rate 8 Traffic Generation Activities Customer Signup Offer Sign Up Key Challenge: The Conversion Rate from Website Visitor to Offer Sign up was in the mid single digits.
  • 9. Problem 3: Virtually No Branded Searches 9
  • 10. So Actually, Situation is Really More Like … CONFIDENTIAL – DO NOT DISTRIBUTE 10
  • 11. The Case for Remarketing on Google Display Network? • Opportunity to … – Turn abandoners into leads – Increase Branded Searches – Increase repeat visitor rates & engagement – Increase effectiveness of SEO & Content Marketing? 11 Users who have visited your web site Bring them back to your website
  • 12. Re-Engage With Previous Visitors CONFIDENTIAL – DO NOT DISTRIBUTE 12 of people who visit a website leave without completing the actions marketers want them to take 96% Your Ad Your Site X - of people abandon their shopping cart without completing a purchase 70%
  • 13. Google Display Network Reach in the US 13 92% reach across millions of sites, videos and devices Sites Games VideoFeeds MobileSocial media Adsense publisher network • 204M visitors/month • 92% of U.S. internet users • 317B impressions/month • Hundreds of comScore 1000 sites Doubleclick ad exchange • Hundreds of premium publishers, with hundreds of millions of ad placements available every day Google O&O properties YouTube •1B+ video views/day •2nd largest search engine •5% of all online time spent Google sites •Finance •Blogger 8.1M Display Network
  • 14. Typical Reach of Remarketing… CONFIDENTIAL – DO NOT DISTRIBUTE 14 1. Reach 2. Frequency 3. DiversityOn various pagesReach more users Reach them frequently Of the typical remarketing audience, find Reach them on between As they visit 20 or more pages on a typical day across 84% …within a month 10-18 days … or more out of the month 5-10 sites … of which all pages and sites have ad space available to Google Display Network buyers
  • 15. Audience Definition Strategy • Funnel and Product Based List Segmentation 15
  • 16. WordStream’s Remarketing Ads 16 • Ads that both reinforce WordStream brand while driving to a conversion!
  • 17. Results after 1 Year CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Impact on User Engagement • Time on Site Increased from 1:33 to 4:35 (TRIPLED!!)
  • 19. Impact on User Engagement • New Visitor Rate Fell From 79.8% to 66.63% • (Meaning, Visitors are actually returning)
  • 20. Impact on Repeat Visitors • Percentage of new visitors fell from 79.8% to 68.6% • Meaning, people are way more likely to come back now
  • 21. WHAT? HOW? • 43 Million Ad Impressions This Year So Far • Cost Per Lead for Remarketing Campaigns: 10% Less than our CPA for Google Search • Site Conversion Rate up by 51%!! • Display Ads = 50% of PPC Spend
  • 22. Still Not Convinced? CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. Remarketing = Your Secret SEO Weapon 23
  • 24. Thank You #ID2013! 24 Larry Kim (@larrykim) lkim@wordstream.com

Editor's Notes

  1. Show how the keyword expansion is easier using a tool. Explain that we’re following the same best practices that Brad Suggested.
  2. Show how the keyword expansion is easier using a tool. Explain that we’re following the same best practices that Brad Suggested.
  3. Show how the keyword expansion is easier using a tool. Explain that we’re following the same best practices that Brad Suggested.
  4. Talk about the reasons why we thought that there could be a great opportunity here.
  5. Talk about the reasons why we thought that there could be a great opportunity here.
  6. Talk about the process of defining different audiences based on where they visited on our website, so that we can message to them differently in our ads. Talk about how we didn’t have to use managed placements because we already have people visiting the site and we’re merely trying to convert them.
  7. Describe how we target different ads to different audiences. Mention that even though there are ad builders available from google, we designed our own.