SlideShare a Scribd company logo
1 of 28
Lāsma Supe and Shaun Smith
June 20 2019
How Sun Finance manages credit
risk and fights fraud with iovation
© iovation. All Rights Reserved 2
• Prevent Account Takeover
• Verify and approve your good applicants, faster
• Detect friendly fraud sooner
• Get support from experts and our fraud community
• Shared evidence provides greater insight into device reputation
across the industry
• Bring in more good accounts, while minimizing bad ones
• Act as bureau data where one doesn’t exist
A customer friendly application process is critical to the
growth of your online banking business. iovation
accelerates approvals and access while blocking
cybercriminals
iovation and the Online Consumer Lending Industry
Grow your customers’ confidence in your business.
© iovation. All Rights Reserved 3
361,000,000+
12,900,000+
745,000
Volume of transactions
Reputation reports submitted by analysts
Number of risky transactions stopped
Online Consumer Lending in the last 12 months
Transactions seen by iovation
© iovation. All Rights Reserved 4
iovation brings proven results to the table
© iovation. All Rights Reserved 5
LĀSMA SUPE
Chief Risk and Data Officer
Sun Finance
Fastest-growing
ONLINE consumer
lending
COMPANY in
EUROPE
Asia Europe North America South America
Our business is currently operating at a mature level in
Poland , Denmark , Latvia , Kazakhstan and Mexico.
Multiple new markets are under the development stage at this time, including
numerous countries in the Americas and Asia.
IN SUN FINANCE
DATA IS THE KEY
Our DATA SOURCES For Customer Check
Digital ID
from Iovation
START RESULTPersonal ID
from application
form
External
database
data
! We use IOVATION
from 1st DAY of
OPERATIONS in
EACH product
to have full
DIGITAL ID
awareness
EASY INTEGRATIONEXTENSIVE ONLINE
LENDERS COVERAGE
RELIABLE SERVICE
Why we pick IOVATION?
CLOUD SERVICE INSPIRATIONAL
COLLOBARATION
INSIGHTFUL DATA
IOVATION
as a part of our
overall
RISK strategy
WHAT AFFECTS CREDIT QUALITY?
Data availability
Stability
The RISK MANAGEMENT Pyramid
Collect as much
data as possible
Ensure completeness
of the data
Build awareness about
the types of risks
Stop FRAUD by
IOVATION
Underwrite CREDIT risk
Create first-time
clients
Ensure repeat
clients
Our credit risk
underwriting
strategies are
designed
to determine
credit worthiness
CHALLANGES
FOR ONLINE LENDERS
THREE CHALLANGES
1 2 3
MORE
SOPHISTICATED
FRAUD ATTACKS
FRANKENSTEIN
IDENTITIES
YOUNG
CUSTOMERS
WITH LIGHT
CREDIT HISTORY
RECORDS
DIGITAL IDENTITY
HOW DOES DIGITAL IDENTITY INFORMATION
HELPS CATCH FRAUD?
TYPICAL FRAUD RING SEEN IN ONLINE LENDING
19th December
4th December
5th December
6th December
7th December
10th December
11th December
12th December
13th December
15th December
17th December
18th December
21th December
24th December
27th December
TYPICAL FRAUD RING SEEN IN ONLINE LENDING
4th December
5th December
6th December
7th December
10th December
11th December
12th December
13th December
15th December
17th December
18th December
19th December
21th December
24th December
27th December
Approved Loan
Velocity Reject
Evidence Reject
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
0
20
40
60
80
100
120
140
160
180
200
1th month 2th month 3rd month 4th month 5th month 6th month 7th month
ROI (times) Evidence Rejects Velocity Rejects
3%
New Market
FRAUD
REJECTS AND
ROI
Source: Sun Finance internal data (2019)
Other Iovation
User Evidence
Rejects
EVIDENCES
ARE PLACED
EVERY DAY
50
Evidences placed every day by Sun
Finance Fraud Analysts across the
globe
0%
1%
2%
3%
4%
5%
6%
1th month 2th month 3rd month 4th month 5th month 6th month
Sun Finance Evidence Iovation Other User Evidence
6%
Existing
Market
SECOND
PRODUCT
EVIDENCE
REJECTS
Source: Sun Finance internal data (2019)
Our Own Evidence
Rejects
Different fraud behaviors seen in different locations
First Party Application Fraud
Organized Fraud Rings
Synthetic Identity Fraud
Thank
you!
27© iovation. All Rights Reserved
Q&A
28© iovation. All Rights Reserved
Shaun Smith – Subject Matter Expert, EMEA
+44 (0) 7872 308 013
shaun.smith@iovation.com
https://www.linkedin.com/in/shaun-smith-0ab7791a/
Contact

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How Sun Finance Uses iovation to Manage Credit Risk and Fight Fraud

  • 1. Lāsma Supe and Shaun Smith June 20 2019 How Sun Finance manages credit risk and fights fraud with iovation
  • 2. © iovation. All Rights Reserved 2 • Prevent Account Takeover • Verify and approve your good applicants, faster • Detect friendly fraud sooner • Get support from experts and our fraud community • Shared evidence provides greater insight into device reputation across the industry • Bring in more good accounts, while minimizing bad ones • Act as bureau data where one doesn’t exist A customer friendly application process is critical to the growth of your online banking business. iovation accelerates approvals and access while blocking cybercriminals iovation and the Online Consumer Lending Industry Grow your customers’ confidence in your business.
  • 3. © iovation. All Rights Reserved 3 361,000,000+ 12,900,000+ 745,000 Volume of transactions Reputation reports submitted by analysts Number of risky transactions stopped Online Consumer Lending in the last 12 months Transactions seen by iovation
  • 4. © iovation. All Rights Reserved 4 iovation brings proven results to the table
  • 5. © iovation. All Rights Reserved 5
  • 6. LĀSMA SUPE Chief Risk and Data Officer Sun Finance
  • 8. Asia Europe North America South America Our business is currently operating at a mature level in Poland , Denmark , Latvia , Kazakhstan and Mexico. Multiple new markets are under the development stage at this time, including numerous countries in the Americas and Asia.
  • 9. IN SUN FINANCE DATA IS THE KEY
  • 10. Our DATA SOURCES For Customer Check Digital ID from Iovation START RESULTPersonal ID from application form External database data
  • 11. ! We use IOVATION from 1st DAY of OPERATIONS in EACH product to have full DIGITAL ID awareness
  • 12. EASY INTEGRATIONEXTENSIVE ONLINE LENDERS COVERAGE RELIABLE SERVICE Why we pick IOVATION? CLOUD SERVICE INSPIRATIONAL COLLOBARATION INSIGHTFUL DATA
  • 13. IOVATION as a part of our overall RISK strategy
  • 14. WHAT AFFECTS CREDIT QUALITY? Data availability Stability
  • 15. The RISK MANAGEMENT Pyramid Collect as much data as possible Ensure completeness of the data Build awareness about the types of risks Stop FRAUD by IOVATION Underwrite CREDIT risk Create first-time clients Ensure repeat clients
  • 16. Our credit risk underwriting strategies are designed to determine credit worthiness
  • 18. THREE CHALLANGES 1 2 3 MORE SOPHISTICATED FRAUD ATTACKS FRANKENSTEIN IDENTITIES YOUNG CUSTOMERS WITH LIGHT CREDIT HISTORY RECORDS
  • 19. DIGITAL IDENTITY HOW DOES DIGITAL IDENTITY INFORMATION HELPS CATCH FRAUD?
  • 20. TYPICAL FRAUD RING SEEN IN ONLINE LENDING 19th December 4th December 5th December 6th December 7th December 10th December 11th December 12th December 13th December 15th December 17th December 18th December 21th December 24th December 27th December
  • 21. TYPICAL FRAUD RING SEEN IN ONLINE LENDING 4th December 5th December 6th December 7th December 10th December 11th December 12th December 13th December 15th December 17th December 18th December 19th December 21th December 24th December 27th December Approved Loan Velocity Reject Evidence Reject
  • 22. 0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 0 20 40 60 80 100 120 140 160 180 200 1th month 2th month 3rd month 4th month 5th month 6th month 7th month ROI (times) Evidence Rejects Velocity Rejects 3% New Market FRAUD REJECTS AND ROI Source: Sun Finance internal data (2019) Other Iovation User Evidence Rejects
  • 23. EVIDENCES ARE PLACED EVERY DAY 50 Evidences placed every day by Sun Finance Fraud Analysts across the globe
  • 24. 0% 1% 2% 3% 4% 5% 6% 1th month 2th month 3rd month 4th month 5th month 6th month Sun Finance Evidence Iovation Other User Evidence 6% Existing Market SECOND PRODUCT EVIDENCE REJECTS Source: Sun Finance internal data (2019) Our Own Evidence Rejects
  • 25. Different fraud behaviors seen in different locations First Party Application Fraud Organized Fraud Rings Synthetic Identity Fraud
  • 27. 27© iovation. All Rights Reserved Q&A
  • 28. 28© iovation. All Rights Reserved Shaun Smith – Subject Matter Expert, EMEA +44 (0) 7872 308 013 shaun.smith@iovation.com https://www.linkedin.com/in/shaun-smith-0ab7791a/ Contact

Editor's Notes

  1. Financial Services
  2. Who I am and my background
  3. Who Sun Finance is, what we do?
  4. the brands we own, locations we cover?
  5. Who Sun Finance is, what we do?
  6. Who Sun Finance is, what we do?
  7. Iovation in Sun Finance
  8. What made us pick Iovation? WOULD be great to receive information about the online lenders presented in Iovation in EUROPE/ ASIA/ SOUTH AMERICA/ NORTH AMERICA…. We have done couple proof of concept projects with similar providers, but have stick with Iovation.
  9. What made us pick Iovation?
  10. What made us pick Iovation?
  11. What made us pick Iovation?
  12. It is important what is driving credit loss? Is ir credit risk underwriting problem, credit scoring model or fraud? It is important to know if there is a coordinated fraud attack! If we misslead that this is unintentional fraud we could place the problem under the credit risk underwrirting problem, reported as no pays, not to allow cases ot go to DC
  13. Challnages for online lenders
  14. Challnages for online lenders Bad guys have our good customer’s all the data. We do not add another layer of customer check. We simply compare traditional customer personal data information with the device id from iovation. Prevent bad guys to open loan account.
  15. WOMAN identities are used most because of woman changing surnames after marriages, devorces etc.with weak fraud controls each identity can seem as new one. 40 loan applications created (8 loans issued)
  16. Orange – Iovation VELOCITY rejects, Green – Iovation EVIDENCE rejects. Multiple devices used, multiple IP addresses