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‫مذاک‬
‫ره‬
‫مناظ‬
‫ره‬ ‫مناظره‬‫مصداقی‬‫از‬
‫مذاکره‬
‫مناظره‬‫مصداقی‬
‫از‬«‫رقابتی‬ ‫مذاکره‬»‫با‬
‫تفاو‬
‫نشینی‬‫عقب‬‫ممنوع‬ ‫اولیه‬ ‫موضع‬ ‫تعدیل‬
‫مذاکره‬‫مناظره‬
‫اولیه‬ ‫موضع‬
‫پاسخ‬ ‫بیان‬ ‫جلسه‬
‫مطلوب‬
‫مسأله‬ ‫حل‬ ‫جلسه‬
‫مذاکره‬‫مناظره‬
‫جلسه‬ ‫نوع‬
‫جلسه‬ ‫شروع‬
‫جلسه‬ ‫اتمام‬
‫از‬ ‫قبل‬ ‫غیررسمی‬
‫جلسه‬
‫پایان‬ ‫نداشتن‬
‫مشخص‬
‫مذاکره‬‫مناظره‬
‫زمان‬
‫بیرونی‬ ‫کامال‬
‫ناظران‬ ‫توسط‬
‫بیرونی‬
‫درونی‬ ‫کامال‬
‫مذاکره‬‫مناظره‬
‫قضاوت‬
‫موف‬ ‫یا‬ ‫برنده‬ ‫به‬ ‫تمایلی‬ ‫ای‬‫حرفه‬ ‫کنندگان‬‫مذاکره‬
‫رابر‬‫ای‬‫برنده‬‫که‬‫بازنده‬‫آید‬‫می‬ ‫نظر‬ ‫به‬‫کم‬
‫هشدار‬:
‫هیچ‬‫قانون‬‫مطلقی‬‫در‬
‫وجود‬ ‫مذاکره‬‫ندارد‬
‫اما‬‫در‬‫آنها‬ ‫رعایت‬ ‫مجموع‬
‫با‬ ‫مقایسه‬ ‫در‬ ‫بیشتری‬ ‫منافع‬
‫ها‬‫هزینه‬‫و‬‫ضررهای‬‫احتمالی‬
‫ایجاد‬‫کند‬‫می‬.
‫قانون‬1
‫دروغ‬ ‫با‬ ‫مواجهه‬
‫مذاکره‬ ‫در‬
‫خودتان‬ ‫روی‬ ‫به‬
‫نیاورید‬!
«‫طالیی‬ ‫پل‬»
‫قانون‬ ‫یک‬
‫چینی‬ ‫قدیمی‬
‫قانون‬2
‫انتقام‬‫به‬ ‫را‬
‫بیندازید‬ ‫تأخیر‬!
‫قانون‬3
‫رو‬ ‫پیش‬ ‫مسیر‬ ‫به‬ ‫همواره‬
‫نگاه‬‫کنید‬
‫تصمیم‬‫را‬ ‫شخصی‬ ‫غلط‬ ‫های‬
‫ندهید‬ ‫ادامه‬
‫حال‬ ‫به‬ ‫تا‬ ‫هرچه‬‫باختی‬،‫باختی‬!
‫قانون‬4
‫طرف‬ ‫روی‬ ‫پیش‬ ‫تنهایی‬ ‫به‬ ‫گزینه‬ ‫یک‬ ‫هیچوقت‬
‫ندهید‬ ‫قرار‬ ‫مقابل‬
‫یک‬ ‫میان‬ ‫از‬ ‫را‬ ‫گزینه‬ ‫یک‬ ‫ندارد‬ ‫دوست‬ ‫کس‬ ‫هیچ‬
‫کند‬ ‫انتخاب‬ ‫شده‬ ‫ارائه‬ ‫گزینه‬!!!
‫امکان‬ ‫حد‬ ‫تا‬
‫مذاکره‬ ‫یا‬ ‫گفتگو‬
‫قهر‬ ‫حالت‬ ‫با‬ ‫را‬
‫ترک‬‫نکنید‬
‫قهر‬ ‫نتیجه‬:
‫شدن‬ ‫سخت‬ ‫و‬ ‫منفی‬ ‫احساسات‬ ‫شدن‬ ‫برانگیخته‬
‫قاااانون‬6
‫رسیدن‬ ‫از‬ ‫قبل‬
‫ااه‬‫نتیجا‬ ‫ااه‬‫با‬
‫گازارش‬ ،‫قطعی‬
‫ندهید‬ ‫قطعی‬!
،‫نتیجه‬ ‫نشدن‬ ‫قطعی‬ ‫تا‬ ‫ای‬ ‫حرفه‬ ‫کننده‬ ‫مذاکره‬ ‫یک‬
‫قانون‬7
‫های‬ ‫مذاکره‬ ‫برای‬
‫خود‬
‫خط‬‫داشته‬ ‫قرمز‬
‫باشید‬!
‫از‬‫قرما‬ ‫اط‬‫خا‬:
-‫اته‬‫خواسا‬ ‫اداقل‬‫حا‬
‫اااااا‬‫ما‬ ‫اااااای‬‫ها‬
-‫ر‬ ‫ااداک‬‫حا‬ ‫اارز‬‫ما‬
‫از‬ ‫بسیاری‬ ‫دلیل‬
‫در‬ ‫ما‬ ‫های‬ ‫نارضایتی‬
‫روزمره‬ ‫ارتباطات‬:
‫خط‬ ‫نکردن‬ ‫مشخص‬
‫قرمزها‬
‫قانون‬8
‫برای‬«‫متقاعدسازی‬»
‫نکنید‬ ‫عجله‬!
‫گام‬ ‫یک‬‫کوچاک‬‫نشاینی‬‫عقب‬‫در‬
‫مطمائن‬ ‫اساتط‬ ‫کاافی‬ ‫مقابال‬ ‫طرف‬
‫عقاب‬ ‫نیز‬ ‫را‬ ‫بعدی‬ ‫گامهای‬ ‫باشید‬
‫ارف‬‫حا‬ ‫ار‬‫کمتا‬
‫بزنیاااااد‬!
‫بااا‬‫سااوال‬
‫از‬ ‫کااااردن‬
‫احی‬‫ا‬‫ص‬ ‫اد‬‫ا‬‫رون‬
‫ماااااذاکره‬
‫اطمینااااان‬
‫کنید‬ ‫پیدا‬. «‫گوش‬ ‫خوب‬
‫دادن‬»‫برای‬
‫انسانها‬ ‫ما‬
‫اااااانون‬‫ا‬‫ق‬10
‫ااز‬‫امتیا‬‫در‬ ‫ارفتن‬‫گا‬
‫ااااااااااااوت‬‫خلا‬
‫امتیااااز‬‫در‬ ‫دادن‬
‫دیگران‬ ‫حضور‬
‫قاااااااانون‬11
‫اکوت‬‫سا‬ ‫اا‬‫با‬ ‫ااهی‬‫گا‬
‫اااااااااوان‬‫میتا‬
‫امتیازهایی‬‫گرفت‬
‫زدن‬ ‫حارف‬ ‫باا‬ ‫که‬
‫نیست‬ ‫امکانپذیر‬.
‫خواستگاری‬ ‫مراسم‬ ‫در‬ ‫سکوت‬ ‫شاید‬
‫باشد‬ ‫رضا‬ ‫عالمت‬
‫موارد‬ ‫ر‬ ‫اک‬ ‫در‬ ‫اما‬:‫نشانه‬
‫نارضایتی‬ ‫و‬ ‫اعتراض‬
‫ااااااانون‬‫قا‬12
‫در‬‫ماااااذاکرات‬
‫تنهایی‬ ‫به‬ ‫دشوار‬
‫گفتگاااااو‬ ‫وارد‬
‫نشوید‬.
‫ااااااانون‬‫قا‬12
‫ماااااذاکرات‬‫در‬
‫تنهایی‬‫به‬‫دشوار‬
‫گفتگاااااو‬‫وارد‬
‫نشوید‬.
‫قاااانون‬13
‫آخرین‬‫لحظات‬
‫یااا‬ ‫گفتگااو‬
،‫ااااذاکره‬‫ما‬
‫اااارین‬‫مهمتا‬
‫کااه‬ ‫قساامتی‬
‫مدیریت‬ ‫باید‬
‫شوند‬.
‫ااانون‬‫قا‬14
‫ارای‬‫با‬ ‫از‬‫هرگا‬
‫اعتراضات‬ ‫رفع‬
‫اردن‬‫کا‬ ‫آرام‬ ‫و‬
،‫ال‬‫ا‬‫مقاب‬ ‫ارف‬‫ا‬‫ط‬
‫اارات‬‫انتظا‬‫او‬
‫بااااااا‬ ‫را‬
‫قانون‬
15
‫ااویر‬‫تصا‬ ‫اه‬‫با‬
‫دیگاران‬ ‫ذهنی‬
‫اااان‬‫خودشا‬ ‫از‬
‫نکنید‬ ‫حمله‬!
‫برای‬‫برنامه‬ ‫حتما‬ ‫مذاکره‬‫اگر‬ ‫حتی‬ ،‫کنید‬ ‫ریزی‬‫فکر‬
‫می‬‫به‬ ‫کنید‬‫دردتان‬‫نمی‬‫خورد‬.
‫قانون‬
16
‫سپاسگزا‬

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