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11Confidential © 2016
22Confidential © 2016
THE CONTEXT
33Confidential © 2016Confidential © 2016
89% of advertising not noticed or remembered at
all.
£515 billion per annum wasted on ‘wallpaper’.
Audiences who either don’t like you, ignore you or
actively block you.
Is marketing today an impossible job?
DISENGAGEMENT
IS A MAJOR ISSUE
FOR MARKETERS
Remembered positively
Remembered negatively
Wasn’t noticed or remembered
ADVERTISING/MARKETING GREAT BRITAIN
TOTAL SPEND £18.3 BILLION
GLOBAL MONTHLY ACTIVE USERS
(MOBILE ADBLOCKING BROWSERS)
Source: Page Fair 2016
198M
237M
270M
334M
376M
Jan 2015 April 2015 July 2015 Oct 2015 Jan 2016
Source: Dave Trott, ‘Predatory Thinking’ 2
44Confidential © 2016Confidential © 2016
But a new breed of brand is not just surviving,
but thriving.
They are ingraining themselves in our lives and
culture more successfully than ever before.
They are Participation Brands.
PARTICIPATION
BRANDS ARE
DIFFERENT
ADVERTISING/MARKETING GREAT BRITAIN
TOTAL SPEND £18.3 BILLION
GLOBAL MONTHLY ACTIVE USERS
(MOBILE ADBLOCKING BROWSERS)
Source: Page Fair 2016
Source: Dave Trott, ‘Predatory Thinking’ 2
55Confidential © 2016
Consumers are increasingly able to live their
life within their own networks, on their own
terms, without the need for brands to tell
them what to think and do.
They therefore respond only to brand
experiences that feel less like marketing and
more like culture; that feel like they come
from their world, not a brand’s world.
.
THEY
UNDERSTAND
THAT BRANDS
DON’T
INFLUENCE
PEOPLE, PEOPLE
DO.
66Confidential © 2016
Audiences are actively participating with and
promoting the brands they feel actively enhance
their lifestyles.
The brands mobilising their market in this way
are the ones developing products, services and
marketing that add value to popular culture,
their passion points and the communities they
want to develop relations with.
How do they do this? The Participation Brand
Index is designed to explore this.
AND GET THEIR
MARKET
DOING THE
MARKETING
77Confidential © 2016
THE STUDY
88Confidential © 2016
That’s why our campaigns are designed around
consumers first and foremost.
They’re about the stuff that people are truly
interested in and value; popular culture, their
passion points, the friends and communities
that they want to develop relationships with,
new tools and ideas that help them live their
lives in more exciting and efficient ways.
Their campaigns that are super engaging and
shareable. So your market will participate - and
help do your marketing for you - growing your
reach and impact exponentially.
THE PARTICIPATION
BRAND INDEX
99Confidential © 2016
HOW IT WORKS
PERSONALISATION
INVOLVEMENT
PERFORMANCE MEASURESEMOTIONAL RESPONSE
EXPERIENCE
PURPOSE
POP CULTURE
DATA
AUTHENTICITY
LIFESTYLE
PERSONALITY
SHOPPING
CONTENT
INFLUENCE
INNOVATION
5 MARKETS, 177 BRANDS, 6 SECTORS
A quantitative survey was
completed by a nationally
representative sample in 5
markets across the
globe: USA, UK, Brazil,
Thailand and Australia.
A total of 14,000 consumers
revealed their buying habits
and emotional responses to
a set of brands across six
sectors. They then answered
in depth questions relating to
the brand’s role in their
lifestyles and wider culture
including topics from
innovation to purpose.
1010Confidential © 2016Confidential © 2016
RETURN ON
INVOLVEMEN
T
The study revealed a strong
relationship between consumer
involvement and a brand’s ability to
command a premium and drive
memorability.
The study also shows a correlation
between participation and NPS.
Every 8 points achieved on the
Participation Brand Index is worth a
1 point increase in NPS.
1111Confidential © 2016Confidential © 2016
A 3 year investment in the top 20
global brands in the Participation
Brand Index would have earned a
return 4 times that of the bottom
20 brands.
An investment in the top 10
brands in the Index would have
produced a return double that of
the S&P 500 each year over the
past 3 years.
PARTICIPATION
BRANDS
OUTPERFORM
THE MARKET
A 3 year investment in the top 20 global
brands in the Participation Brand Index
would have earned a return 4 times that
of the bottom 20 brands.
An investment in the top 10 brands in the
Index would have produced a return
double that of the S&P 500 each year
over the past 3 years.
1212Confidential © 2016Confidential © 2016
THE TOP
GLOBAL
BRANDS
Number 1
brand
Number 1 brand for
Millennials
Number 1 Auto
Number 1
Travel
Number 1
Retail
Number 1
FMCG
Number 1
Alcohol
1313Confidential © 2016Confidential © 2016
THE PILLARS
OF
PARTICIPATI
ON
1414Confidential © 2016
1. PASSIONATE PURPOSE
More than just a position in the category or a point of view on the world,
a driving force behind all brand behaviour that gives everything you do
an authentic passion, purpose and potency
1515Confidential © 2016
1/ PASSIONATE PURPOSE
More than just a position in the category or a point of view on the world,
a driving force behind all brand behaviour that gives everything you do
an authentic passion, purpose and potency
2. CULTURE SHAPING
All brands today are busy trying to borrow from or surf culture. If you want to really cut through you have to bring
something genuinely fresh to the party and act more like a cool host than an overbearing guest.
1616Confidential © 2016
1/ PASSIONATE PURPOSE
More than just a position in the category or a point of view on the world,
a driving force behind all brand behaviour that gives everything you do
an authentic passion, purpose and potency
3. PEOPLE POWERED
Celebrating and involving real people can’t be just a bolt-on to campaign development. It’s a fundamental pillar of
modern brand building if you want to drive affinity , adoption and advocacy. We will always strive to find relevant
ways to help brands feel ‘of’, not just ‘for’ their audience.
1717Confidential © 2016
4. CATEGORY INNOVATING
It’s easy for cultural marketing to get disconnected from the role of your product in people’s lives and the ultimate
job of helping them buy. We look to bring all this together to ensure you’re offering something more interesting,
exciting and relevant in the context of the consumer relationship.
1818Confidential © 2016
1/ PASSIONATE PURPOSE
More than just a position in the category or a point of view on the world,
a driving force behind all brand behaviour that gives everything you do
an authentic passion, purpose and potency
5. DISTINCTIVE CHARACTER
A truly distinctive character allows people to quickly, instinctively recognise and feel affinity for a brand. The most
powerful are multi-faceted , provocative and reinforced simply through body language and iconography in every
brand experience.
1919Confidential © 2016
THE DATA Example: UK data
2020Confidential © 2016
Example: UK data
THE DATA
2121Confidential © 2016
For more information
contact enquiries@iris-worldwide.com
For more stories visit
www.participationindex.iris-worldwide.com

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The Participation Brand Index

  • 3. 33Confidential © 2016Confidential © 2016 89% of advertising not noticed or remembered at all. £515 billion per annum wasted on ‘wallpaper’. Audiences who either don’t like you, ignore you or actively block you. Is marketing today an impossible job? DISENGAGEMENT IS A MAJOR ISSUE FOR MARKETERS Remembered positively Remembered negatively Wasn’t noticed or remembered ADVERTISING/MARKETING GREAT BRITAIN TOTAL SPEND £18.3 BILLION GLOBAL MONTHLY ACTIVE USERS (MOBILE ADBLOCKING BROWSERS) Source: Page Fair 2016 198M 237M 270M 334M 376M Jan 2015 April 2015 July 2015 Oct 2015 Jan 2016 Source: Dave Trott, ‘Predatory Thinking’ 2
  • 4. 44Confidential © 2016Confidential © 2016 But a new breed of brand is not just surviving, but thriving. They are ingraining themselves in our lives and culture more successfully than ever before. They are Participation Brands. PARTICIPATION BRANDS ARE DIFFERENT ADVERTISING/MARKETING GREAT BRITAIN TOTAL SPEND £18.3 BILLION GLOBAL MONTHLY ACTIVE USERS (MOBILE ADBLOCKING BROWSERS) Source: Page Fair 2016 Source: Dave Trott, ‘Predatory Thinking’ 2
  • 5. 55Confidential © 2016 Consumers are increasingly able to live their life within their own networks, on their own terms, without the need for brands to tell them what to think and do. They therefore respond only to brand experiences that feel less like marketing and more like culture; that feel like they come from their world, not a brand’s world. . THEY UNDERSTAND THAT BRANDS DON’T INFLUENCE PEOPLE, PEOPLE DO.
  • 6. 66Confidential © 2016 Audiences are actively participating with and promoting the brands they feel actively enhance their lifestyles. The brands mobilising their market in this way are the ones developing products, services and marketing that add value to popular culture, their passion points and the communities they want to develop relations with. How do they do this? The Participation Brand Index is designed to explore this. AND GET THEIR MARKET DOING THE MARKETING
  • 8. 88Confidential © 2016 That’s why our campaigns are designed around consumers first and foremost. They’re about the stuff that people are truly interested in and value; popular culture, their passion points, the friends and communities that they want to develop relationships with, new tools and ideas that help them live their lives in more exciting and efficient ways. Their campaigns that are super engaging and shareable. So your market will participate - and help do your marketing for you - growing your reach and impact exponentially. THE PARTICIPATION BRAND INDEX
  • 9. 99Confidential © 2016 HOW IT WORKS PERSONALISATION INVOLVEMENT PERFORMANCE MEASURESEMOTIONAL RESPONSE EXPERIENCE PURPOSE POP CULTURE DATA AUTHENTICITY LIFESTYLE PERSONALITY SHOPPING CONTENT INFLUENCE INNOVATION 5 MARKETS, 177 BRANDS, 6 SECTORS A quantitative survey was completed by a nationally representative sample in 5 markets across the globe: USA, UK, Brazil, Thailand and Australia. A total of 14,000 consumers revealed their buying habits and emotional responses to a set of brands across six sectors. They then answered in depth questions relating to the brand’s role in their lifestyles and wider culture including topics from innovation to purpose.
  • 10. 1010Confidential © 2016Confidential © 2016 RETURN ON INVOLVEMEN T The study revealed a strong relationship between consumer involvement and a brand’s ability to command a premium and drive memorability. The study also shows a correlation between participation and NPS. Every 8 points achieved on the Participation Brand Index is worth a 1 point increase in NPS.
  • 11. 1111Confidential © 2016Confidential © 2016 A 3 year investment in the top 20 global brands in the Participation Brand Index would have earned a return 4 times that of the bottom 20 brands. An investment in the top 10 brands in the Index would have produced a return double that of the S&P 500 each year over the past 3 years. PARTICIPATION BRANDS OUTPERFORM THE MARKET A 3 year investment in the top 20 global brands in the Participation Brand Index would have earned a return 4 times that of the bottom 20 brands. An investment in the top 10 brands in the Index would have produced a return double that of the S&P 500 each year over the past 3 years.
  • 12. 1212Confidential © 2016Confidential © 2016 THE TOP GLOBAL BRANDS Number 1 brand Number 1 brand for Millennials Number 1 Auto Number 1 Travel Number 1 Retail Number 1 FMCG Number 1 Alcohol
  • 13. 1313Confidential © 2016Confidential © 2016 THE PILLARS OF PARTICIPATI ON
  • 14. 1414Confidential © 2016 1. PASSIONATE PURPOSE More than just a position in the category or a point of view on the world, a driving force behind all brand behaviour that gives everything you do an authentic passion, purpose and potency
  • 15. 1515Confidential © 2016 1/ PASSIONATE PURPOSE More than just a position in the category or a point of view on the world, a driving force behind all brand behaviour that gives everything you do an authentic passion, purpose and potency 2. CULTURE SHAPING All brands today are busy trying to borrow from or surf culture. If you want to really cut through you have to bring something genuinely fresh to the party and act more like a cool host than an overbearing guest.
  • 16. 1616Confidential © 2016 1/ PASSIONATE PURPOSE More than just a position in the category or a point of view on the world, a driving force behind all brand behaviour that gives everything you do an authentic passion, purpose and potency 3. PEOPLE POWERED Celebrating and involving real people can’t be just a bolt-on to campaign development. It’s a fundamental pillar of modern brand building if you want to drive affinity , adoption and advocacy. We will always strive to find relevant ways to help brands feel ‘of’, not just ‘for’ their audience.
  • 17. 1717Confidential © 2016 4. CATEGORY INNOVATING It’s easy for cultural marketing to get disconnected from the role of your product in people’s lives and the ultimate job of helping them buy. We look to bring all this together to ensure you’re offering something more interesting, exciting and relevant in the context of the consumer relationship.
  • 18. 1818Confidential © 2016 1/ PASSIONATE PURPOSE More than just a position in the category or a point of view on the world, a driving force behind all brand behaviour that gives everything you do an authentic passion, purpose and potency 5. DISTINCTIVE CHARACTER A truly distinctive character allows people to quickly, instinctively recognise and feel affinity for a brand. The most powerful are multi-faceted , provocative and reinforced simply through body language and iconography in every brand experience.
  • 19. 1919Confidential © 2016 THE DATA Example: UK data
  • 21. 2121Confidential © 2016 For more information contact enquiries@iris-worldwide.com For more stories visit www.participationindex.iris-worldwide.com

Editor's Notes

  1. READING: The rise of ad blocking https://pagefair.com/blog/2016/mobile-adblocking-report/
  2. READING: The rise of ad blocking https://pagefair.com/blog/2016/mobile-adblocking-report/
  3. Brands – 50 in each market across 5 sectors Each respondent is asked a series of ‘performance’ questions across all brands Purchase funnel – awareness, consideration, willingness to pay premium Emotional response – love, excitement, intrigue, apathy NPS, willingness to pay a premium
  4. All brands, global Far right red dot is line
  5. A 3 year investment in the top 20 global brands in the Participation Brand Index would have earned a return 4 times that of the bottom 20 brands. An investment in the top 10 brands in the Index would have produced a return double that of the S&P 500 each year over the past 3 years.
  6. A passionate purpose is more than just a position in the category or a point of view on the world. It is a driving force behind all brand behaviour that gives everything you do an authentic passion, purpose and potency. It is the brand’s reason for getting out of bed in the morning. Samsung Netball example
  7. All brands today are busy trying to borrow from or surf culture. If you want to really cut through you have to bring something genuinely fresh to the party and act more like a cool host than an overbearing guest. Adidas example …
  8. Celebrating and involving real people can’t be just a bolt-on to campaign development. It’s a fundamental pillar of modern brand building if you want to drive affinity , adoption and advocacy. We will always strive to find relevant ways to help brands feel ‘of’, not just ‘for’ their audience. Purdeys example …
  9. It’s easy for cultural marketing to get disconnected from the role of your product in people’s lives and the ultimate job of helping them buy. We look to bring all this together to ensure you’re offering something more interesting, exciting and relevant in the context of the consumer relationship. Domis example
  10. A truly distinctive character allows people to quickly, instinctively recognise and feel affinity for a brand. The most powerful are multi-faceted , provocative and reinforced simply through body language and iconography in every brand experience. In categories where are many viable choices and parity in product performance, a distinctive personality can make all the difference in commercial performance. Jeep example …
  11. While the study explores 177 brands from around the world, there were 40 global brands that we tracked across multiple markets. Apple remain the benchmark Participation Brand by seamlessly excelling at all pillars of participation within one consistent Distinctive Character. Number one brand among Millennials is Netflix, who upset the usual suspects through a clear dedication to Category Innovation in entertainment. There is a stronger sense of anticipation in what the brand is going to do next than any other brand in the study. Scale isn’t a requirement to be a leading Participation Brand. Number nine among the global brands is GoPro, a brand that is combining the distinctiveness of its product with the People Power of its small yet growing ownership base to bring in new customers. While technology brands dominate the top ten, spirit brands also compete, thanks to the ongoing work from brands like Johnnie Walker to make the Experience of Buying the brand as enjoyable as possible.
  12. Urban dwellers were twice as likely to say that the brands in the study were endorsed by someone they follow in social media than those living in rural or suburban areas. Whether instagram, vloggers or inspiring Pinterest users, the impact of influencers is much stronger with a connected urban audience. And within this audience it is females who are the most responsive – with the influencer-led storytelling of technology brands like Beats, GoPro, Sonos and FitBit coming out on top.