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Conflict Resolution
Withinthe
Classroom
Presented
by
IrshadNarejo
Conflict Resolution
♦ Conflict resolution meansaprocessof resolving
disputeor disagreement. 
♦ Theprocessof ending adisagreement between two
or morepeoplein aconstructivemanner for all
partiesinvolved.
♦ Conflict resolution isdesigned in Schools to
providestudentswith aneutral, safe, environment
wherethey can expresstheir point of view and
discussissuesin amutually satisfactory manner.2 03/13/15
Conflict Resolution
Approaches
♦ Therearefour basic approachesto conflict
resolution in education
♦ ProcessCurriculum
♦ Mediation Program:
♦ PeaceableClassroom
♦ PeaceableSchool
3 03/13/15
Process Curriculum
• An approach to conflict resolution education
characterized by devoting aspecific timeto teaching
thefoundation abilities, principles, and oneor moreof
theproblem solving processesof conflict resolution as
aseparatecourse, distinct curriculum, or daily lesson
plan.
• Thistypeof negotiation helpsdisputantsenvisionThistypeof negotiation helpsdisputantsenvision
scenariosand generateoptionsfor achieving resultsscenariosand generateoptionsfor achieving results
that satisfy both.that satisfy both.
4 03/13/15
MediationProgram
• A conflict resolution education
program in which selected
individuals (teachers and/or
students) are trained in the
principles and foundation
abilities of conflict resolution
and in the mediation process in
order to provide neutral third-
party facilitation to assist those
in conflict to reach aresolution.
5 03/13/15
PeaceableClassroom
Approach
♦ ThePeaceableClassroom approach integratesThePeaceableClassroom approach integrates
conflict resolution into thecurriculum and dailyconflict resolution into thecurriculum and daily
management of theclassroom.management of theclassroom.
♦ Teachersusethecooperativelearning andTeachersusethecooperativelearning and
academic controversy methods.academic controversy methods.
♦ Studentswork in small groupsto achievesharedStudentswork in small groupsto achieveshared
learning goals.learning goals.
6 03/13/15
PeaceableSchool
Approach
♦ Teacherslearn to mold thebehavior they teachTeacherslearn to mold thebehavior they teach
through direct instruction, and schoolsassumethrough direct instruction, and schoolsassume
thevaluesthey seek to nurture.thevaluesthey seek to nurture.
♦ Studentsand teachersmakedecisionstogetherStudentsand teachersmakedecisionstogether
about classroom normsat thebeginning of theabout classroom normsat thebeginning of the
school year and that teachersgiveearlyschool year and that teachersgiveearly
instruction in problem solving and decisioninstruction in problem solving and decision
making so theskillscan beused and reinforcedmaking so theskillscan beused and reinforced
throughout theyear.throughout theyear.
7 03/13/15
Conflicts inthe
Classroom
♦ Sitting place
♦ Conflict dueto favoritism by teacher
♦ Bullying
♦ Conflict of differencein abilities8 03/13/15
Conflicts inthe
Classroom
♦ Sharing of material
♦ Conflictsdueto corporal punishment
♦ Interferenceof others
9 03/13/15
Conflicts inthe
Classroom
• Differences of opinion
• Conflict of difference
in abilities
10 03/13/15
Strategies forConflict
Resolution
♦ Declareyour classroom isazoneof peaceand
establish rulesto achieveit.
♦ Expressfeelingsappropriately and encourage
studentsto do so.
♦ Encouragerespect for and acceptanceof
differences.
11 03/13/15
Strategies forConflict
Resolution
♦ Assessconflictsin school.
♦ Createpoliciesand rules.
♦ Build asafeenvironment  .
♦ EducateStudentsabout impactsof bullying on
ones personality.
♦ Employ more cooperativethan competitive
activities.
♦ Teach studentshow to resolveconflicts
peacefully and constructively.12 03/13/15
Strategies forConflict
Resolution
♦ Practicestudentsskillsof communication.
♦ Changing negativestatementsinto more
positiveones:
♦ Shut up !( pleasekeep quite)
♦ You areirritating ( I am bothered when……)
♦ You aretoo inquisitive( may I havesome
privatemoments…)
13 03/13/15
Strategies forConflict
Resolution
♦ Discussion
♦ Pair share
♦ visualization/imagination exercise
♦ Role-playing
♦ Simulation games
♦ Telling stories
14 03/13/15
Strategies forConflict
Resolution
♦ Problem solving
♦ Maintain regular positivecontactMaintain regular positivecontact
♦ Encouraging action
♦ Dialogues
♦ Casestudies
15 03/13/15
Strategies forConflict
Resolution
♦ Interview /Research
♦ Individual reflection writing about conflict
♦ Perspectivetaking (respect othersviewsand
develop empathy and tolerance)
♦ Bulletin board showing studentscaught being
polite
♦ Cultural AwarenessPrograms
16 03/13/15
Behavior/Language
• Casestudy: probeout thecauses
• Design fun full activities
• Guidanceand Counseling
• Arrangeactivitiesto overcomelanguage/learning
difficulties.
• Valuesystem: teach what isright and what is
wrong. Good/evil, justice/ injustice
17 03/13/15
18 03/13/15

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Conflict resolution within classroom

  • 2. Conflict Resolution ♦ Conflict resolution meansaprocessof resolving disputeor disagreement.  ♦ Theprocessof ending adisagreement between two or morepeoplein aconstructivemanner for all partiesinvolved. ♦ Conflict resolution isdesigned in Schools to providestudentswith aneutral, safe, environment wherethey can expresstheir point of view and discussissuesin amutually satisfactory manner.2 03/13/15
  • 3. Conflict Resolution Approaches ♦ Therearefour basic approachesto conflict resolution in education ♦ ProcessCurriculum ♦ Mediation Program: ♦ PeaceableClassroom ♦ PeaceableSchool 3 03/13/15
  • 4. Process Curriculum • An approach to conflict resolution education characterized by devoting aspecific timeto teaching thefoundation abilities, principles, and oneor moreof theproblem solving processesof conflict resolution as aseparatecourse, distinct curriculum, or daily lesson plan. • Thistypeof negotiation helpsdisputantsenvisionThistypeof negotiation helpsdisputantsenvision scenariosand generateoptionsfor achieving resultsscenariosand generateoptionsfor achieving results that satisfy both.that satisfy both. 4 03/13/15
  • 5. MediationProgram • A conflict resolution education program in which selected individuals (teachers and/or students) are trained in the principles and foundation abilities of conflict resolution and in the mediation process in order to provide neutral third- party facilitation to assist those in conflict to reach aresolution. 5 03/13/15
  • 6. PeaceableClassroom Approach ♦ ThePeaceableClassroom approach integratesThePeaceableClassroom approach integrates conflict resolution into thecurriculum and dailyconflict resolution into thecurriculum and daily management of theclassroom.management of theclassroom. ♦ Teachersusethecooperativelearning andTeachersusethecooperativelearning and academic controversy methods.academic controversy methods. ♦ Studentswork in small groupsto achievesharedStudentswork in small groupsto achieveshared learning goals.learning goals. 6 03/13/15
  • 7. PeaceableSchool Approach ♦ Teacherslearn to mold thebehavior they teachTeacherslearn to mold thebehavior they teach through direct instruction, and schoolsassumethrough direct instruction, and schoolsassume thevaluesthey seek to nurture.thevaluesthey seek to nurture. ♦ Studentsand teachersmakedecisionstogetherStudentsand teachersmakedecisionstogether about classroom normsat thebeginning of theabout classroom normsat thebeginning of the school year and that teachersgiveearlyschool year and that teachersgiveearly instruction in problem solving and decisioninstruction in problem solving and decision making so theskillscan beused and reinforcedmaking so theskillscan beused and reinforced throughout theyear.throughout theyear. 7 03/13/15
  • 8. Conflicts inthe Classroom ♦ Sitting place ♦ Conflict dueto favoritism by teacher ♦ Bullying ♦ Conflict of differencein abilities8 03/13/15
  • 9. Conflicts inthe Classroom ♦ Sharing of material ♦ Conflictsdueto corporal punishment ♦ Interferenceof others 9 03/13/15
  • 10. Conflicts inthe Classroom • Differences of opinion • Conflict of difference in abilities 10 03/13/15
  • 11. Strategies forConflict Resolution ♦ Declareyour classroom isazoneof peaceand establish rulesto achieveit. ♦ Expressfeelingsappropriately and encourage studentsto do so. ♦ Encouragerespect for and acceptanceof differences. 11 03/13/15
  • 12. Strategies forConflict Resolution ♦ Assessconflictsin school. ♦ Createpoliciesand rules. ♦ Build asafeenvironment  . ♦ EducateStudentsabout impactsof bullying on ones personality. ♦ Employ more cooperativethan competitive activities. ♦ Teach studentshow to resolveconflicts peacefully and constructively.12 03/13/15
  • 13. Strategies forConflict Resolution ♦ Practicestudentsskillsof communication. ♦ Changing negativestatementsinto more positiveones: ♦ Shut up !( pleasekeep quite) ♦ You areirritating ( I am bothered when……) ♦ You aretoo inquisitive( may I havesome privatemoments…) 13 03/13/15
  • 14. Strategies forConflict Resolution ♦ Discussion ♦ Pair share ♦ visualization/imagination exercise ♦ Role-playing ♦ Simulation games ♦ Telling stories 14 03/13/15
  • 15. Strategies forConflict Resolution ♦ Problem solving ♦ Maintain regular positivecontactMaintain regular positivecontact ♦ Encouraging action ♦ Dialogues ♦ Casestudies 15 03/13/15
  • 16. Strategies forConflict Resolution ♦ Interview /Research ♦ Individual reflection writing about conflict ♦ Perspectivetaking (respect othersviewsand develop empathy and tolerance) ♦ Bulletin board showing studentscaught being polite ♦ Cultural AwarenessPrograms 16 03/13/15
  • 17. Behavior/Language • Casestudy: probeout thecauses • Design fun full activities • Guidanceand Counseling • Arrangeactivitiesto overcomelanguage/learning difficulties. • Valuesystem: teach what isright and what is wrong. Good/evil, justice/ injustice 17 03/13/15