Demystifyingthe Behaviourof Others

Demystifying the behaviour of others

Dr Robina Chatham

Making a
difference

Making a
Interpretation of behaviour difference

We tend to interpret the behaviour of
others through our own value systems
For example:
• John is not mean he’s thrifty
• John is not brave he’s foolhardy
• John is not open he s naïve
he’s
• John is not committed he is obsessed
• John is not sensitive he is over emotional
• John is not imaginative he is unrealistic
• John is not sceptical he is cynical
• John is not astute he is cunning
• John is not persuasive he is manipulative

Our interpretation tells us more about
us than it does about John
To truly understand John’s behaviour
we need to interpret it through his value
system; not ours

© Robina Chatham Ltd

Making a
Archetype model difference

• Eight life stories – identity &
fulfilment
• What motivates & drives us – our
innermost values
• Helps us understand where
others are coming from – their
personal agendas
• Explains chemistry
• Increases our chances of
achieving win-win outcomes
hi i i i t


Making a
Archetypes we live by difference

MALE FEMALE

FATHER MOTHER

MEDIA
WARRIOR SAGE AMAZON
TRIX

ETERNAL BOY HETAIRA


Making a
Archetypes and “motor cars” difference

Volvo estate
People carrier
p

BMW Citrö
Citröen 2CV
Mercedes Push bike
Jaguar

Porsche
Ferrari
4 track
Large motor bike

Making a
Prime motivators difference

Motivation to take
responsibility for
others

Motivation Motivation
to achieve to learn and
and win understand

Motivation for
adventure and
freedom

Making a
As perceived by others difference

Noted for maturity
and taking responsibility
but…
Bossy and authoritarian

Attitudes towards
responsibility

Noted for independence
and playfulness
d l f l
but…
Untrustworthy and flighty

Making a
As perceived by others difference

Noted for drive Attitudes Noted for
and wisdom and
charisma but
but… towards intellect but
but…
Aggressive and ambition Unworldly and a
pushy wimp


Potential strengths and weaknesses Making a
difference

Strengths – natural leader, dependable, protective
Weaknesses – di
W k dictatorial, inflexible, anxious
i l i fl ibl i

Responsibility

Strengths – high achiever/producer, Strengths – wise, patient, modest
independent, dynamic
Weaknesses – unworldly, lack of
Weaknesses – impatient, insensitive, common sense, self sacrificing
“cut throat”
Winning & succeeding Learning & understanding

Freedom & adventure
Strengths – seizes any and all opportunities, exciting, fun
Weaknesses – lack stability, fickle, tendency to abdicate

Needs Making a
difference

Father/Mother
Responsibility Responsibility
Challenge Stability
To be in control To learn/acquire
new knowledge

Warrior/Amazon Sage/Mediatrix

Adventure
Adventure
Freedom
Challenge
New interests
Excitement

Eternal Boy/Hetaira


Dislikes and frustrations Making a
difference

Father/Mother
Stupidity Shallowness
Uncertainty Aggressive behaviour
Incompetence Improper behaviour


Routine Routine
Wimps Mundane
Inactivity Taking responsibility

Eternal Boy/Hetaira


Dangers that might befall them Making a
difference

Father/Mother

Workaholic Unprepared to take a risk or
chance
Insufficient attention to
own needs/desires Not experiencing life to the
full
f ll
Not being able to relax
Lack of recognition


Cut off nose to spite face Not completing
Taking risks with anything
health/safety Misunderstood
Never being contented Become unsettled

Eternal Boy/Hetaira


How others may see you Making a
difference

Father/Mother
Sensible Serious
Hard working Studious
Confident Calm


Restless Fun & exciting
Work hard/play hard type Playful & immature
y
Unpredictable Lazy but lucky

Eternal Boy/Hetaira


Dealing with the archetypes – from an Eternal Making a
Boy/Sage perspective difference

Father/Mother
Toughen up, be more Be more serious &
serious & temper enthusiasm
demonstrate follow
through


Toughen up, stand my
ground & not get
p
persuaded into doing
g Be myself
things I am not
comfortable with

Eternal Boy/Hetaira


Archetypes and occupations Making a
difference

Father/Mother
CEO’s Social worker
Senior Managers Academic
Political leaders Councillor
Army major
y j Civil servants
Head teacher Primary teacher
Charity work & golf Cooking & reading


Sports people Nature guides
Sales people Photographer
Entrepreneurs
p Professional student
Traders – futures & Archaeologist
options Artist
Extreme sports & Travelling to new places
drinking Eternal Boy/Hetaira


Making a
Archetypes and dress difference

Smart – suit & tie
“Neat and tidy”
y
Sensible and practical – umbrella

Informal – cords, tweeds &
Designer labels
sandals or slippers
Formal or smart casual
“Hippy”
Hippy
Make an impact
Comfortable and relaxed

Brands & gadgets
Non conformist
Make a statement

Making a
CEO research difference

Father

25% 60%

Warrior Sage

15% 0%

Eternal boy

16 males and 4 females


Making a
Comparative data – length of time in post difference

Axis CEOs < 5 yrs CEOs >18 mths

Father/Sage
F th /S 60% 10%

Warrior/Father 25% 55%

Eternal Boy/Warrior 15% 30%

Sage/Eternal Boy 0% 5%


Making a
Two types of leader… difference

Type E (egocentric) Type H (humble)
Characteristics Characteristics
Large ego Humility - shy unpretentious
shy, unpretentious,
Personal drive & ambition awkward, eccentric
Strategy first, people second Fierce, even stoic, resolve towards
Likes to take the credit life
Cite bad luck or external People first, strategy second
factors when things go wrong Apportion credit to others or good
others,
Fail to set up for enduring luck
success Take responsibility for & admit their
mistakes
Routinely select superb successors

Consequences Consequences
Immediate positive shift in Transformation to a truly great
performance only to be company
followed by its subsequent A pioneering and foresighted attitude
decline/demise coupled with a good dose of shared
At best continued mediocrity values

Level 5 leadership, Jim Collins, HBR, Jan 2001


Making a
The Great Irony difference

The warrior archetype that often drives people to become Type
“E” leaders, stands at odds with the humility (
y (coming from the
g
Sage archetype) required to become a Type “H” leader

When you combine this irony with the fact that boards of
directors frequently operate under the false belief that a larger-
than-life, egocentric leader is required to make a company
great, you can see why Type “H” CEOs are in the minority


Making a
How does it help? difference

Team context

Making a
Characteristics of a true team difference

Small number of people
With complementary skills
Rotating leadership
Engaged in the production of a
collective work product
United i
U it d in a common purpose
Work with positive intentions
towards the collective good
Understand each other


Making a
Team values difference

What values do you believe should drive your team into the future?

Being with people you like Helping other people Personal growth
Budget control Helping society Power and authority
Challenging complex problems Honesty Public service
Change and variety Independence Quality of what I take part in
Competence
p Influencing others
g Recognition
g
Competition Innovation Reputation
Creativity Integrity Respect
Decisiveness Intellectual status Responsibility and accountability
Effectiveness Job tranquillity Search for truth
Efficiency Knowledge Security
Ethical practice Leadership Stability
Excellence Love of country Status
Excitement Loyalty Team work
Fame Meaningful work Telling the truth
Fast-paced work Membership of the Community Tolerance
Flexibility Money to spend Trust
Freedom Order Wisdom
Friendship Personal challenge Work under pressure
Fun Personal development


Making a
Process difference

Step 1
Everyone works through the list of values on their own and selects the ten values they feel
should drive the team into the future

Step 2
Each group consolidates all their individual views and select the most popular five values

Step 3
Each group lists their top five values on a flip chart and adds a one line justification for its
choice to each value

Step 4
Everyone now considers all the selected values along with their justifications and casts their
vote alongside their top three. The top scoring three to five values are then selected


Team values and their relationship to the Making a
archetypes difference

Responsibility & Stability
R ibilit St bilit
Father/Mother
helping other people
love of country
responsibility & accountability public service
order tolerance
effectiveness ethical practice
thi l ti
leadership telling the truth
budget control
competence security being with people you like
influencing others integrity
membership of the community
efficiency decisiveness loyalty
power & authority stability team work
respect
status helping
h l i societyi t
quality of what I take part in personal development
meaningful work job tranquillity
reputation excellence
knowledge
competition money to spend

Growth & Profit personal growth Learning & Understanding
g g
Warrior/Amazon recognition wisdom Sage/Media trix
intellectual status
personal challenge search for truth
creativity
challenging complex problems
fame

work under pressure friendship
freedom
innovation
fast paced work
excitement
change & variety
independence
flexibility

fun
Innovation & Risk
© Robina Chatham Ltd Eternal boy/Hetaira

Making a
Thank – you and any questions? difference

Dr Robina Chatham
robina@chatham.uk.com
+44 (0)1234 765103

Demystifyingthe Behaviourof Others

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