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THE ROLE OF

STRATEGY
WHERE ARE WE GOING AND HOW DO WE
GET THERE?
WHAT WE’LL COVER
Understanding Strategy

Strategy, Truth and Ethics
The Strategic Process
Strategic Thinking Style
Our Holistic Process (Discussion)
WHAT’S YOUR
UNDERSTANDING?
SOME WAYS TO
CONSIDER STRATEGY
Strategy is the internal response of an organization to the demands
of the external environment from a general point of view.
It’s creating a truth based map of the outside world and where
you’re going within it.
It’s an informed logic for making one set of choices rather than
another.
It’s a container for decisions and ideas.
It’s a start point for creativity
STRATEGY VS TACTICS

If one thinks of strategy as a block of marble, then tactics are the
chisel with which a master operates, in creating works of (chess) art.
- Tigran Petrosian, Chess Grandmaster, 1963-69
STRATEGY, TRUTH & ETHICS
OLD SCHOOL, MANIPULATION
NEW SCHOOL, RESONANCE
RESONANCE & CONNECTION
HARNESS TRUTH
THE POWER OF TRUTH
Steel holds that consumers are the
be-all end-all of all advertisers’ efforts
and advertising in itself is the means
to get to them.
The consumer is the core, the heart,
the very substance of advertising.

He laments the fact that many times,
due to the inability of clients and
agencies to strike a balance between
creativity and commercialism, the
consumer aspect is ignored and this
proves unhealthy for the campaign.
BUT WHAT IS TRUTH?
UNIVERSAL TRUTH
= MYTHS, ARCHETYPES
Dreams, passions, values and
beliefs swirl around in our collective
unconscious.

They are an essential part of
storytelling (myth) and are tapped by
advertising

Something we can all relate to and
can all agree are true
UNIVERSAL TRUTH
= MYTHS, ARCHETYPES
Myths:
Shared human stories, collective truths
Myth transcend cultures, races, religions

Archetypes:

The true characters in the myth
Shared human characters and roles
A source of common human identification
E.G: the Hero, the Magician, the Ruler, the
Explorer, the Outlaw, the Mother, the
Father, the Fool, the Wise Man
GLOBAL RESONANCE
A MODERN LEDGEND
THE EXPLORER
ARCHETYPE
THE OUTLAW
ARCHETYPE
THE WARRIOR (US COWBOY)
ARCHETYPE
CONSCIOUS HUMAN TRUTH
= INSIGHTS
An “insight” for advertisers is a truth hiding in plain
(conscious) sight.
“All truths are easy to understand once they are discovered.
The point is to discover them” (Galileo)

Great advertising makes these discoveries; it finds these
insights.

And a lot of intuitive people in the business dig deep into our
culture, attitudes and product benefits to uncover insights.
A FOOD THAT MAKES YOU
STRONG AND POWERFUL
AN ENERGY DRINK THAT HELPS
YOU IN THAT CRITICAL MOMENT
A RUNNING SHOE THAT
ENCOURAGES YOU TO GET OUT
AND RUN
TRUTH, LIES AND
ADVERTISING
In spite of universal and human truths, the advertising industry
often seems underhand. Why?
Because some in the business choose to lie, twist or pervert
truth to satisfy a perceived “higher goal” e.g. the bottom line, a
quick sale, a flash of attention.
Breaches of truth are bad for the society, advertising industry,
business and consumers.

And are very risky in this more social era of transparency and
empathy
BERNSTEIN’S
PERVERSION OF TRUTH
WEB 2.O SOCIETY
ARE NOT NAÏVE
Truth resonates, connects and develops relationships

Lies stink, alienates and creates interpersonal disconnect

Good strategy, is a wise strategy that observes the wider impact
It builds long term relationships for mutual benefit

Bad strategy, may seem clever but be inherently foolish

It may achieve a short term tactical goal,
but bears a huge risk of backlash
THE STRATEGIC PROCESS
THE STRATEGIC FLOW
1.

Get informed through data and research

1.

Find the human truth or need (insight)

2.

Build a truth-based map that unites business objectives with
human insight (planning)

3.

Use the plan to inform the creative/development process,
ensuring it meets both business objectives and addresses
the overarching human insight

4.

Leverage live data to tweak and optimize tactics in real time
CLEAR THINKING
SMART STRATEGY
Specific

Measurable
Attainable
Relevant
Timebound
THINKING
STRATEGICALLY
Strategy is a process of asking questions, finding answers and selecting the
information most relevant to the overall goal

Where are we now?
What is our business context & current goal?
What is our surrounding socio-cultural landscape?

Who are we serving?
What does their world look like?

What is our people focused purpose?
What problem can we solve?
What need can we fill?

How do we get there?
What tactics should we employ?

How do we measure success?
STRATEGIC
FUNNELING

Social/Cultural Trends
Brand Vision/Mission
Business Goals

Insight
Strategic Plan
Creative & Technical Visions
Tracking & Optimization
STRATEGY & THINKING STYLE
STRATEGY
AND MINDSET

Let’s discuss:

What processing
modes do you pay
most attention to in
your daily roles?
STRATEGY UNITES
THINKING STYLES
THE BRIDGE
OF INSIGHT
Strategic Goals Inform everything
Reductive
Thinking

Information
Editing

Expansive
Thinking

Idea Selection
REDUCTIVE VERSUS
EXPANSIVE THINKING
It’s important to know what type of thinking to use, depending
what process you are in.
Let’s discuss:
• What type of thinking is brainstorming?

• What type of thinking is concept selection?
• What type of thinking is campaign optimization?
OUR HOLISTIC PROCESS
DEVELOPMENT FOR
DIGITAL
1. Find the human truth

2. Build a strategic plan
3. Creatively imagine
4. Technically Manifest
5. Optimize
DISCUSSION
How can we best integrate the strategic, creative and
technical processes?

Example: Big Spaceship, New York

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Communications Strategy for the Social World

  • 1. THE ROLE OF STRATEGY WHERE ARE WE GOING AND HOW DO WE GET THERE?
  • 2. WHAT WE’LL COVER Understanding Strategy Strategy, Truth and Ethics The Strategic Process Strategic Thinking Style Our Holistic Process (Discussion)
  • 4. SOME WAYS TO CONSIDER STRATEGY Strategy is the internal response of an organization to the demands of the external environment from a general point of view. It’s creating a truth based map of the outside world and where you’re going within it. It’s an informed logic for making one set of choices rather than another. It’s a container for decisions and ideas. It’s a start point for creativity
  • 5. STRATEGY VS TACTICS If one thinks of strategy as a block of marble, then tactics are the chisel with which a master operates, in creating works of (chess) art. - Tigran Petrosian, Chess Grandmaster, 1963-69
  • 10. THE POWER OF TRUTH Steel holds that consumers are the be-all end-all of all advertisers’ efforts and advertising in itself is the means to get to them. The consumer is the core, the heart, the very substance of advertising. He laments the fact that many times, due to the inability of clients and agencies to strike a balance between creativity and commercialism, the consumer aspect is ignored and this proves unhealthy for the campaign.
  • 11. BUT WHAT IS TRUTH?
  • 12. UNIVERSAL TRUTH = MYTHS, ARCHETYPES Dreams, passions, values and beliefs swirl around in our collective unconscious. They are an essential part of storytelling (myth) and are tapped by advertising Something we can all relate to and can all agree are true
  • 13.
  • 14. UNIVERSAL TRUTH = MYTHS, ARCHETYPES Myths: Shared human stories, collective truths Myth transcend cultures, races, religions Archetypes: The true characters in the myth Shared human characters and roles A source of common human identification E.G: the Hero, the Magician, the Ruler, the Explorer, the Outlaw, the Mother, the Father, the Fool, the Wise Man
  • 18. THE WARRIOR (US COWBOY) ARCHETYPE
  • 19. CONSCIOUS HUMAN TRUTH = INSIGHTS An “insight” for advertisers is a truth hiding in plain (conscious) sight. “All truths are easy to understand once they are discovered. The point is to discover them” (Galileo) Great advertising makes these discoveries; it finds these insights. And a lot of intuitive people in the business dig deep into our culture, attitudes and product benefits to uncover insights.
  • 20. A FOOD THAT MAKES YOU STRONG AND POWERFUL
  • 21. AN ENERGY DRINK THAT HELPS YOU IN THAT CRITICAL MOMENT
  • 22. A RUNNING SHOE THAT ENCOURAGES YOU TO GET OUT AND RUN
  • 23. TRUTH, LIES AND ADVERTISING In spite of universal and human truths, the advertising industry often seems underhand. Why? Because some in the business choose to lie, twist or pervert truth to satisfy a perceived “higher goal” e.g. the bottom line, a quick sale, a flash of attention. Breaches of truth are bad for the society, advertising industry, business and consumers. And are very risky in this more social era of transparency and empathy
  • 25. WEB 2.O SOCIETY ARE NOT NAÏVE Truth resonates, connects and develops relationships Lies stink, alienates and creates interpersonal disconnect Good strategy, is a wise strategy that observes the wider impact It builds long term relationships for mutual benefit Bad strategy, may seem clever but be inherently foolish It may achieve a short term tactical goal, but bears a huge risk of backlash
  • 27. THE STRATEGIC FLOW 1. Get informed through data and research 1. Find the human truth or need (insight) 2. Build a truth-based map that unites business objectives with human insight (planning) 3. Use the plan to inform the creative/development process, ensuring it meets both business objectives and addresses the overarching human insight 4. Leverage live data to tweak and optimize tactics in real time
  • 29. THINKING STRATEGICALLY Strategy is a process of asking questions, finding answers and selecting the information most relevant to the overall goal Where are we now? What is our business context & current goal? What is our surrounding socio-cultural landscape? Who are we serving? What does their world look like? What is our people focused purpose? What problem can we solve? What need can we fill? How do we get there? What tactics should we employ? How do we measure success?
  • 30. STRATEGIC FUNNELING Social/Cultural Trends Brand Vision/Mission Business Goals Insight Strategic Plan Creative & Technical Visions Tracking & Optimization
  • 32. STRATEGY AND MINDSET Let’s discuss: What processing modes do you pay most attention to in your daily roles?
  • 34. THE BRIDGE OF INSIGHT Strategic Goals Inform everything Reductive Thinking Information Editing Expansive Thinking Idea Selection
  • 35. REDUCTIVE VERSUS EXPANSIVE THINKING It’s important to know what type of thinking to use, depending what process you are in. Let’s discuss: • What type of thinking is brainstorming? • What type of thinking is concept selection? • What type of thinking is campaign optimization?
  • 37. DEVELOPMENT FOR DIGITAL 1. Find the human truth 2. Build a strategic plan 3. Creatively imagine 4. Technically Manifest 5. Optimize
  • 38. DISCUSSION How can we best integrate the strategic, creative and technical processes? Example: Big Spaceship, New York

Editor's Notes

  1. Tactics are the face of strategyThey must be in coherance with the overall strategy
  2. Dove real beauty campaign
  3. http://www.startribune.com/business/135761943.html
  4. Specific – goals should be unabmbiguousMeasurable – goals should be able to be trackedAttainable – goals should be realisticRelevant – goals should matter to your businessTimebound – goals should have deadlines
  5. Landscapes - social, cultural, technical etc
  6. It’s helpful to understand your default mindset and alternative mindsets that can be leveraged when entering a process whether it’s strategy or creativity.
  7. http://www.andyeklund.com/creativity-versus-strategy/
  8. http://www.digitaltonto.com/2012/the-difference-between-strategy-and-innovation/Brainstorming = creation = divergent thinking.i.e. not the place for critical thinking or playing “devil’s advocate”Concept selection = deduction = convergent thinkingi.e. not the time for coming up with other ideas