7 tips to better manage client expectations

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1 like•314 views

Anthony Montalbano

This was a presentation I gave at WordCamp Detroit 2019 on May 18th, 2019.

Business

May 18th, 2019
Managing Client
Expectations

MANAGE /ˈmanij/
EXPECTATION /ˌekspekˈtāSH(ə)n/

CollaborationOrganization Communication
Managing Expectations is

The single biggest problem in
communication is the illusion
that it has taken place.
“

What you think
they want
What the
client wants

WITH
Work with your
clients, not for them.

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