UX + BA: Working Together In Harmony [updated]
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The document discusses collaboration between UX designers and business analysts (BAs). It notes that both roles are important throughout the product lifecycle and that their responsibilities often overlap. Effective collaboration requires trust between team members, with clear communication and shared ownership of goals. While individuals have different strengths, working together allows both sides to learn from each other and create better solutions. Challenging relationships can be improved through mutual understanding rather than conflict. When teams function well as a cohesive unit, they have the power to achieve great things.
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UX + BA: Working Together In Harmony [updated]
- 1. Jacklyn Burgan @playfulpixel @LadiesThatUXATL UX + BA Working Together In Harmony. 1
- 4. 4 Roles & Responsibilities UX DESIGNER BUSINESS ANALYST BUSINESS REQUIREMENTS BUSINESS, STAKEHOLDERS LIAISON PRODUCT & PROJECT MANAGER PRODUCT ROAD MAP DATA MODELS PROCESS FLOWS USER ACCEPTANCE TESTING BUILD VS BUY, COST, GAP ANALYSIS TECHNICAL SPECIFICATIONS BUSINESS PLAN PRIORITIZATION OF FEATURES IDENTIFY PROJECT MILESTONES USE CASES & SCENARIOS FIELD RESEARCH STAKEHOLDER INTERVIEWS PERSONAS USABILITY COMMUNICATION TO STAKEHOLDERS FEATURE WRITING PROTOTYPES BRAINSTORM FACILITATION USER REQUIREMENTS INTERACTION DESIGN FEATURE PRIORITIZATION / MVP WIREFRAMES PROCESS FLOWS
- 5. 5 Every successful team is built on a foundation of trust.
- 6. 6Defined Roles Vulnerabilities ? Team Charter Check Your Ego Team Building CommitmentsBring Goodies No Means No
- 7. 7 UX + BA Collaboration UX DESIGNER BUSINESS ANALYST BUSINESS BUSINESS REQUIREMENTS ROLES GOALS UX DESIGNER BUSINESS ANALYST VET BASIC IDEA: BUILD VS. BUY DEFINE A PROJECT STRATEGY UX DESIGNER
- 8. UX DESIGNER STAKEHOLDER RESEARCH USER RESEARCH WORKFLOWS & PROCESSES 8 UX + BA Collaboration BUSINESS ANALYST PROJECT SCOPING USE CASES USER SCENARIOS UX DESIGNER BUSINESS ANALYST
- 9. UX DESIGNER MVP / PROTOTYPE PLANNING 9 UX + BA Collaboration BUSINESS ANALYST PRIORITIZING FEATURES CONSENSUS ON BASIC FEATURES FEATURE MAP UX DESIGNER BUSINESS ANALYST ITERATION PLANNING RELEASE PLANNING
- 10. UX DESIGNER VALIDATING ASSUMPTIONS WITH PROTOTYPE AND OTHER ARTIFACTS 10 UX + BA Collaboration BUSINESS ANALYST UX DESIGNER BUSINESS ANALYST BEGIN CREATING USER STORIES FOR FEATURES BUSINESS ANALYST
- 11. UX DESIGNER 11 UX + BA Collaboration BUSINESS ANALYST X-FUNCTIONAL REQUIREMENTS SYSTEM INTEGRATION BUSINESS CONSTRAINTS REGULATIONS BRANDING ASSETS STYLE GUIDE INTERACTIONS VALUE STATEMENT WIREFRAMES INTERACTION DESIGN NARRATIVE ACCEPTANCE CRITERIA DEPENDENCIES
- 12. UX DESIGNER USER TESTING 12 UX + BA Collaboration BUSINESS ANALYST RELEASE TO PRODUCTION UAT DEVELOPMENT & QA
- 14. 14 Dealing with Difficult People Look inward.01 Don’t poison the well.02 Get some emotional distance. 03 Get to know them.04 Keep a record.05 Is it time to look elsewhere? 06
- 15. Conway’s Law Conway Melvin 15 Conway’s Law states that any piece of software reflects the organizational structure that produced it. UX DESIGNER UX DESIGNER
- 17. 17 “Successful design projects require effective collaboration and healthy conflict.” — Dan M. Brown
- 18. 4 Virtues of Collaboration 18 Clear articulation of ideas, plans, intentions, critiques, and other communication Clarity01 Well-defined responsibilities and shared sense of ownership Accountability02 Respectful of each other’s contributions and how their work affects others Awareness03 Directness and honesty Openness04 Seriously, if you remember one thing from this talk, remember this.
- 19. BAs are the voice of the business and UXers bring multiple perspectives together to form a cohesive view; to be successful both should be involved in all stages of the product’s lifecycle. 19
- 20. Yes, the roles are very similar, and often overlap, but this provides learning opportunities on both sides, so that the team can be more effective and efficient. 20
- 21. You can't do shit without trust. Don't be afraid to try different ways to engage with your teammates. 21
- 22. Sometimes people are bastards and you can't change that, but you can learn to work with them by spending time together and getting to know them. 22
- 23. 23 “A person can accomplish anything when they realize they’re a part of something bigger. A team of people that share that conviction can change the world. 23 — Agent Phil Coulson
- 24. Y’all. Thanks,