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Building it Right From Day One
Start-up is Like Rafting
You Need Everyone Firing on All Cylinders
Every Turn Presents New Challenges
Everyone Must Have Solution Mindset
- One Lucky Idea
- Market Timing
- Infusion of Capital
Outsider’s Perspective on Start-up Success
Reality…
Execution of Thousands of Little Ideas
Every Idea Pushes the Product inch Closer to Success
Successful Products are Collection of Ideas
which When Executed Together Create Compelling Value for Customers
Company Culture
You’ll get one – whether you want it or not
Didn’t Like the Culture
I Got the First Time
I was Determined to
Do it Right Next Time
Result = $1.2Billon
Tony Hseih
Every New Hire Influence’s Culture
10th Employee = 10% of Workforce
Hire for the Right Mindset
Build a Culture of Idea Hunters
Infuse Innovation in the DNA
From the Beginning
Approaches to Internal Innovation
Hackathons
Best When the Problems and Outcomes are Known
Dabble Time
Best When Employees are Entrepreneurial and You
can Afford Experimentation Time
Kaizen
Best When Every Enhancement Matters and Tight on
Resources (a.k.a. Start-Up)
(Continuous Improvement)
No Idea is too Small
Everything can be Improved
Innovation is Everyone’s Job
Relentless Focus on Value Creation
Kaizen (Continuous Improvement)
Employees are the Best Source of Ideas
Your Next Billion $$$ Feature
You Never Know Which Employee Idea…
“Let the Thousand Flowers Bloom”
– Eric Schmidt (Google)
Teach Employees to Spot, Nurture, and Develop Ideas
Employees Often Have Ideas, but
Don’t Know How to Channel Them
A Well Designed
Innovation Program
Encourages More Ideas
Ideas are Contagious
M.A.S.T.E.R. Innovation Program
6-Step M.A.S.T.E.R. Innovation Program
1. Mobilize Toward a Mission
2. Amass Ideas in a Central Repository
3. Support and Educate Employees
4. Triage Ideas for Validity
5. Execute Valid Ideas
6. Recognize Employees for their Contributions
Step 1 – Mobilize Toward a Mission
• What is the Mission & Vision of the Program?
• What Kind of Ideas You Are Looking for?
• Which Business Aspects/Challenges to Focus?
• How to Evaluate an Idea?
• Who can Participate?
Step 2 – Amass Ideas
Easily Accessible System to Capture Ideas
Step 3 – Support Employees
Time to Experiment
Seed Capital to Test Ideas
Ongoing Encouragement
Sep 4 – Triage and Refine Ideas
•Idea Screening Team
Validate and Refine
•Executive TeamPrioritize
•Implementation TeamImplement
Build Teams to Triage Ideas and Encourage Participation
Step 5 – Execute Ideas
Develop Plans and Allocate Resources to Implement Ideas
Step 6 – Recognize Employees
Props
Wall of Fame
Gamification
Mix of intrinsic and extrinsic rewards… Emphasize intrinsic rewards
MASTER Bottom-up Innovation Program
Methodology for Bringing Out the Innovator in Employees
Engaged
Employees
Happier
Customers
Superior
Products
Operational
Efficiencies
Top Talent
Magnet
Results
Bottom Line Profits
Powered by Employee Ideas…
A Step-by-Step Guide for Creating
Bottom-up Innovation Program
Read The Bright Idea Box to Learn More…
Thank you!
Jag Randhawa
Author of THE BRIGHT IDEA BOX
@Jag_Randhawa
www.TheBrightIdeaBox.com
http://www.amazon.com/dp/B00HMTDQDK

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