Dr. Prem Jagyasi, a renowned medical tourism consultant offers in-depth insight into the growing business of medical tourism facilitator, the expected role, opportunities and challenges present, along with guidance on essential requirements for success.

1. The Role of Facilitator in Medical Tourism Dr Prem Jagyasi Chartered Marketing Consultant Chief Strategy Officer – MTA, USA Managing Director & CEO – ExHealth, UAE Chief Editor – HealthFirst Magazine, UAE www.DrPrem.com The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

2. Topic The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

3. Why Patients decide for Medical Tourism? The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

4. Medical Tourism Driver & Factors The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

5. How patients decide for medical tourism? The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

6. Common Challenges Related to Medical Tourism The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

7. What to do? How to Do? hmmm… Not to Do The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

8. Need of Support System The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

9. Need of Support System The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

10. Medical Tourism Facilitator is an agency with the team of professionals equipped offer a seamless combination of complicated arrangements within medical tourism. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

11. Facilitators The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

12. Medical tourism support system goes a lot beyond the obvious arrangements.It needs to meticulously deliver impeccable services. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

13. Why Patients Decide for Medical Tourism Facilitators The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

14. Facilitator – Wonder Wheel The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

15. Relationship Management by Facilitator The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

16. Facilitator knows how to get it done The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

17. Negotiates on your behalf The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

18. Assisting you The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

19. Representative The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

20. Continuum of Care The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

21. Facilitator – Wonder Wheel The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

22. How to identify a good Medical Tourism Facilitator? Lack of government emanated legal issues has ensured that the sector has become an easy “Quick Start”. As a result, robust tribes of new facilitators are cropping on the eighth continent – The Internet and are raising major concern for the growth of medical tourism industry. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

23. Medical Tourism Facilitator Identification The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

24. International Accreditation The presence of International Accreditation for a medical facilitator helps them to be better prepared in the field of healthcare protocols- patient protocols, pre-operative and post-operative protocols, communication protocols and legal liabilities to protect organizations; in addition to receiving continuous education on latest trends in quality management practices. Accreditation, not only help to improve quality of service, it also creates confidence, trust and creates credibility for facilitator in the eye's of patients. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

25. How to Develop good Medical Tourism Facilitation business Practiceor International Patient Department Practice The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

26. Understanding of medical services Like any other industry consumer is the king and it is of utmost importance that the facilitator understands what travelers want and accordingly pitches to genuine providers. It is crucial to develop a sound patient-provider matrix. Since one can’t rely only on online information which tends to often mislead; facilitators therefore should act as reliable and sensitive consultants. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

27. Awareness and Arrangements Awareness of ethical medical procedures, medico-legal law and accreditation system of the provider play an important role. Pre-and postoperative arrangements are of utmost importance. Basic understanding of the medical subject so that they can confidently explain their offered services with all the technical details, thereby providing better medical/healthcare experience. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

28. Non Obvious Travel & Tourism Arrangements Such comprehension should not be limited only to obvious activities such as travel booking, accommodation arrangements, tourism exposure guidance, but should include understanding of environment, cultural, political, security, community factors of destination. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

29. Critical Components Development of customized benefits with special need arrangements, interpreter provision and preparation of unexpected services in case of unsuccessful medical treatment are some of the critical points. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

30. Concierge Services A key component of wholesome experience for travelers, it deals with destination management by third party providers. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

31. Insurance & Documentation If the medical traveler is traveling with the international insurance (or with approval from employers); he/she may not be aware about formalities required by providers and insurance companies. In such case, facilitator should pre-arrange all necessary documentation to avoid any unnecessary delay in the treatment. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

32. Expecting the un-expected. Medical services are not without complications; even after complete preparation, things might go wrong, as in many cases they do. In such cases a facilitators should have arrangements for un-expected events which may include amongst others – long stay treatment, additional expenses, death related arrangements, etc. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

33. Opt for Certification Accreditation, not only help to improve quality of service, it also creates confidence, trust and creates credibility for facilitator in the eye's of patients. Placing the right processes and procedures in position can reduce the likelihood of errors and troubles happening with foreign patients, and it certainly increases the chances of positive outcomes. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

34. Role of Facilitator in Medical Tourism Industry Every accredited facilitator is gain for Medical Tourism Industry, and should be truly recognized as intrinsic to its growth. The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

35. Topic The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)

36. The Role of Facilitator in Medical Tourism Dr Prem Jagyasi Chartered Marketing Consultant Chief Strategy Officer – MTA, USA Managing Director & CEO – ExHealth, UAE Chief Editor – HealthFirst Magazine, UAE www.DrPrem.com The Role of Medical Tourism Facilitator in Medical Tourism – Dr Prem Jagyasi (Confidential Material / l Presentation)