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4 Skills That Set
Millennial
Entrepreneurs Apart
A guide by Chip Heath & Dan Heath
If a millennial doesn’t understand the purpose of a policy or process, they will ask
questions to gain insight and then challenge them if there is no purpose other
than that it’s always been done a certain way. This means millennials are also
more likely to continue to examine and adapt policies to better serve employees,
customers, and the business as a whole.
#1
‘It’s Always Been Done
This Way’ Will Be a Thing
of the Past
Companies under the leadership of
millennials are more likely to invest
money into technology and devices
that will enhance their employees’
day-to-day tasks, increase outreach
for their brand, and improve the
customer experience.
#2
Technology adoption
will increase
Millennials experienced first-hand how little this
employee-leadership relationship actually works. Instead, it
just results in feelings of animosity. Millennials in leadership
roles take a different approach, where they see their
relationship on more of an equal playing field.
Tip #3
‘Boss’ Will Be an
Outdated Term
Millennials have always wanted more
flexibility, and as they get into leadership
roles, it’s something that will finally be more
commonplace at companies. Whether that’s
granting employees more support for mental
health breaks or creating a remote work
environment.
Tip #4
Flexibility Is Key.
Story for illustration purposes only

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4 Skills That Set Millennial Entrepreneurs Apart

  • 1. 4 Skills That Set Millennial Entrepreneurs Apart A guide by Chip Heath & Dan Heath
  • 2. If a millennial doesn’t understand the purpose of a policy or process, they will ask questions to gain insight and then challenge them if there is no purpose other than that it’s always been done a certain way. This means millennials are also more likely to continue to examine and adapt policies to better serve employees, customers, and the business as a whole. #1 ‘It’s Always Been Done This Way’ Will Be a Thing of the Past
  • 3. Companies under the leadership of millennials are more likely to invest money into technology and devices that will enhance their employees’ day-to-day tasks, increase outreach for their brand, and improve the customer experience. #2 Technology adoption will increase
  • 4. Millennials experienced first-hand how little this employee-leadership relationship actually works. Instead, it just results in feelings of animosity. Millennials in leadership roles take a different approach, where they see their relationship on more of an equal playing field. Tip #3 ‘Boss’ Will Be an Outdated Term
  • 5. Millennials have always wanted more flexibility, and as they get into leadership roles, it’s something that will finally be more commonplace at companies. Whether that’s granting employees more support for mental health breaks or creating a remote work environment. Tip #4 Flexibility Is Key. Story for illustration purposes only