Today we’re going to take a closer look at motivating “millennials”, i.e. those born between 1980 and 2001, who are now starting to become a material part of our workforces. This generation of people are often referred to (somewhat critically I must add) as the “Trophy Generation”, so we’re going to look at the origins of that term and what it means for those of us managing sales teams.
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"The Trophy Generation": Managing salespeople when everyone wants to win
1. “The Trophy Generation”: Managing sales teams
when everyone wants to be a winner
James Pember – CEO and co-founder
2. What is “The Trophy Generation”?
• Born between 1980
and 2001, often
referred to as
Millennials.
• “Nice try, way to go,
you’ll get it next time”
style of parental
encouragement.
• “Participation Trophies”
for showing up.
4. On the other hand..
• One could argue that
constant positive
reinforcement and
encouragement has led to
a generation that is:
• Risk-taking
• Free-thinking
• Ambitious
• Confident
5. Why does “The Trophy
Generation” impact me and
my sales management
initiatives?
6. Millennials are
taking over the
workforce
25%
38%
32%
5%
Workforce 2014
Millennials Boomers Gen X Vets
50%
32%
17%
1%
Workforce 2016
Millennials Boomers Gen X Vets
7. When it comes to motivation, what
worked before won’t work now
• This new breed of sales rep
requires a completely
different mindset when it
comes to motivating and
managing their performance.
8. What motivates these Millennials then?
Below are the 3 motivators that sales leaders need to tap
into in order to get epic sales success out of their younger
colleagues
1. Praise and Recognition
2. Constant (and I mean constant) and Continuous Feedback
3. Milestones, Achievements and Incremental Progress
9. Praise and Recognition
• "The millennials were
raised with so much
affirmation and positive
reinforcement that they
come into the workplace
needy for more” - Subha
Barry - Merrill Lynch
If you want to motivate
your millennial sales staff
into increased
performance - don’t be
scared to push the praise
button a little more often.
10. Constant and Continuous Feedback
• Millennials crave
constant
feedback.
• Annual
performance
reviews don’t
work.
• Review progress
as often as
possible.
Action
DataFeedback
Calibrate
11. Milestones, Achievements and Progress
• Another hangover effect
from years of playing
video games is the desire
to pass milestones, tick off
achievements and make
incremental progress.
• This is particularly
relevant for sales. Make
sure you break down big
ambitious goals into more
easily digestible
milestones.
• Make sure you track and
report activity levels too,
because we all know -
activity levels are the
engine room for
successful salespeople.
Calls and
Meetings
Opportunities
Deals
12. Summary
• The new breed of salespeople are different, and this difference
must be accepted in order to drive high performing sales
organizations in 2016.
• Remember, what worked before won’t necessarily work now.
• If you’re sales culture isn’t built upon continuous feedback,
recognition and praise and incremental progress - you risk
being left behind.
13. Drive sales
performance with
Sparta
• Sparta is a sales
performance software
platform, that makes
it easy to drive
competitions,
coaching and goal-
setting.
• Track, measure and
improve.
• Perfect for millennial
sales teams.
• Learn more at
www.spartasales.com