SlideShare a Scribd company logo
1 of 40
How to deliver the

workplace of the future
James Robertson
Presented by @james_steptwo at #Intranets2015
Organisations are undergoing

enormous change
Presented by @james_steptwo at #Intranets2015
Great outcomes won’t
happen by chance
Presented by @james_steptwo at #Intranets2015
We can play an important role
in delivering the new workplace
The digital workplace
Presented by @james_steptwo at #Intranets2015
The digital workplace consists of the
holistic set of tools, platforms and
environments for work, delivered in a
coherent, usable and productive way.
Presented by @james_steptwo at #Intranets2015
The digital workplace consists of the
holistic set of tools, platforms and
environments for work, delivered in a
coherent, usable and productive
way.
Presented by @james_steptwo at #Intranets2015
The digital workplace is easy to
define … is the journey that we
should all be focusing on
Presented by @james_steptwo at #Intranets2015
Three streams of the DW
DesignTechnology Business
Playing a winning role
Presented by @james_steptwo at #Intranets2015
Pick your winning approach
Presented by @james_steptwo at #Intranets2015
DesignTechnology Business
Presented by @james_steptwo at #Intranets2015
Technology
Intranet+
Prophet
Day1
Presented by @james_steptwo at #Intranets2015
Technology
Fully exploit technology
Day 2
Coles
Presented by @james_steptwo at #Intranets2015
Technology
Agility & innovation
Presented by @james_steptwo at #Intranets2015
Technology
Agility & innovation
Next Sydney ILF session is here, June 2
Commonwealth

Bank
Presented by @james_steptwo at #Intranets2015
DesignTechnology Business
Presented by @james_steptwo at #Intranets2015
Business
Rewrite intranet strategy
“The intranet provides a
source of tools and
information that is accurate,
findable and relevant”
Presented by @james_steptwo at #Intranets2015
Business
Rewrite intranet strategy
“The intranet connects:
people with information,
people with tools and
people with people”
Presented by @james_steptwo at #Intranets2015
Business
Rewrite intranet strategy
“blah blah blah intranet blah
blah blah blah blah intranet
blah blah blah”
Presented by @james_steptwo at #Intranets2015
Business
Rewrite intranet strategy
Deliver internal comms
Foster staff engagement
Improve customer service
Mitigate business risks
…
Presented by @james_steptwo at #Intranets2015
Business
Understand the business
Presented by @james_steptwo at #Intranets2015
Business
Understand the business
Presented by @james_steptwo at #Intranets2015
Business
Understand the business
Presented by @james_steptwo at #Intranets2015
Business
Understand the business
RETRO RESEARCH

METHODS
Surveys
Focus groups
MODERN FIELD

RESEARCH
One-on-one interviews
Workplace observation
Contextual inquiry
Co-design
Presented by @james_steptwo at #Intranets2015
Business
Play a solutions role
Day 1
OgletreeDeakins
Presented by @james_steptwo at #Intranets2015
Business
Play a solutions role
Deloitte
Day 2
Presented by @james_steptwo at #Intranets2015
DesignTechnology Business
Presented by @james_steptwo at #Intranets2015
Design
Non-stop UX work
Presented by @james_steptwo at #Intranets2015
Design
Reimagine a key element
Telstra
Presented by @james_steptwo at #Intranets2015
Design
Design for the new workplace
What will you aim for?
Presented by @james_steptwo at #Intranets2015
Pick your winning approach
Presented by @james_steptwo at #Intranets2015
Intranet+
Rewrite intranet strategy
Non-stop UX work
Presented by @james_steptwo at #Intranets2015
Fully exploit technology
Understand the business
Reimagine a key element
Presented by @james_steptwo at #Intranets2015
Agility & innovation
Play a solutions role
Design for the

new workplace
Presented by @james_steptwo at #Intranets2015
There is no one activity or tool
which will change everything
Presented by @james_steptwo at #Intranets2015
It’s about many changes, some
big but many small
Presented by @james_steptwo at #Intranets2015
What are you going to do
differently to have an impact?
Presented by @james_steptwo at #Intranets2015
How are you going to accelerate
the shift to the future of work?

More Related Content

What's hot

Daring to be Digital webinar january 2014
Daring to be Digital webinar  january 2014Daring to be Digital webinar  january 2014
Daring to be Digital webinar january 2014
Precedent
 

What's hot (20)

Intranet & Digital Workplace Transformation
Intranet & Digital Workplace TransformationIntranet & Digital Workplace Transformation
Intranet & Digital Workplace Transformation
 
Les big data KU Leuven
Les big data KU LeuvenLes big data KU Leuven
Les big data KU Leuven
 
Digital Transformation - Plato Netwerk Voka
Digital Transformation - Plato Netwerk VokaDigital Transformation - Plato Netwerk Voka
Digital Transformation - Plato Netwerk Voka
 
The Chief Digital Officer (CDO) - The New Business Transformation Leader
The Chief Digital Officer (CDO) - The New Business Transformation LeaderThe Chief Digital Officer (CDO) - The New Business Transformation Leader
The Chief Digital Officer (CDO) - The New Business Transformation Leader
 
Daring to be Digital webinar january 2014
Daring to be Digital webinar  january 2014Daring to be Digital webinar  january 2014
Daring to be Digital webinar january 2014
 
Storm brain who we are
Storm brain   who we areStorm brain   who we are
Storm brain who we are
 
Digital transformation 101
Digital transformation 101Digital transformation 101
Digital transformation 101
 
What is Next in Corporate Innovation?
What is Next in Corporate Innovation?What is Next in Corporate Innovation?
What is Next in Corporate Innovation?
 
Digital Transformation: a model to master disruption
Digital Transformation: a model to master disruptionDigital Transformation: a model to master disruption
Digital Transformation: a model to master disruption
 
Using digital to transform service delivery. Digital transformation conferenc...
Using digital to transform service delivery. Digital transformation conferenc...Using digital to transform service delivery. Digital transformation conferenc...
Using digital to transform service delivery. Digital transformation conferenc...
 
Digital employee experience
Digital employee experienceDigital employee experience
Digital employee experience
 
The intranet and the digital transformation
The intranet and the digital transformationThe intranet and the digital transformation
The intranet and the digital transformation
 
How to Run a Hardware Startup
How to Run a Hardware StartupHow to Run a Hardware Startup
How to Run a Hardware Startup
 
Mero Technologies
Mero TechnologiesMero Technologies
Mero Technologies
 
Every Business is a software business
Every Business is a software businessEvery Business is a software business
Every Business is a software business
 
Preparing your business for digital transformation
Preparing your business for digital transformationPreparing your business for digital transformation
Preparing your business for digital transformation
 
InnoUpdate : me myself i
InnoUpdate : me myself iInnoUpdate : me myself i
InnoUpdate : me myself i
 
Adapt or Die: The Challenge of Digital Transformation | Sarah O'Keffe
Adapt or Die: The Challenge of Digital Transformation | Sarah O'KeffeAdapt or Die: The Challenge of Digital Transformation | Sarah O'Keffe
Adapt or Die: The Challenge of Digital Transformation | Sarah O'Keffe
 
Bringing Virtual Dynamics To Content Distribution
Bringing Virtual Dynamics To Content DistributionBringing Virtual Dynamics To Content Distribution
Bringing Virtual Dynamics To Content Distribution
 
Thought Leader Session Epicenter May 3rd 2016
Thought Leader Session Epicenter May 3rd 2016Thought Leader Session Epicenter May 3rd 2016
Thought Leader Session Epicenter May 3rd 2016
 

Viewers also liked

ISS 2020 Vision: New Ways of Working - the Workplace of the Future
ISS 2020 Vision: New Ways of Working - the Workplace of the FutureISS 2020 Vision: New Ways of Working - the Workplace of the Future
ISS 2020 Vision: New Ways of Working - the Workplace of the Future
js9229a
 
Mobile Learning - The Future Of Workplace Learning
Mobile Learning - The Future Of Workplace LearningMobile Learning - The Future Of Workplace Learning
Mobile Learning - The Future Of Workplace Learning
Upside Learning Solutions
 

Viewers also liked (20)

10 future workplace trends
10 future workplace trends10 future workplace trends
10 future workplace trends
 
The Future of The Workplace as Boomers Retire and Millennials Replace Them by...
The Future of The Workplace as Boomers Retire and Millennials Replace Them by...The Future of The Workplace as Boomers Retire and Millennials Replace Them by...
The Future of The Workplace as Boomers Retire and Millennials Replace Them by...
 
Future Workplace
Future WorkplaceFuture Workplace
Future Workplace
 
The dynamic new workplace
The dynamic new workplaceThe dynamic new workplace
The dynamic new workplace
 
HR & THE WORKPLACE OF THE FUTURE
HR & THE WORKPLACE OF THE FUTUREHR & THE WORKPLACE OF THE FUTURE
HR & THE WORKPLACE OF THE FUTURE
 
The Workplace of the Future: Where does your Personal Brand Fit?
The Workplace of the Future: Where does your Personal Brand Fit?The Workplace of the Future: Where does your Personal Brand Fit?
The Workplace of the Future: Where does your Personal Brand Fit?
 
Digital Workplace Trends 2012
Digital Workplace Trends 2012Digital Workplace Trends 2012
Digital Workplace Trends 2012
 
ISS 2020 Vision: New Ways of Working - the Workplace of the Future
ISS 2020 Vision: New Ways of Working - the Workplace of the FutureISS 2020 Vision: New Ways of Working - the Workplace of the Future
ISS 2020 Vision: New Ways of Working - the Workplace of the Future
 
Employee engagement-digital-workplace
Employee engagement-digital-workplaceEmployee engagement-digital-workplace
Employee engagement-digital-workplace
 
What will the future workplace look like?
What will the future workplace look like?What will the future workplace look like?
What will the future workplace look like?
 
Digital workplace pitch deck 2:2
Digital workplace pitch deck 2:2Digital workplace pitch deck 2:2
Digital workplace pitch deck 2:2
 
The Workplace in the Digital Age
The Workplace in the Digital AgeThe Workplace in the Digital Age
The Workplace in the Digital Age
 
How to become a better leader
How to become a better leaderHow to become a better leader
How to become a better leader
 
Digital Workplace Roadmap
Digital Workplace RoadmapDigital Workplace Roadmap
Digital Workplace Roadmap
 
The Digital Workplace - Building a more productive digital work environment s...
The Digital Workplace - Building a more productive digital work environment s...The Digital Workplace - Building a more productive digital work environment s...
The Digital Workplace - Building a more productive digital work environment s...
 
Future Trends in the Digital Workplace
Future Trends in the Digital WorkplaceFuture Trends in the Digital Workplace
Future Trends in the Digital Workplace
 
Mobile Learning - The Future Of Workplace Learning
Mobile Learning - The Future Of Workplace LearningMobile Learning - The Future Of Workplace Learning
Mobile Learning - The Future Of Workplace Learning
 
AI and The Future of the Workplace
AI and The Future of the WorkplaceAI and The Future of the Workplace
AI and The Future of the Workplace
 
Digital workplace pitch deck 1:2
Digital workplace pitch deck 1:2Digital workplace pitch deck 1:2
Digital workplace pitch deck 1:2
 
Future Workplace: Was adidas Group Mitarbeitende, Studierende und Jungunterne...
Future Workplace: Was adidas Group Mitarbeitende, Studierende und Jungunterne...Future Workplace: Was adidas Group Mitarbeitende, Studierende und Jungunterne...
Future Workplace: Was adidas Group Mitarbeitende, Studierende und Jungunterne...
 

Similar to How to deliver the workplace of the future

Similar to How to deliver the workplace of the future (20)

IID 2018 | James Robertson | The future for the intranet
IID 2018 | James Robertson | The future for the intranetIID 2018 | James Robertson | The future for the intranet
IID 2018 | James Robertson | The future for the intranet
 
The future of intranets
The future of intranetsThe future of intranets
The future of intranets
 
From intranets to digital employee experience (March 2019)
From intranets to digital employee experience (March 2019)From intranets to digital employee experience (March 2019)
From intranets to digital employee experience (March 2019)
 
Recruiters: It’s Time To Amplify Your Social Content | Talent Connect San Fra...
Recruiters: It’s Time To Amplify Your Social Content | Talent Connect San Fra...Recruiters: It’s Time To Amplify Your Social Content | Talent Connect San Fra...
Recruiters: It’s Time To Amplify Your Social Content | Talent Connect San Fra...
 
Eating Our Own Dog Food
Eating Our Own Dog FoodEating Our Own Dog Food
Eating Our Own Dog Food
 
Digital employee experience— James Robertson
Digital employee experience— James RobertsonDigital employee experience— James Robertson
Digital employee experience— James Robertson
 
Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)
Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)
Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)
 
Intergen Smarts 2 (2002)
Intergen Smarts 2 (2002)Intergen Smarts 2 (2002)
Intergen Smarts 2 (2002)
 
Paul Roetzer - Point Pricing
Paul Roetzer - Point PricingPaul Roetzer - Point Pricing
Paul Roetzer - Point Pricing
 
Playing Nice in the Product Playground
Playing Nice in the Product PlaygroundPlaying Nice in the Product Playground
Playing Nice in the Product Playground
 
Forget Process, Focus on People - Peter Leeson
Forget Process, Focus on People - Peter LeesonForget Process, Focus on People - Peter Leeson
Forget Process, Focus on People - Peter Leeson
 
The Profitable Agency: How to Attract, Retain and Grow a Profitable Client Base
The Profitable Agency: How to Attract, Retain and Grow a Profitable Client BaseThe Profitable Agency: How to Attract, Retain and Grow a Profitable Client Base
The Profitable Agency: How to Attract, Retain and Grow a Profitable Client Base
 
Définir votre stratégie digitale : comment avoir un bon impact business ?
Définir votre stratégie digitale : comment avoir un bon impact business ?Définir votre stratégie digitale : comment avoir un bon impact business ?
Définir votre stratégie digitale : comment avoir un bon impact business ?
 
10 no test cro wins
10 no test cro wins10 no test cro wins
10 no test cro wins
 
Intergen Smarts 8 (2004)
Intergen Smarts 8 (2004)Intergen Smarts 8 (2004)
Intergen Smarts 8 (2004)
 
Digital transformation
Digital transformationDigital transformation
Digital transformation
 
Tomorrow I recruit with confidence and innovation - Benchmark by EBG Berlin 2019
Tomorrow I recruit with confidence and innovation - Benchmark by EBG Berlin 2019Tomorrow I recruit with confidence and innovation - Benchmark by EBG Berlin 2019
Tomorrow I recruit with confidence and innovation - Benchmark by EBG Berlin 2019
 
Webinar: Mobile SharePoint Essentials – How to Deliver Real Value to Your Mob...
Webinar: Mobile SharePoint Essentials – How to Deliver Real Value to Your Mob...Webinar: Mobile SharePoint Essentials – How to Deliver Real Value to Your Mob...
Webinar: Mobile SharePoint Essentials – How to Deliver Real Value to Your Mob...
 
Intergen Smarts 13 (2007)
Intergen Smarts 13 (2007)Intergen Smarts 13 (2007)
Intergen Smarts 13 (2007)
 
Choose Your Battles by David Morgan
Choose Your Battles by David MorganChoose Your Battles by David Morgan
Choose Your Battles by David Morgan
 

More from James Robertson

More from James Robertson (20)

DEX: the way ahead (keynote at IntraTeam Event in Copenhagen, March 2020)
DEX: the way ahead (keynote at IntraTeam Event in Copenhagen, March 2020)DEX: the way ahead (keynote at IntraTeam Event in Copenhagen, March 2020)
DEX: the way ahead (keynote at IntraTeam Event in Copenhagen, March 2020)
 
What does a digital workplace look like? (Keynote presentation from IKO confe...
What does a digital workplace look like? (Keynote presentation from IKO confe...What does a digital workplace look like? (Keynote presentation from IKO confe...
What does a digital workplace look like? (Keynote presentation from IKO confe...
 
DEX: the story so far
DEX: the story so farDEX: the story so far
DEX: the story so far
 
How to deliver simplicity in the digital workplace
How to deliver simplicity in the digital workplaceHow to deliver simplicity in the digital workplace
How to deliver simplicity in the digital workplace
 
Innovations in digital workplaces and employee experience
Innovations in digital workplaces and employee experienceInnovations in digital workplaces and employee experience
Innovations in digital workplaces and employee experience
 
Put employee experience at the heart of the digital workplace
Put employee experience at the heart of the digital workplacePut employee experience at the heart of the digital workplace
Put employee experience at the heart of the digital workplace
 
How to deliver a great digital workplace with a team of one
How to deliver a great digital workplace with a team of oneHow to deliver a great digital workplace with a team of one
How to deliver a great digital workplace with a team of one
 
Taking the fastest journey to the digital workplace (Sydney version)
Taking the fastest journey to the digital workplace (Sydney version)Taking the fastest journey to the digital workplace (Sydney version)
Taking the fastest journey to the digital workplace (Sydney version)
 
Global and local: creating relevant intranets in complex organisations
Global and local: creating relevant intranets in complex organisationsGlobal and local: creating relevant intranets in complex organisations
Global and local: creating relevant intranets in complex organisations
 
Design thinking for the digital workplace
Design thinking for the digital workplaceDesign thinking for the digital workplace
Design thinking for the digital workplace
 
Taking the fastest journey to the digital workplace
Taking the fastest journey to the digital workplaceTaking the fastest journey to the digital workplace
Taking the fastest journey to the digital workplace
 
How to be a successful intranet team
How to be a successful intranet teamHow to be a successful intranet team
How to be a successful intranet team
 
The importance of field research when designing for health workers
The importance of field research when designing for health workersThe importance of field research when designing for health workers
The importance of field research when designing for health workers
 
UX behind the firewall: Designing engaging experiences for employees
UX behind the firewall: Designing engaging experiences for employeesUX behind the firewall: Designing engaging experiences for employees
UX behind the firewall: Designing engaging experiences for employees
 
Great (SharePoint) intranets in the modern age
Great (SharePoint) intranets in the modern ageGreat (SharePoint) intranets in the modern age
Great (SharePoint) intranets in the modern age
 
Going beyond the basics: the power of content management in SharePoint
Going beyond the basics: the power of content management in SharePointGoing beyond the basics: the power of content management in SharePoint
Going beyond the basics: the power of content management in SharePoint
 
Mobility will change how we work
Mobility will change how we workMobility will change how we work
Mobility will change how we work
 
How design is transforming modern intranets
How design is transforming modern intranetsHow design is transforming modern intranets
How design is transforming modern intranets
 
Governance for SharePoint intranets
Governance for SharePoint intranetsGovernance for SharePoint intranets
Governance for SharePoint intranets
 
Comms and technology: facing the future together
Comms and technology: facing the future togetherComms and technology: facing the future together
Comms and technology: facing the future together
 

Recently uploaded

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
Earley Information Science
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 

Recently uploaded (20)

Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 

How to deliver the workplace of the future