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Capacity Building:
Barriers to knowledge adoption
Jamil Alkhatib
18.09.2013
1Copyrights © 2013 Jamil Alkhatib
Yesterday
Copyrights © 2013 Jamil Alkhatib 2
Knowledge utilization
Talents retention
Matching training objectives
with employee role
Employee dissatisfaction
Career development
Need assessment
Recognition & motivation
Knowledge transfer
The challenge (my story)
Large corporation focused on
R&D and Innovation
Available financial resources
Available highly skilled and
talented engineers
Several training programs
Copyrights © 2013 Jamil Alkhatib 3
But…
Not always employees are motivated to
deliver creative works and motivated
to use their skills and knowledge
Copyrights © 2013 Jamil Alkhatib 4
Can we force it?
Copyrights © 2013 Jamil Alkhatib 5
Challenge:
Global Spendings
Global Spend
(USD)
North America
(USD)
Rest of World
(USD)
Annual
Growth Rate
2012 $291.7B $131.3B $160.4B 2.0%
2011 $286.0B $128.7B $157.3B 5.5%
2010 $271.1B $122.0B $149.1B 10.9%
2009 $244.4B $110.0B $134.4B -17.3%
2008 $295.6B $133.0B $162.6B -2.2%
2007 $302.2B $136.0B $166.2B NA
Copyrights © 2013 Jamil Alkhatib 6
Source: http://www.trainingindustry.com/wiki/entries/size-of-training-industry.aspx
Companies spendings on training activities
What about KSA?
But…
• … what is the return of investment of
these trainings??
• Are they utilized by the workforce?
Copyrights © 2013 Jamil Alkhatib 7
So what is the problem
with the training?
What are the barriers of
applying new knowledge
in organizations?
Copyrights © 2013 Jamil Alkhatib 8
Could be this...
Copyrights © 2013 Jamil Alkhatib 9
Management & capacity
building
• Management is not about control or
mechanisms it is about creating the conditions
• Management has to do with resources to be
committed and the decisions to be taken and
coordination to utilize the knowledge.
10Copyrights © 2013 Jamil Alkhatib
To build the right environment,
We need to understand the barriers
Copyrights © 2013 Jamil Alkhatib 11
Barriers
Copyrights © 2013 Jamil Alkhatib 12
Barriers
Do not
Know
Can
not Do
Not
Willing
Not
Allowed
CASE STUDIES
Copyrights © 2013 Jamil Alkhatib 13
Technology Transfer
• Offered various Formal Training subjectsDo not Know
• Grant to the university & offices
• Access to International network of expertsCan not Do
• Visits by key experts to University presidents
• Study Tour and sharing success storiesNot Willing
• Support the change of University policies
Not Allowed
Copyrights © 2013 Jamil Alkhatib 14
Youth Training
• Training of the workers
• Training of TrainersDo not Know
• On the job counseling
• Provide needed resources ***Can not Do
• Role models show the value of the program
• Communicate the value of the program to key
people
Not Willing
• Government policies
• Organizations policies***Not Allowed
Copyrights © 2013 Jamil Alkhatib 15
Schools Training
• Training the students
• Training the teachers
Do not Know
• Counseling sessions to the
teachers***Can not Do
• Incentives to teachers***Not Willing
• Change the curricula***Not Allowed
Copyrights © 2013 Jamil Alkhatib 16
Online Education***
• Promoting the programs (know the programs)
• Available contents (know the subjects)Do not Know
• Internet access
• Language barrier
• Technical barriers
Can not Do
• Key people show the value of programs
• Share success storiesNot Willing
• Government policies / recognition
Not Allowed
Copyrights © 2013 Jamil Alkhatib 17
FINAL
RECOMMENDATIONS
Copyrights © 2013 Jamil Alkhatib 18
In order to avoid this
Copyrights © 2013 Jamil Alkhatib 19
We need to focus on…
• enabling environment to utilize the
knowledge, rather than merely knowledge
acquisition.
• developing a training program in
collaboration with the trainees/staff to
understand the utilization barriers.
Copyrights © 2013 Jamil Alkhatib 20
Thank You
Jamil Alkhatib
http://www.ibtecar.me
http://jamil.alkhatib.me
http:// www.slideshare.net/jamilkhatib
21Copyrights © 2013 Jamil Alkhatib

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Barriers of applying gained knowledge of training programs in organizations

  • 1. Capacity Building: Barriers to knowledge adoption Jamil Alkhatib 18.09.2013 1Copyrights © 2013 Jamil Alkhatib
  • 2. Yesterday Copyrights © 2013 Jamil Alkhatib 2 Knowledge utilization Talents retention Matching training objectives with employee role Employee dissatisfaction Career development Need assessment Recognition & motivation Knowledge transfer
  • 3. The challenge (my story) Large corporation focused on R&D and Innovation Available financial resources Available highly skilled and talented engineers Several training programs Copyrights © 2013 Jamil Alkhatib 3
  • 4. But… Not always employees are motivated to deliver creative works and motivated to use their skills and knowledge Copyrights © 2013 Jamil Alkhatib 4
  • 5. Can we force it? Copyrights © 2013 Jamil Alkhatib 5
  • 6. Challenge: Global Spendings Global Spend (USD) North America (USD) Rest of World (USD) Annual Growth Rate 2012 $291.7B $131.3B $160.4B 2.0% 2011 $286.0B $128.7B $157.3B 5.5% 2010 $271.1B $122.0B $149.1B 10.9% 2009 $244.4B $110.0B $134.4B -17.3% 2008 $295.6B $133.0B $162.6B -2.2% 2007 $302.2B $136.0B $166.2B NA Copyrights © 2013 Jamil Alkhatib 6 Source: http://www.trainingindustry.com/wiki/entries/size-of-training-industry.aspx Companies spendings on training activities What about KSA?
  • 7. But… • … what is the return of investment of these trainings?? • Are they utilized by the workforce? Copyrights © 2013 Jamil Alkhatib 7
  • 8. So what is the problem with the training? What are the barriers of applying new knowledge in organizations? Copyrights © 2013 Jamil Alkhatib 8
  • 9. Could be this... Copyrights © 2013 Jamil Alkhatib 9
  • 10. Management & capacity building • Management is not about control or mechanisms it is about creating the conditions • Management has to do with resources to be committed and the decisions to be taken and coordination to utilize the knowledge. 10Copyrights © 2013 Jamil Alkhatib
  • 11. To build the right environment, We need to understand the barriers Copyrights © 2013 Jamil Alkhatib 11
  • 12. Barriers Copyrights © 2013 Jamil Alkhatib 12 Barriers Do not Know Can not Do Not Willing Not Allowed
  • 13. CASE STUDIES Copyrights © 2013 Jamil Alkhatib 13
  • 14. Technology Transfer • Offered various Formal Training subjectsDo not Know • Grant to the university & offices • Access to International network of expertsCan not Do • Visits by key experts to University presidents • Study Tour and sharing success storiesNot Willing • Support the change of University policies Not Allowed Copyrights © 2013 Jamil Alkhatib 14
  • 15. Youth Training • Training of the workers • Training of TrainersDo not Know • On the job counseling • Provide needed resources ***Can not Do • Role models show the value of the program • Communicate the value of the program to key people Not Willing • Government policies • Organizations policies***Not Allowed Copyrights © 2013 Jamil Alkhatib 15
  • 16. Schools Training • Training the students • Training the teachers Do not Know • Counseling sessions to the teachers***Can not Do • Incentives to teachers***Not Willing • Change the curricula***Not Allowed Copyrights © 2013 Jamil Alkhatib 16
  • 17. Online Education*** • Promoting the programs (know the programs) • Available contents (know the subjects)Do not Know • Internet access • Language barrier • Technical barriers Can not Do • Key people show the value of programs • Share success storiesNot Willing • Government policies / recognition Not Allowed Copyrights © 2013 Jamil Alkhatib 17
  • 19. In order to avoid this Copyrights © 2013 Jamil Alkhatib 19
  • 20. We need to focus on… • enabling environment to utilize the knowledge, rather than merely knowledge acquisition. • developing a training program in collaboration with the trainees/staff to understand the utilization barriers. Copyrights © 2013 Jamil Alkhatib 20
  • 21. Thank You Jamil Alkhatib http://www.ibtecar.me http://jamil.alkhatib.me http:// www.slideshare.net/jamilkhatib 21Copyrights © 2013 Jamil Alkhatib