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Modern Workplace Learning - in a nutshell

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Jane Hart
Jane Hart

(Version 2) Find out how people actually learn at work - and what Modern Workplace Learning is an approach that supports all these ways - not just training.

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Modern Workplace Learning 2020 Jane Hart ModernWorkplaceLearning.com
DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor team members & colleagues professional networks conferences & events company resources (docs, job aids) How do people learn at work? The 4 D’s of Learning My research spanning over 15 years shows that learning at work is not just about being taught or trained but happens in many different ways. I call these the 4 D’s of Learning © C4LPT,2020 2
DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor team members & colleagues professional networks conferences & events company resources (docs, job aids) 39% 29% 20% 12% How much do people learn from each of the 4 D’s of Learning? My recent survey shows that people learn far more from DISCOVERY, DOING and DISCOURSE than they do from DIDACTICS. © C4LPT,2020 3
DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor 1 23 4 5 6 team members & colleagues professional networks conferences & events 7 company resources (docs, job aids,) 8 9 10 12 4 How much value do people place on the different ways of learning? 11 And yet another survey shows that people VALUE the learning from DOING, DISCOVERY & DISCOURSE far more than they what they learn from DIDACTICS. So what does this mean for organisations today? © C4LPT,2020 Rating: 1- highest 12 - lowest
DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor team members & colleagues professional networks conferences & events company resources (docs, job aids) MWL is more than modern training MWL is about continuous, incremental learning MWL is an integral part of working What is Modern Workplace Learning (MWL)? 3 Principles 5 It means a new understanding and approach to learning a work It means a new organisational learning mindset and culture© C4LPT,2020
DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) L&D builds, enables and supports a new organisational learning culture and mindset. Individuals take responsibility for their own continuous improvement, learning and development to stay relevant in their jobs and prepare for the future Managers take (much more) responsibility for the growth and development of their people in their daily working live What are the roles and responsibilities in Modern Workplace Learning (MWL)? From “course order taker” to adviser 6 L&D no longer has sole responsibility for learning at work; everyone has a part to play From “learning gatekeeper” to adviser © C4LPT,2020 From “boss” to “coach”
DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) What is the work of the Modern Workplace Learning Practitioner? Re-think training in the modern workplace Ask is training the right solution to a problem? Design modern approaches to the classroom Run effective live virtual training Create flexible content Offer micro-training Foster learning agility Promote a daily self-learning habit Build modern learning skills Curate learning opportunities Run learning campaigns Adopt a process of continuous self-development Inspire modern managers Help individuals get more out of the daily work Encourage reflective practices Assist managers with on-the-job development Design on-the-job activities Use immersive learning technologies Help managers understand social learning Help teams share and learn from one another Guide social learning experiences Facilitate team building Manage Communities of Practice Coordinate an events calendar 7 The NEW work of the Modern Learning Practitioner underpins all the 4 D’s of Learning. © C4LPT,2020
DISCOURSE interacting with others (social learning) Modern Workplace Learning Technology LMS/ Learning Platform Enterprise Collaboration Platform & Tools Personal Productivity Tools Web Online Course Library Virtual meeting platform 8 An individual will make use of a variety of platforms and tools for their continuous learning and development. An LMS is just one of those tools but it no longer the hub of enterprise learning. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) © C4LPT,2020
Why Modern Workplace Learning?: 4 more reasons No longer such thing as a job for life means that as working lives become longer and people have many more jobs in their working life, the need for lifelong and continuous learning will increase Information Explosion & Decay means that individuals will need to be constantly replacing out-of-date knowledge with new knowledge in a continuous process of unlearning and learning Automation means that although some jobs will be replaced, many more will be changed in some way, so individuals will need new skills to remain employable, and organisations will need people with the relevant skills to remain competitive in their market. The post-Covid workplace will require new ways of working and learning. Remote workers enjoy much more flexibility and autonomy and they will be looking to retain these benefits in the future 9 Here are more reasons why a modern approach to workplace learning is now required. © C4LPT,2020
10 Find out more at Modern Workplace Learning 2020 ModernWorkplaceLearning.com

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Modern Workplace Learning - in a nutshell

  • 1. Modern Workplace Learning 2020 Jane Hart ModernWorkplaceLearning.com
  • 2. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor team members & colleagues professional networks conferences & events company resources (docs, job aids) How do people learn at work? The 4 D’s of Learning My research spanning over 15 years shows that learning at work is not just about being taught or trained but happens in many different ways. I call these the 4 D’s of Learning © C4LPT,2020 2
  • 3. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor team members & colleagues professional networks conferences & events company resources (docs, job aids) 39% 29% 20% 12% How much do people learn from each of the 4 D’s of Learning? My recent survey shows that people learn far more from DISCOVERY, DOING and DISCOURSE than they do from DIDACTICS. © C4LPT,2020 3
  • 4. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor 1 23 4 5 6 team members & colleagues professional networks conferences & events 7 company resources (docs, job aids,) 8 9 10 12 4 How much value do people place on the different ways of learning? 11 And yet another survey shows that people VALUE the learning from DOING, DISCOVERY & DISCOURSE far more than they what they learn from DIDACTICS. So what does this mean for organisations today? © C4LPT,2020 Rating: 1- highest 12 - lowest
  • 5. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) e-learning (online courses) manager classroom training day job searching the Web articles, videos, podcasts blog posts and news feeds coach/mentor team members & colleagues professional networks conferences & events company resources (docs, job aids) MWL is more than modern training MWL is about continuous, incremental learning MWL is an integral part of working What is Modern Workplace Learning (MWL)? 3 Principles 5 It means a new understanding and approach to learning a work It means a new organisational learning mindset and culture© C4LPT,2020
  • 6. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) L&D builds, enables and supports a new organisational learning culture and mindset. Individuals take responsibility for their own continuous improvement, learning and development to stay relevant in their jobs and prepare for the future Managers take (much more) responsibility for the growth and development of their people in their daily working live What are the roles and responsibilities in Modern Workplace Learning (MWL)? From “course order taker” to adviser 6 L&D no longer has sole responsibility for learning at work; everyone has a part to play From “learning gatekeeper” to adviser © C4LPT,2020 From “boss” to “coach”
  • 7. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) DISCOURSE interacting with others (social learning) What is the work of the Modern Workplace Learning Practitioner? Re-think training in the modern workplace Ask is training the right solution to a problem? Design modern approaches to the classroom Run effective live virtual training Create flexible content Offer micro-training Foster learning agility Promote a daily self-learning habit Build modern learning skills Curate learning opportunities Run learning campaigns Adopt a process of continuous self-development Inspire modern managers Help individuals get more out of the daily work Encourage reflective practices Assist managers with on-the-job development Design on-the-job activities Use immersive learning technologies Help managers understand social learning Help teams share and learn from one another Guide social learning experiences Facilitate team building Manage Communities of Practice Coordinate an events calendar 7 The NEW work of the Modern Learning Practitioner underpins all the 4 D’s of Learning. © C4LPT,2020
  • 8. DISCOURSE interacting with others (social learning) Modern Workplace Learning Technology LMS/ Learning Platform Enterprise Collaboration Platform & Tools Personal Productivity Tools Web Online Course Library Virtual meeting platform 8 An individual will make use of a variety of platforms and tools for their continuous learning and development. An LMS is just one of those tools but it no longer the hub of enterprise learning. DIDACTICS being taught (formal learning) DISCOVERY finding things out (informal learning) DOING learning from working (experiential learning) © C4LPT,2020
  • 9. Why Modern Workplace Learning?: 4 more reasons No longer such thing as a job for life means that as working lives become longer and people have many more jobs in their working life, the need for lifelong and continuous learning will increase Information Explosion & Decay means that individuals will need to be constantly replacing out-of-date knowledge with new knowledge in a continuous process of unlearning and learning Automation means that although some jobs will be replaced, many more will be changed in some way, so individuals will need new skills to remain employable, and organisations will need people with the relevant skills to remain competitive in their market. The post-Covid workplace will require new ways of working and learning. Remote workers enjoy much more flexibility and autonomy and they will be looking to retain these benefits in the future 9 Here are more reasons why a modern approach to workplace learning is now required. © C4LPT,2020
  • 10. 10 Find out more at Modern Workplace Learning 2020 ModernWorkplaceLearning.com