(Version 2) Find out how people actually learn at work - and what Modern Workplace Learning is an approach that supports all these ways - not just training.

1. Modern Workplace Learning
2020
Jane Hart
ModernWorkplaceLearning.com

2. DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
DISCOURSE
interacting with others
(social learning)
e-learning
(online courses) manager
classroom training
day job
searching the Web
articles, videos, podcasts
blog posts and news feeds
coach/mentor
team members
& colleagues
professional networks
conferences & events
company resources
(docs, job aids)
How do people learn at work? The 4 D’s of Learning
My research spanning over 15 years shows that learning at work
is not just about being taught or trained but happens in many different ways.
I call these the 4 D’s of Learning
© C4LPT,2020
2

3. DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
DISCOURSE
interacting with others
(social learning)
e-learning
(online courses) manager
classroom training
day job
searching the Web
articles, videos, podcasts
blog posts and news feeds
coach/mentor
team members
& colleagues
professional networks
conferences & events
company resources
(docs, job aids)
39%
29%
20%
12%
How much do people learn from each of the 4 D’s of Learning?
My recent survey shows that people learn far more from
DISCOVERY, DOING and DISCOURSE than they do from DIDACTICS.
© C4LPT,2020
3

4. DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
DISCOURSE
interacting with others
(social learning)
e-learning
(online courses) manager
classroom training
day job
searching the Web
articles, videos, podcasts
blog posts and news feeds
coach/mentor
1
23
4
5 6
team members
& colleagues
professional networks
conferences & events
7
company resources
(docs, job aids,) 8
9
10
12
4
How much value do people place on the different ways of learning?
11
And yet another survey shows that people VALUE the learning from DOING,
DISCOVERY & DISCOURSE far more than they what they learn from DIDACTICS.
So what does this mean for organisations today?
© C4LPT,2020
Rating:
1- highest
12 - lowest

5. DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
DISCOURSE
interacting with others
(social learning)
e-learning
(online courses) manager
classroom training
day job
searching the Web
articles, videos, podcasts
blog posts and news feeds
coach/mentor
team members
& colleagues
professional networks
conferences & events
company resources
(docs, job aids)
MWL is
more than
modern training
MWL is
about continuous, incremental learning
MWL is
an integral part
of working
What is Modern Workplace Learning (MWL)? 3 Principles
5
It means
a new
understanding
and approach to
learning a work
It means
a new
organisational
learning mindset
and culture© C4LPT,2020

6. DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
DISCOURSE
interacting with others
(social learning)
L&D
builds, enables and
supports a new
organisational learning
culture and mindset.
Individuals
take responsibility for their own continuous
improvement, learning and development
to stay relevant in their jobs and prepare for the future
Managers
take (much more)
responsibility for the
growth and development
of their people in their daily
working live
What are the roles and responsibilities in Modern Workplace Learning (MWL)?
From “course order taker” to adviser
6
L&D no longer has sole responsibility
for learning at work; everyone has a part to play
From “learning gatekeeper”
to adviser © C4LPT,2020
From “boss” to “coach”

7. DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
DISCOURSE
interacting with others
(social learning)
What is the work of the Modern Workplace Learning Practitioner?
Re-think training in the modern workplace
Ask is training the right solution to a problem?
Design modern approaches to the classroom
Run effective live virtual training
Create flexible content
Offer micro-training
Foster learning agility
Promote a daily self-learning
habit
Build modern learning skills
Curate learning opportunities
Run learning campaigns
Adopt a process of continuous self-development
Inspire modern managers
Help individuals get more out of the daily work
Encourage reflective practices
Assist managers with
on-the-job development
Design on-the-job activities
Use immersive learning technologies
Help managers
understand social learning
Help teams share and learn
from one another
Guide social learning experiences
Facilitate team building
Manage Communities of Practice
Coordinate an events calendar
7
The NEW work of the Modern Learning Practitioner
underpins all the 4 D’s of Learning.
© C4LPT,2020

8. DISCOURSE
interacting with others
(social learning)
Modern Workplace Learning Technology
LMS/
Learning
Platform
Enterprise
Collaboration
Platform
& Tools
Personal
Productivity
Tools
Web
Online
Course
Library
Virtual
meeting
platform
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An individual will make use of a variety of platforms and tools
for their continuous learning and development. An LMS is just one of those
tools but it no longer the hub of enterprise learning.
DIDACTICS
being taught
(formal learning)
DISCOVERY
finding things out
(informal learning)
DOING
learning from working
(experiential learning)
© C4LPT,2020

9. Why Modern Workplace Learning?: 4 more reasons
No longer such thing as a job for life
means that as working lives become longer
and people have many more jobs in their
working life, the need for lifelong and
continuous learning will increase
Information Explosion
& Decay
means that individuals will need to be
constantly replacing out-of-date knowledge
with new knowledge in a continuous process
of unlearning and learning
Automation
means that although some jobs will be replaced,
many more will be changed in some way, so
individuals will need new skills
to remain employable, and organisations will need
people with the relevant skills
to remain competitive in their market.
The post-Covid workplace
will require new ways of working and learning.
Remote workers enjoy much more
flexibility and autonomy and
they will be looking to retain these
benefits in the future
9
Here are more reasons why a modern approach to
workplace learning is now required.
© C4LPT,2020

10. 10
Find out more at
Modern Workplace Learning 2020
ModernWorkplaceLearning.com