The document discusses social learning in the workplace. It defines social learning as learning with and from others, with or without technology, where learning is a broad concept. Social learning can take many forms, such as collaborative classrooms, social workshops, learning cafes, communities of practice, and more. Technology like enterprise social networks can underpin social learning by facilitating connection, conversation and knowledge sharing. The document provides examples of how to structure social learning experiences and support social learning through guidance, advising and encouraging participation. It also presents a case study of using Yammer to host social learning workshops and challenges.
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The use of social media tools doesnāt mean āØ
social learning will take place
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āSocial learning is about people
connecting, conversing,
collaborating and learning from
and with, one another on a daily
basis at workā.
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1 - learning with and from others
2 - with and without technology
3 - where ālearningā is a very wide concept
Social Learning is ā¦
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Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
sharing knowledge and experiences
cooperation and collaboration
relationship building
structured unstructured
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collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
Social Learning in the Workplace
social
collaboration
communities āØ
of practice
professional
social learning
professional networking
PLNs
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Social Learning in the Workplace
socialāØ
work teams
communities āØ
of practice
professional
social learning
social collaboration
knowledge and experience sharing
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social āØ
work teams
communities āØ
of practice
Social Learning in the Workplace
professional
social learning
social collaboration
knowledge and experience sharing
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work teams
communities āØ
of practice
professional
social
learning
learning āØ
cafes
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
collaborative problem solving
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work teams
communities āØ
of practice
professional
social
learning
innovation
workshops
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
learning
challenges &
campaigns
other knowledge
sharing and
networking events
collaborative problem solving
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learning
challenges &
campaigns
Social Learning in the Workplace
other knowledge
sharing and
networking
events
relationship building
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learning āØ
cafes
innovation
workshops
work teams
communities āØ
of practice
professional
social
learning
collaborative
classrooms
Social Learning in the Workplace
social online
workshops
learning
challenges &
campaigns
structured social learning experiences
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work teams
communities āØ
of practice
professional
social
learning
social online
workshops
Social Learning in the Workplace
collaborative
classrooms
learning
challenges &
campaigns
structured social learning experiences
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learning āØ
cafes
innovation
workshops
other knowledge sharing and networking events
work teams
communities āØ
of practice
professional
social
learning
learning
challenges &
campaigns
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
structured social learning experiences
27. (c) C4LPT, 2016
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
structured unstructured
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How can we
SUPPORT āØ
social learning
in the workplace?
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scaffolding & coordinating
guiding & facilitating
advising and encouraging
SupportingāØ
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
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scaffolding & coordinating
guiding & facilitating
advising and encouraging
SupportingāØ
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
scaffolding & coordinating
designing a learning experience
that gives enough structureāØ
without constraining āØ
personal and social learning
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scaffolding & coordinating
guiding & facilitating
advising and encouraging
SupportingāØ
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
guiding & facilitating
being a āguide on the sideāāØ
rather than āØ
a āsage on the stageā
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advising and encouraging
SupportingāØ
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
advising & encouraging
supporting managersāØ
teams and individuals
to be social
giving bespoke guidance
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How can
TECHNOLOGY
underpināØ
social learning
in the workplace?
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Technology underpinningāØ
Social Learning in the Workplace
professional
social learning
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Technology underpinningāØ
Social Learning in the Workplace
socialāØ
work teams
communities āØ
of practice
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social online
workshops
learning
challenges &
campaigns
collaborative
classrooms
Technology underpinningāØ
Social Learning in the Workplace
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conventionalāØ
learning platforms
social platforms
enterpriseāØ
social networks
collaborative
classrooms
social online
workshops
learning
challenges &
campaigns
Technology underpinningāØ
Social Learning in the Workplace
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enterprise social network as a common social platform
learning is not constrainedāØ
by traditional thinking
helps to embed learning
in the workļ¬ow
focus is on connectingāØ
conversation and sharing
Technology underpinningāØ
Social Learning in the Workplace
collaborative
classrooms
social online
workshops
learning āØ
cafes
innovation
workshops
learning
challenges &
campaigns
other knowledge
sharing and
networking events
work teams
communities āØ
of practice
professional
social learning
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CASE STUDYHow I use Yammer
to host
social online workshopsāØ
and learning challenges
to individuals and organisations
worldwide
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Identify performance outcome
what people need to be able to do
as a result of their participation āØ
(not just know or understand)
Scaffolding Social Learning
Decide how best to assess this
performance outcome
e.g. real-world performance task,
self-, peer- or manager-evaluation
Design a series of activities āØ
that build competence to meet the performance outcomes
as well as encourage knowledge sharing and collaboration
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INDIVIDUAL
ā¢ Reļ¬ect on some content -
and share thoughts
ā¢ Find out something/work
on a challenge - and share
results
ā¢ Create or produce
something - and share it
Types of āØ
Social & CollaborationāØ
Activities
GROUP
ā¢ Converse/discuss a topic together
ā¢ Group brainstorm - have a groupthink
about something & produce a collective
outcome
ā¢ Co-create a resource - input into a
collaborative resource
ā¢ Collaborate - work together to produce a
collaborative outcome
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Welcome and set expectations
Model social behaviours
Facilitate with a light touch
Promote self-governance
Donāt (en)force participation
Donāt equate activity with learning
Be as much a participant as a guide
Guiding the āØ
Social Learning Experience
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Where there are people who
want to learn with and from āØ
one anotherāØ
MOTIVATION
44
Where is
successful
social learning
taking place?
Where the
organisation
encourages,āØ
supports and rewards
social learning
CULTURE