Jamsari Ahmad ACTA, ITIL Expert, ISO20000, ISO27001

Singapore Singapore

Senior Manager at International SOS

Technology / Software / Internet

Multiple award winning, seasoned IT leader with over 16 years of experience in achieving IT and business goals through process and people agenda. Work best in result-oriented company striving for optimum results without compromising quality of service. I am process driven person with keen understanding IT Service Management and process governance. Specialties: ITIL-based processes especially Incident (including Major Incident handling), Change Management, Problem Management and Vendor Management Certifications: ACTA, ISO20000, ISO27001, ITIL Expert, Six Sigma Black Belt, Lean IT (Foundation)