A challenging review of the future of user interfaces, and a plea to better focus and shun the shiny:
– triangulate through experts
– observe emergent behaviour
– and track a range of trends.
Get out the echochamber and avoid the human centipede of digital rhetoric. Listen harder with your eyes and critique better with your mind.
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The Future of User Interfaces
1. The Future of
User Interfaces
!
19 June 2014
Future of Digital Marketing 2014
!
Jason Mesut
Head of User Experience, Plan
Local Leader, IxDA London
!
!
@jasonmesut
!
40. 3years
Local leader
Interaction Design
Association
L o n d o n
Subjects over 3 years
Internet of Things
Future of publishing
Urban environment
Smart materials
Mobility / Automotive
Clinical applications
!
Upcoming…
Smart home
Music interfaces
Consumer healthcare
41. I joined
A product strategy consultancy
!
We help companies
work out what to do next.
42. I joined
!
We help companies
work out what to do next.
Helping innovation
and design teams
raise their game
Bringing clarity to
the front end of
innovation
43. Bringing clarity to
the front end of
innovation
Helping innovation
and design teams
raise their game
Consumer
electronics
Automotive
!
Materials
What should we
do for our next
smart phone?
!
How will we
engage gen Z?
!
!
How can we
compete with
the no.1 in our
category?
44. 2026 2027 2028
We work across a range of horizons
2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
FMCG
Consumer electronics
Automotive
Healthcare
Aviation
45. Across a variety
of challenge areas
Packaging
Digital
Services
Products
Interactions
Environments
46. So we think a lot
about the future
of user interfaces
55. User Interface
!
A way for a human
to understand and
control a machine
or technology
User Experience
!
Perceptions and
memories of
interactions and
events
106. Beware the uncanny valley
Humanoid
robot
Corpse
Stuffed
animal
Bunraku
puppet
Uncanny valley
Industrial
robot
Familarity
Human likeness 50% 100%
+
-
Healthy
person
Moving
Still
Prosthetic hand
Zombie
107. !
Smart platforms
As internet connected sensors
proliferate and sense a wider range
of phenomena, platforms are using
machine intelligence to interpret and
aggregate collected data to make
useful interventions.
110. !
Invisible Computing
Hardware virtually disappears, as computing technology
unobtrusively integrates with everyday, natural human function.
!
Supportive Computing
Computing technology that supports natural human function,
rather than requires humans to adapt to computing functions.
Adaptive Computing
Intelligently recognize and interpret human patterns to produce
output based on relative context.
!
http://pivotallabs.com/the-future-of-uiux-the-natural-user-interface/
121. Wearable Where?
Visible
Concealed
Pendant
Undergarment strap
Chest pin
BFC
Belt
Pocket
Inside pocket or undergarment
Earring or on ear
Shirt collar
Upper arm of Sleeve
Tie or Shirt button
Wrist
Finger ring
Calf or Sock
On or in shoe
Hair
Gadi Amit, New Deal Design, PDI 2014
122. Wearables need to consider
many different factors
Fashion, gender, context, size
166. !
The future likely
!
It’s like today, with
some small differences
!
— Greater relevance
— Politer interactions
— Evolved touch, gesture, voice
— New screen form factors
— Return to physical
!
174. Innovation
trigger
Peak of inflated
expectations
Trough of
disillusionment
Slope of
enlightenment
Plateau of
productivity
As of
July 2013
Time
Content analytics
Augmented reality
Mobile health monitoring
Cloud
computing
Virtual
reality
Gesture control
Biometric
authentication
Location
intelligence
Predictive
analytics
Speech
recognition
Wearable user interfaces
Gamification
Big data
Natural language
processing
Internet
of Things
Autonomous
vehicles
Holographic
displays
Expectations
177. The world
The products and
services that people will
use and the context of
that usage
The user
How they see the
world and how they
need to manipulate it
178. The world
The products and
services that people will
use and the context of
that usage
The user
How they see the
world and how they
need to manipulate it
Environment User
Situation Task
System
LearnabilityEcosystem
Intent
188. Mobile first
Responsive design
Big Data
Internet of Things
Native apps
Natural UI
…
The human centipede of digital rhetoric
Twitter
LinkedIn
Conferences
Campaign
…
189. Escape the echo chamber
Look around you.
Listen with your eyes.
Apply critical judgement.
198. !
The Future of User Interfaces?
!
It’s like today, with
some small differences
!
— Greater relevance
— Politer interactions
— Evolved touch, gesture, voice
— New screen form factors
— Return to physical
!
199. !
The Future of User Interfaces?
!
To make a better future
!
!
— Triangulate to focus
— Escape the echo chamber
— Make the future real
— Don’t be a magpie