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Copyright 2015 by Jay Cross
Aha! Graphics
Jay Cross
August 25, 2015
Real
Learning
The missing manual for do-it-yourself
learners
1
Copyright 2015 by Jay Cross 2
hese are the current (beta) graphics from Real
earning.
believe all non-fiction books communicate best
ith illustrations. As you’ll see, this book is chock
ull of them.
ictures provide another means of getting to the
message. They reinforce the concepts in the text.
hey’re also a graphic index to the book, the site,
nd the content. For many, they’re the only part of
eal Learning they will read.
lease don’t share this file with others; it’s beta-
eta-beta. I assembled most of this by cutting and
asting drawings licensed from Common Craft.
he concept is there; time will tell if I improve the
xecution.
jaycross.com
Copyright 2015 by Jay Cross 3
LEARNING,
Fast: Real Learning Slow: Seat of the pants
Copyright 2015 by Jay Cross 4
These are the most recent graphics from the
Real Learning book. Whip through them to get
a feel for the what this is about.
Then visit the Real Learning Project at
http://bit.ly/1MPKRZ4
Recipient X8wg*SS
Copyright 2015 by Jay Cross 5
r
Jay Cross
Aha!
Work smarter and have greater impact.
Learn faster and remember more.
Work out loud. Embrace openness.
Co-create knowledge with colleagues.
Plan how to achieve your growth goals.
Become the person you aspire to be.
Learn from experience
without instructors or classrooms.
Real Learning is for me. It’s self-
directed learning. It focuses on
two areas: what I need to do to
keep up with my job and what
experience I need to advance in
my career.
They said I was responsible
for my own learning, but I don’t
know where to start or what to
do. It feels haphazard.
Real Learning is based
on what neurologists and
learning scientists have
found
to be most effective.
Do-it-yourself learning.
Copyright 2015 by Jay Cross 7
Seeing a photo of a lightbulb can
increase your creative capacity by
15%. One of many science
findings that you can apply to
learn more naturally.
Copyright 2015 by Jay Cross 8
Scientists have discovered lots about
how we learn and grow, but most of the
findings never make it down to workers
who have to get the job done and people
who want to advance.
I created the Real Learning Project to
share advice on what works with people
who are striving to learn and prosper.
JAY
Brain scientists know how
to improve the way you learn.
Copyright 2015 by Jay Cross 9
Your Progress Log (“Plog”) is key to your learning.
Your Plog may be a blog or a journal.
Record your goals.
Jot down what you learn
(and how) every day. Reflect on your progress
every week.
or
Copyright 2015 by Jay Cross 10
Maybe I can get
assigned to the
new AI project
here. I’d sure learn
a lot.
I am keeping track
of my daily progress.
I share what I am
doing with my
peers.
I’ve got my personal
network in place. Bots
bring new stuff to my
attention. I curate my
team’s research.
An independent learner,
taking charge of her destiny.
Copyright 2015 by Jay Cross 11
Set your goals and review them frequently.
Assess your level of commitment and
motivated skills, and core values.
Consider what you are proud of and
what makes you feel good about
yourself.
Think about where you want to be five
years from now, ten years, twenty
years.
Write down your major goals at work,
in your career, and for your life.
Copyright 2015 by Jay Cross 12
You will achieve more by leveraging
your strengths than by shoring
up your weaknesses.
Copyright 2015 by Jay Cross 13
School probably taught you it’s okay
to learn about something rather than
to learn to do it. Lessons that aren’t
tied to action have no staying power.
You learn by living your
life, doing your job, and
paying attention.
Experience is the best teacher.
Discover
Act
Assess
REAL LEARNING
8/29/15
Connect
How people learn.
Copyright 2015 by Jay Cross 15
Copyright 2015 by Jay Cross 16
I learn bits and pieces,
sometimes without even
realizing it. In the end, it all
comes together, and superior
performance is the result.
Learning from
experience is tough. Not
learning from
experience is the end of
the road.I learn as I work,
not apart from it.
I learn what I need to know. It’s
always relevant, unlike some
workshops I’ve attended.
These days, learning is the job.
ahasite.com
Copyright 2015 by Jay Cross 17
Bullshit
The web is made of this.
Cut on your crap detectors.
Copyright 2015 by Jay Cross 18
Let’s hook up!
Neurons just want to connect.
Copyright 2015 by Jay Cross 19
Act
Assess
REAL LEARNING
ConnectDiscover
Copyright 2015 by Jay Cross 21
Formal
Learning
Informal
Learning
Spending Learning
Absurd corporate spending:
80+% of professional learning is informal.
Copyright 2015 by Jay Cross 22
What Jane Hart calls Modern Workplace
Learning is social.
We learn from one another. “We store
our knowledge in our friends.” We share
information and collaborate. Our
networks and “life lines” are vital to our
performance. Each one teach one.
Learning is social.
Copyright 2015 by Jay Cross 23
Experiential
Learning
Social
Learning
Informal
Learning
Formal
Learning
Serendipitous
Learning
70:20:10
Situated
Learning
Double-loop
Learning
Performance
Support
Connectivism
21st Century
Learning
Flipped
Learning
Real
Learning
Real Learning embraces them all.
Copyright 2015 by Jay Cross 24
Copyright 2015 by Jay Cross 25
Copyright 2015 by Jay Cross 26
Nothing is all black or all white.
Look for shades of gray.
Copyright 2015 by Jay Cross 27
Copyright 2015 by Jay Cross 28
Copyright 2015 by Jay Cross 29
Copyright 2015 by Jay Cross 30
Store things in your outboard brain
instead of memorizing them.
Copyright 2015 by Jay Cross 31
Copyright 2015 by Jay Cross 32
Copyright 2015 by Jay Cross 33
What it is.How to do it.
Real Learning is the sequel to Informal Learning.
Copyright 2015 by Jay Cross 34
Learning is a social act.
Find other people to learn with and from.
Let’s figure this out together.
Copyright 2015 by Jay Cross 35
Conversations are the stem cells of learning.
Act
Assess
8/31/15
Your mind spins from Act to
Access to Act at blurring speed.
Copyright 2015 by Jay Cross 37
Very special people.
Coach
Mentor
Boss
Study
buddy
Teammates
Community
of Practice
Copyright 2015 by Jay Cross 38
Copyright 2015 by Jay Cross 39
Harold Jarche
Copyright 2015 by Jay Cross 40
The focus has shifted from
knowing stuff to getting
things done. You learn
experientially — in the
course of doing your job.
It’s a new deal entirely.
Built on material from Jane Hart’s book Modern Workplace Learning. c4lpt.co.uk
“No more courses,
no more books.”In a complex world
where progress is
accelerating,
learning is the
work.
Modern Workplace Learning
Copyright 2015 by Jay Cross 41
The #1 way to increase your learning on the job
is to tackle challenging assignments.
Copyright 2015 by Jay Cross 42
Great. Our new robotics group
could use a hand. Why don’t we
get you assigned there for the
next quarter?
I’d like to take on some
new challenges.
“Stretch” assignments provide a
powerful way to learn and grow.
Copyright 2015 by Jay Cross 43
In business school, Jay learned
more from his study group than from
his professors. Form your own.
Copyright 2015 by Jay Cross 44
Copyright 2015 by Jay Cross 45
Copyright 2015 by Jay Cross 46
Conditions for Optimal Learning
Alert, happy, mindful
Engaged, motivated
Healthy, well-exercised
Mindful, not stressed
Feeling valued
Copyright 2015 by Jay Cross 47
Follow in Steve Jobs’ footsteps.
Walk while you meet.
Copyright 2015 by Jay Cross 48
Copyright 2015 by Jay Cross 49
http://www.clker.com/
http://www.clipartsheep.com/http://commoncraft.com
Search Google for what you want
and click Images. Be careful not
to take copyrighted material.
You need not be an artist to communicate visually.
An inexpensive license
gives me access to more
than 2000 images.
Copyright 2015 by Jay Cross 50
Copyright 2015 by Jay Cross 51
Copyright 2015 by Jay Cross 52
FamiliarLand
Unknown Territory
You
Unknown Territory
Unknown Territory
Copyright 2015 by Jay Cross 53
Risk Reward
Copyright 2015 by Jay Cross 54
Unknown
Territory
The Edge
Unsafe
Safe
Unknown
Territory
Unknown
Territory
High risk
Moderate Risk
Low Risk
How far into Unknown
Territory do you want
to go? What’s your
risk profile?
Copyright 2015 by Jay Cross 55
Trips deep into unknown territory
are scary but that’s where you learn.
Copyright 2015 by Jay Cross 56
Low Risk
Moderate Risk
High risk
Risk prone, daredevil, gambler, hair on fire.
High risk but high return if it works.
Risk averse. Timid.
Low risk, low reward.
Adventurous. Optimistic.
Loves challenge.
Best odds of success.
Copyright 2015 by Jay Cross 57
Which would you choose?
One million
dollars in cash.
50-50 chance of
winning $2.4 million.
or
Copyright 2015 by Jay Cross 58
Average performers
Happy Employees
Productivity
+31%
Sales
+37%
Creativity
+200%
from Positive Intelligence
by Shawn Achor
The happier you are, the
more productive you become.
Copyright 2015 by Jay Cross 59
Copyright 2015 by Jay Cross 60
Copyright 2015 by Jay Cross 61
Copyright 2015 by Jay Cross 62
Copyright 2015 by Jay Cross 63
Cue
Reward
Routine
The Habit Loop (Duhigg)
Copyright 2015 by Jay Cross 64
Work Out Loud
Leave breadcrumbs
so others can find
what you found.
Share what you
are doing on your blog.
Show samples
so others can
understand.
Post artifacts from
meetings, events,
conferences.
Share an iPhone
video on
how to accomplish
something.
Share your presentations
on SlideShare
Make transparency
your default mode
of working.
Tweet your
discoveries.
Work with a spirit
of generosity. Build up
your karma.
Provide feedback
to others.
Speak your mind.
Copyright 2015 by Jay Cross 65
Formal Learning
Push
Passive learner
Courses, workshops
Grades, obedience
Most often solo
Anticipate
Conform
Assumes world is predictable
Informal Learning
Pull
Active learner
Learn from experience
Competence, growth
Most often social
Respond
Innovate
Assumes all is unpredictable
Learning is migrating from
top-down Push to bottom-up Pull.
What’s our time-to-market?
How can we increase sales?
How competitive are we?
When are new products
coming on stream?
How can we do more
for our customers?
Are we poised for
digital transformation?
Speak the language of business
to learn how business works.
Copyright 2015 by Jay Cross 67
Twitter is the public square where we find out what’s
going on, share ideas, and gossip. The modern agora.
Copyright 2015 by Jay Cross 68
Why you must take responsibility
for your own learning.
Response by
200 Chief
Learning Officers
Copyright 2015 by Jay Cross 69
Copyright 2015 by Jay Cross 70
Copyright 2015 by Jay Cross 71
Real
Learning
The missing manual for do-it-yourself
learners
Copyright 2015 by Jay Cross 72
JAY CROSS has shaped the way millions of
professionals make decisions. He designed the first
business degree program at the University of
Phoenix and literally wrote the book on Informal
Learning. A champion of experiential learning and
systems thinking, Jay’s calling is to create happier,
more productive workplaces. He is a graduate of
Princeton and Harvard but was struck by how much
more one learns from life than from schooling. He
leads The Real Learning Project and is CEO of the
Internet Time Alliance.
Copyright 2015 by Jay Cross 73
“Real Learning is the manual we've been waiting for to
help empower self-directed learners in really practical
ways.”
Laura Overton, Founder and CEO, Towards Maturity.
“Jay’s straightforward style will lead you into the age of
learner empowerment, choice, and personal freedom.”
Curt Bonk, Professor, Indiana University
“A suite of tools for understanding yourself as a learner
and to kick-start you into learning better, faster, deeper.
Learning to learn gives you the advantage you need to be
a better you for yourself and your future.”
Clark Quinn, Managing Director, Quinnovation
“Jay Cross' collection of resources for Aha! Learning
rockets thinking, planning, and action into the future. If
you're up for new views and ideas and tools, get
onboard.”
R. S. Webster, Prof. Emeritus Ohio State University
Copyright 2015 by Jay Cross 74
Jay Cross
Real Learning
The missing manual for do-it-yourself
learners
http://bit.ly/1MPKRZ4

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Real Learning graphics

  • 1. Copyright 2015 by Jay Cross Aha! Graphics Jay Cross August 25, 2015 Real Learning The missing manual for do-it-yourself learners 1
  • 2. Copyright 2015 by Jay Cross 2 hese are the current (beta) graphics from Real earning. believe all non-fiction books communicate best ith illustrations. As you’ll see, this book is chock ull of them. ictures provide another means of getting to the message. They reinforce the concepts in the text. hey’re also a graphic index to the book, the site, nd the content. For many, they’re the only part of eal Learning they will read. lease don’t share this file with others; it’s beta- eta-beta. I assembled most of this by cutting and asting drawings licensed from Common Craft. he concept is there; time will tell if I improve the xecution. jaycross.com
  • 3. Copyright 2015 by Jay Cross 3 LEARNING, Fast: Real Learning Slow: Seat of the pants
  • 4. Copyright 2015 by Jay Cross 4 These are the most recent graphics from the Real Learning book. Whip through them to get a feel for the what this is about. Then visit the Real Learning Project at http://bit.ly/1MPKRZ4 Recipient X8wg*SS
  • 5. Copyright 2015 by Jay Cross 5 r Jay Cross Aha! Work smarter and have greater impact. Learn faster and remember more. Work out loud. Embrace openness. Co-create knowledge with colleagues. Plan how to achieve your growth goals. Become the person you aspire to be. Learn from experience without instructors or classrooms.
  • 6. Real Learning is for me. It’s self- directed learning. It focuses on two areas: what I need to do to keep up with my job and what experience I need to advance in my career. They said I was responsible for my own learning, but I don’t know where to start or what to do. It feels haphazard. Real Learning is based on what neurologists and learning scientists have found to be most effective. Do-it-yourself learning.
  • 7. Copyright 2015 by Jay Cross 7 Seeing a photo of a lightbulb can increase your creative capacity by 15%. One of many science findings that you can apply to learn more naturally.
  • 8. Copyright 2015 by Jay Cross 8 Scientists have discovered lots about how we learn and grow, but most of the findings never make it down to workers who have to get the job done and people who want to advance. I created the Real Learning Project to share advice on what works with people who are striving to learn and prosper. JAY Brain scientists know how to improve the way you learn.
  • 9. Copyright 2015 by Jay Cross 9 Your Progress Log (“Plog”) is key to your learning. Your Plog may be a blog or a journal. Record your goals. Jot down what you learn (and how) every day. Reflect on your progress every week. or
  • 10. Copyright 2015 by Jay Cross 10 Maybe I can get assigned to the new AI project here. I’d sure learn a lot. I am keeping track of my daily progress. I share what I am doing with my peers. I’ve got my personal network in place. Bots bring new stuff to my attention. I curate my team’s research. An independent learner, taking charge of her destiny.
  • 11. Copyright 2015 by Jay Cross 11 Set your goals and review them frequently. Assess your level of commitment and motivated skills, and core values. Consider what you are proud of and what makes you feel good about yourself. Think about where you want to be five years from now, ten years, twenty years. Write down your major goals at work, in your career, and for your life.
  • 12. Copyright 2015 by Jay Cross 12 You will achieve more by leveraging your strengths than by shoring up your weaknesses.
  • 13. Copyright 2015 by Jay Cross 13 School probably taught you it’s okay to learn about something rather than to learn to do it. Lessons that aren’t tied to action have no staying power. You learn by living your life, doing your job, and paying attention. Experience is the best teacher.
  • 15. Copyright 2015 by Jay Cross 15
  • 16. Copyright 2015 by Jay Cross 16 I learn bits and pieces, sometimes without even realizing it. In the end, it all comes together, and superior performance is the result. Learning from experience is tough. Not learning from experience is the end of the road.I learn as I work, not apart from it. I learn what I need to know. It’s always relevant, unlike some workshops I’ve attended. These days, learning is the job. ahasite.com
  • 17. Copyright 2015 by Jay Cross 17 Bullshit The web is made of this. Cut on your crap detectors.
  • 18. Copyright 2015 by Jay Cross 18 Let’s hook up! Neurons just want to connect.
  • 19. Copyright 2015 by Jay Cross 19
  • 21. Copyright 2015 by Jay Cross 21 Formal Learning Informal Learning Spending Learning Absurd corporate spending: 80+% of professional learning is informal.
  • 22. Copyright 2015 by Jay Cross 22 What Jane Hart calls Modern Workplace Learning is social. We learn from one another. “We store our knowledge in our friends.” We share information and collaborate. Our networks and “life lines” are vital to our performance. Each one teach one. Learning is social.
  • 23. Copyright 2015 by Jay Cross 23 Experiential Learning Social Learning Informal Learning Formal Learning Serendipitous Learning 70:20:10 Situated Learning Double-loop Learning Performance Support Connectivism 21st Century Learning Flipped Learning Real Learning Real Learning embraces them all.
  • 24. Copyright 2015 by Jay Cross 24
  • 25. Copyright 2015 by Jay Cross 25
  • 26. Copyright 2015 by Jay Cross 26 Nothing is all black or all white. Look for shades of gray.
  • 27. Copyright 2015 by Jay Cross 27
  • 28. Copyright 2015 by Jay Cross 28
  • 29. Copyright 2015 by Jay Cross 29
  • 30. Copyright 2015 by Jay Cross 30 Store things in your outboard brain instead of memorizing them.
  • 31. Copyright 2015 by Jay Cross 31
  • 32. Copyright 2015 by Jay Cross 32
  • 33. Copyright 2015 by Jay Cross 33 What it is.How to do it. Real Learning is the sequel to Informal Learning.
  • 34. Copyright 2015 by Jay Cross 34 Learning is a social act. Find other people to learn with and from. Let’s figure this out together.
  • 35. Copyright 2015 by Jay Cross 35 Conversations are the stem cells of learning.
  • 36. Act Assess 8/31/15 Your mind spins from Act to Access to Act at blurring speed.
  • 37. Copyright 2015 by Jay Cross 37 Very special people. Coach Mentor Boss Study buddy Teammates Community of Practice
  • 38. Copyright 2015 by Jay Cross 38
  • 39. Copyright 2015 by Jay Cross 39 Harold Jarche
  • 40. Copyright 2015 by Jay Cross 40 The focus has shifted from knowing stuff to getting things done. You learn experientially — in the course of doing your job. It’s a new deal entirely. Built on material from Jane Hart’s book Modern Workplace Learning. c4lpt.co.uk “No more courses, no more books.”In a complex world where progress is accelerating, learning is the work. Modern Workplace Learning
  • 41. Copyright 2015 by Jay Cross 41 The #1 way to increase your learning on the job is to tackle challenging assignments.
  • 42. Copyright 2015 by Jay Cross 42 Great. Our new robotics group could use a hand. Why don’t we get you assigned there for the next quarter? I’d like to take on some new challenges. “Stretch” assignments provide a powerful way to learn and grow.
  • 43. Copyright 2015 by Jay Cross 43 In business school, Jay learned more from his study group than from his professors. Form your own.
  • 44. Copyright 2015 by Jay Cross 44
  • 45. Copyright 2015 by Jay Cross 45
  • 46. Copyright 2015 by Jay Cross 46 Conditions for Optimal Learning Alert, happy, mindful Engaged, motivated Healthy, well-exercised Mindful, not stressed Feeling valued
  • 47. Copyright 2015 by Jay Cross 47 Follow in Steve Jobs’ footsteps. Walk while you meet.
  • 48. Copyright 2015 by Jay Cross 48
  • 49. Copyright 2015 by Jay Cross 49 http://www.clker.com/ http://www.clipartsheep.com/http://commoncraft.com Search Google for what you want and click Images. Be careful not to take copyrighted material. You need not be an artist to communicate visually. An inexpensive license gives me access to more than 2000 images.
  • 50. Copyright 2015 by Jay Cross 50
  • 51. Copyright 2015 by Jay Cross 51
  • 52. Copyright 2015 by Jay Cross 52 FamiliarLand Unknown Territory You Unknown Territory Unknown Territory
  • 53. Copyright 2015 by Jay Cross 53 Risk Reward
  • 54. Copyright 2015 by Jay Cross 54 Unknown Territory The Edge Unsafe Safe Unknown Territory Unknown Territory High risk Moderate Risk Low Risk How far into Unknown Territory do you want to go? What’s your risk profile?
  • 55. Copyright 2015 by Jay Cross 55 Trips deep into unknown territory are scary but that’s where you learn.
  • 56. Copyright 2015 by Jay Cross 56 Low Risk Moderate Risk High risk Risk prone, daredevil, gambler, hair on fire. High risk but high return if it works. Risk averse. Timid. Low risk, low reward. Adventurous. Optimistic. Loves challenge. Best odds of success.
  • 57. Copyright 2015 by Jay Cross 57 Which would you choose? One million dollars in cash. 50-50 chance of winning $2.4 million. or
  • 58. Copyright 2015 by Jay Cross 58 Average performers Happy Employees Productivity +31% Sales +37% Creativity +200% from Positive Intelligence by Shawn Achor The happier you are, the more productive you become.
  • 59. Copyright 2015 by Jay Cross 59
  • 60. Copyright 2015 by Jay Cross 60
  • 61. Copyright 2015 by Jay Cross 61
  • 62. Copyright 2015 by Jay Cross 62
  • 63. Copyright 2015 by Jay Cross 63 Cue Reward Routine The Habit Loop (Duhigg)
  • 64. Copyright 2015 by Jay Cross 64 Work Out Loud Leave breadcrumbs so others can find what you found. Share what you are doing on your blog. Show samples so others can understand. Post artifacts from meetings, events, conferences. Share an iPhone video on how to accomplish something. Share your presentations on SlideShare Make transparency your default mode of working. Tweet your discoveries. Work with a spirit of generosity. Build up your karma. Provide feedback to others. Speak your mind.
  • 65. Copyright 2015 by Jay Cross 65 Formal Learning Push Passive learner Courses, workshops Grades, obedience Most often solo Anticipate Conform Assumes world is predictable Informal Learning Pull Active learner Learn from experience Competence, growth Most often social Respond Innovate Assumes all is unpredictable Learning is migrating from top-down Push to bottom-up Pull.
  • 66. What’s our time-to-market? How can we increase sales? How competitive are we? When are new products coming on stream? How can we do more for our customers? Are we poised for digital transformation? Speak the language of business to learn how business works.
  • 67. Copyright 2015 by Jay Cross 67 Twitter is the public square where we find out what’s going on, share ideas, and gossip. The modern agora.
  • 68. Copyright 2015 by Jay Cross 68 Why you must take responsibility for your own learning. Response by 200 Chief Learning Officers
  • 69. Copyright 2015 by Jay Cross 69
  • 70. Copyright 2015 by Jay Cross 70
  • 71. Copyright 2015 by Jay Cross 71 Real Learning The missing manual for do-it-yourself learners
  • 72. Copyright 2015 by Jay Cross 72 JAY CROSS has shaped the way millions of professionals make decisions. He designed the first business degree program at the University of Phoenix and literally wrote the book on Informal Learning. A champion of experiential learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He is a graduate of Princeton and Harvard but was struck by how much more one learns from life than from schooling. He leads The Real Learning Project and is CEO of the Internet Time Alliance.
  • 73. Copyright 2015 by Jay Cross 73 “Real Learning is the manual we've been waiting for to help empower self-directed learners in really practical ways.” Laura Overton, Founder and CEO, Towards Maturity. “Jay’s straightforward style will lead you into the age of learner empowerment, choice, and personal freedom.” Curt Bonk, Professor, Indiana University “A suite of tools for understanding yourself as a learner and to kick-start you into learning better, faster, deeper. Learning to learn gives you the advantage you need to be a better you for yourself and your future.” Clark Quinn, Managing Director, Quinnovation “Jay Cross' collection of resources for Aha! Learning rockets thinking, planning, and action into the future. If you're up for new views and ideas and tools, get onboard.” R. S. Webster, Prof. Emeritus Ohio State University
  • 74. Copyright 2015 by Jay Cross 74 Jay Cross Real Learning The missing manual for do-it-yourself learners http://bit.ly/1MPKRZ4