2. Having a digital strategy will
soon look as ridiculous as
having an electricity strategy
Kay Boycott, CEO, Asthma UK
ā
Credit: Filterforge
ā
3. Tech puts power into
peopleās hands and
has the potential to
change both
attitudes and livesā
Nigel Kershaw, Big Issue,
Executive chairman
ā
Credit: Purplemattļ¬sh
4. You donāt have to do
it the way youāve
always done it -
thereās better,
quicker, cheaper
options to look atā
Senior spokesperson, GDS
ā
Credit: Torley
5. Is digital just a better,
way of communicating?
Or are there more
fundamental issues
about power,
ownership, decision-
making, participation
and co-production?
Steve Ford, CEO, Parkinsonās UK
ā
6. It canāt be done to
people. Unless
people feel that
they own it, then it
canātĀ be successfulā
Helena Raven, NSPCC
ā
Credit: Rawpixel
7. If there was one
thing we could
change - it would
be for CEOs to be
braver and more
openā
Vicky Browning, Director,
CharityComms
ā
Credit: Play Crackthesky
8. Just relying on a
generational shift
will take a long
time. We canāt wait
that longā
Gareth Ellis-Williams,
Head of digital,
Prostate Cancer UK
ā
Credit: Pedro Ribiero Simoes
9. You have to start
from the point of
view that no-one
caresā
Adam Gee, Channel 4
shrug
ā
Credit: theryanschubert
10. This is Service
transformation -
partly enabled by
digital ā not digital
transformationā
Sarah Prag,
Digital transformation coach
ā
Credit: Wojciech Staszczyk
11. This isnāt a waste
of money, itās the
necessary cost of
changeā
Edward Humphrey,
Director of Digital, BFI
ā
Credit: Wikimedia
12. "Gen Z value
honesty,
transparency and
have a very direct
relationship with
brands.ā
Hannah Scurļ¬eld,
Research Director, Intel
ā
Credit: Brad Flickinger
13. The sector is too
complacent about
the new, more
digital entrantsā
Karl Wilding, Director of
Public Policy, NCVO
ā
14. As digital natives
grow up and enter
the workforce itās
going to be
increasingly odd for
those skills to be in
silosā
Vicky Browning, Director,
CharityComms
ā
Credit: Your Don
15. 19 c chimneys
Jonathan Simmons, Zone
The only comparable time to this is
the industrialĀ revolutionā
ā
Credit: Hartmann_Maschinenhalle
16. Itās as important to
ļ¬gure out right now
what you should
stop doing digitally
as well as what you
should start doingā
Owen Pringle,
Director, Therein
ā
Credit: bk_
20. In 5 years it may be
disappointing how
little will change
across the sector.
There will be a long
tail of canāts, wonāts,
and canāt aļ¬ords.
Karl Wilding, NCVO
ā
Credit: Jez Arnold
21. In successful
transformation a lot of
changes arenāt about
asking for new
moneyā¦ but spending
it diļ¬erentlyā
Owen Pringle, Therein
ā
Credit: Mohtj
22. Itās all about
leadership. Itās as
simple as
that.Ā Simple answer,
diļ¬cult solutionā
Vicky Browning, Director,
CharityComms
ā
Credit: Atosorigin
23. Digital media
policy should
broadly be about
what you can do
rather than what
you canātā
Roly Keating, CEO
British Library
ā
Credit: Osterhas
24. "Weāre trying to
create bottom up
change - and it is
working - but itās not
fast enough
Frankie Wicks,
Digital Delivery Manager, RSPB
ā
Credit: Horiavarlan
26. Find the realĀ leaders
in an organisation.
Work with them and
you can grow
something good."
Jon Alexander,
New Citizenship Project
ā
Credit: Pam Hataitai
27. HR has a unique role
to play ā but itās
currently under
delivering because
people donāt see how
important it is in this
transformationā
Owen Pringle, Director, Therein
ā
Credit: Grow3
28. āItās so pivotal
to our future
that we need to
put more
resources
behind it"
Beth Thoren, RSPB
ā
Credit: Pixabay
29. How do we turn all this
sector talk into sector action?ā
Emma Thomas, former CEO,
Youthnet
ā
Credit: Marc Wathieu
30. Grant funding may
be dropping but
thereās actually more
opportunities and
more fundersā
Daniel Wilson, Big Issue Invest
ā
Credit: Sirqitous
31. Thereās a growing
appetiteā¦ but at the
moment I donāt think
weāre at the hungry
stage consistently
across the sector yetā
Zoe Amar,
Digital marketing consultant
ā
Credit Jack Fiallos
32. "I donāt think
thereās a space
for charities to
come together
and innovateā
Jon Kingsbury,
Head of Digital Economy,
Knowledge Transfer Network
ā
Credit: Carlos Maya
33. Get a bunch of
smart people in a
room and generate
some new ideasā
Steve Rogers,
Director EMEA, Google
ā
Credit: Gruļ¬ Ywain
34. "This is the challenge for the
charitable sector - the
potential need to redesign
their own organisations at
the same time as changing
the way they deliver
services to end users"
Baroness Martha Lane Fox
ā
Credit: R van Eldwijk
35. Collaborate -
share your code,
share your plans,
share content,
share resourcesā
Ed Humphrey,
Director of Digital, BFI
ā
Credit: F-R-A-N-K
36. Create an umbrella
that protects people
and let them
experiment with
trying to break your
business.ā
Jonathan Kingsbury,
Knowledge Transfer Network
ā
Credit: Unsplash
37. In GDS - the single
biggest thing was
saying that it was
going to be user
centred not
Government
centredā
Senior GDS spokesperson
ā
38. We need:
more people
doing digital,
fewer people in
the digital teamā
Amanda Neylon,
Head of Digital,
Macmillan Cancer Support
ā
39. Lots of charities
donāt empower
their digital
leaders to be
strategicā
Laila Takeh, CMO, Raising IT
ā
Credit: Dean Hochman
40. You can get a
Harvard education
for free. Thatās the
disruption which is
making the biggest
diļ¬erence.ā
Nigel Kershaw, Big Issue
ā
41. I would ļ¬nd it diļ¬cult
to ļ¬nd an area of our
business where
thereās not potential
for technology to
improve what we do"
Simon Gillespie, CEO, British
Heart Foundation
ā
Credit: Woolydear
42. Do we really need
more hospitals and
people in school
buildings? We
should rethink the
resources in our own
communities.
Annika Small, Nominet Trust
ā
Credit: Wikimedia
43. The pace of change
will accelerate, and the
impact of that change
will be more far
reaching than itās
possible to imagine"
Jon Davie, Zone
ā
45. Charity people are just
nicer than elsewhere.
Thatās great - but it
does mean that thereās
a lot of decisions by
committeeā
Rosie Slater,
British Red Cross
ā
Credit: Wikimedia
46. Find one problem
and put enough
eļ¬ort into ļ¬xing
that. Then move
on to the nextā
Bob Barbour, Shelter
ā
Credit: Dan Claudiu Gavril
47. We need more
experiments that
dismantle the barriers
between services,
volunteer and
fundraising. If we did
what might we
achieve?ā
Helen Goulden, Director, Nesta
ā
Credit: Unsplash
48. Be crystal clear on
how important it is to
your business model,
and then be relentless
about trying to change
digital capability"
Kay Boycott, CEO, Asthma Uk
ā
Credit: Wlodi
49. The best
technologies are
the ones that you
stop noticingā
Chris Thorn,
British Heart Foundation
ā
Credit: Riverap1
50. We havenāt begun
to scratch the
surface of how tech
will aļ¬ect
everythingā
Annika Small, former CEO,
Nominet Trust
ā
Credit: Wikimedia
51. This is not just a question of changing
skillset. It is a changing of mindset.
Julie Dodd, Author of the New Reality
ā