Chain-Aid: Domus Master in Interaction Design Final Project
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This presentation was the product of my Final Project (thesis) for the Domus Academy Master in Interaction Design. For more information, see http://uxblitz.com/tagged/final-project Chain-Aid is a low-cost energy efficient wearable device that can be distributed to victims immediately following a disaster. This device will help victims to evacuate, communicate with recovery teams in the absence of cellular service and power outages.
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Chain-Aid: Domus Master in Interaction Design Final Project
- 1. Julie Blitzer Master in Interaction Design 2013/2014 Claudio Moderini Course Leader Nima Gazestani Project Assistant Chain-Aid Building connections and assisting with recovery for natural disaster victims
- 2. “A wicked problem is a social or cultural problem that is difficult or impossible to solve for as many as four reasons: • incomplete or contradictory knowledge, • the number of people and opinions involved, • the large economic burden, • and the interconnected nature of these problems with other problems.” - Jon Kolko, Wicked Problems
- 3. FRAMEWORK
- 4. Framework Concept Scenarios Value & Potential Details PROBLEM Major natural disasters and even large events may present situations in which many people need to communicate with each other in real time, often with limited connectivity.
- 5. Framework Concept Scenarios Value & Potential Details CONTEXT Typhoon Haiyan, Phillippines Hurricane Sandy, USA Colorado Floods, USA Sichuan Earthquake, China
- 6. Framework Concept Scenarios Value & Potential Details BENCHMARKING/Disaster Preparedness Ping by Ushahidi Community Disaster Relief Centers by frog design Drones by Dreamhammer V.ALRT by VSN Mobile TweetClicker by MicroMappers PINDOT by Albay Province
- 7. Framework Concept Scenarios Value & Potential Details BENCHMARKING/Data Collection
- 8. Framework Concept Scenarios Value & Potential Details REQUIREMENTS Low cost Energy efficient Wearable or portable Location enabled (GPS) Peer-to-peer Works offline Low or no infrastructure Feedback for SOS message Coordinate evacuations
- 9. Framework Concept Scenarios Value & Potential Details REQUIREMENTS/Bonus Monitor vitals Smartphones
- 10. Framework Concept Scenarios Value & Potential Details BENCHMARKING/Technology Pirate Box Android SmartWatches iBeacon Romino
- 11. CONCEPT
- 12. Framework Concept Scenarios Value & Potential Details ABSTRACT Chain-Aid is a low-cost energy efficient device that can be distributed to victims immediately following a disaster. This device will help victims to evacuate, communicate with recovery teams in the absence of cellular service and power outages.
- 13. Framework Concept Scenarios Value & Potential Details
- 14. Framework Concept Scenarios Value & Potential Details FEATURES ALERT Contact victims with emergency alert notices, such as evacuate, find shelter, or avoid drinking contaminated water.
- 15. Framework Concept Scenarios Value & Potential Details FEATURES ALERT Contact victims with emergency alert notices, such as evacuate, find shelter, or avoid drinking contaminated water. Guide victims to meeting points and shelters. If necessary, divide evacuees into groups to direct them to separate locations. EVACUATION
- 16. Framework Concept Scenarios Value & Potential Details FEATURES ALERT Contact victims with emergency alert notices, such as evacuate, find shelter, or avoid drinking contaminated water. Guide victims to meeting points and shelters. If necessary, divide evacuees into groups to direct them to separate locations. Connect with emergency rescue help through a service similar to calling 911. EVACUATION SOS / RESCUE
- 17. Framework Concept Scenarios Value & Potential Details FEATURES MESSAGE ALERT Contact victims with emergency alert notices, such as evacuate, find shelter, or avoid drinking contaminated water. Guide victims to meeting points and shelters. If necessary, divide evacuees into groups to direct them to separate locations. Connect with emergency rescue help through a service similar to calling 911. Receive non- emergency updates from local recovery headquarters. EVACUATION SOS / RESCUE
- 18. Framework Concept Scenarios Value & Potential Details VISUAL FEEDBACK ALERT Displays alert iconography and vibrates continuously Guides victims to safety with animating non-traditional compass EVACUATION Displays message iconography and vibrates once MESSAGE
- 19. Framework Concept Scenarios Value & Potential Details PEER-TO-PEER
- 20. SCENARIOS
- 21. Framework Concept Scenarios Value & Potential Details PERSONAS/The Caretaker Quick Stats Living Situation Three-bedroom house with husband and two children Age 38 Devices and Platforms Technical Aptitude Disaster Preparedness Local knowledge Jessica Bio Jessica has a full-time job in her town but also organizes the lives of her family and children. She was obsessively following the news leading up to the storm. Although many people evacuated, she felt worried about the two elderly people on her street to leave them behind. Goal Protect her immediate family and neighbors Key Behaviors - Always in contact with her immediate family - Puts her family’s well-being first - Knows the local community very well Key Motivations - High anxiety and stress due to her responsibilities Primary Activities - Communicating with family outside of disaster area for status updates - Going to town center to collect extra supplies - Checking in on neighbors to make sure they are okay smartphone facebook tablet Twitter laptop Skype
- 22. Framework Concept Scenarios Value & Potential Details EMERGENCY ALERT
- 23. Framework Concept Scenarios Value & Potential Details EMERGENCY ALERT Jessica
- 24. Framework Concept Scenarios Value & Potential Details EMERGENCY ALERT Jessica
- 25. Framework Concept Scenarios Value & Potential Details EMERGENCY ALERT Mark Jessica
- 26. Framework Concept Scenarios Value & Potential Details MESSAGES Jessica
- 27. Framework Concept Scenarios Value & Potential Details PERSONAS/The Techie Goal Always stay connected with the hottest gear Key Behaviors - Has multiple devices with him at all times - Usually the first of his friends to try out a new device or technology Key Motivations - Being disconnected is stressful and even foreign Primary Activities - Communicating with family outside of disaster area for status updates - Posting to social media and logging the disaster situation through photos Mark Bio Mark is a young professional who shares his apartment with two friends from the area, who evactuated before the storm. Mark stayed back to watch the apartment and protect it from looters. He is known among his friends for always having the latest and greatest technology. Quick Stats Living Situation Shares an apartment with two other male roommates Age 24 Devices and Platforms Technical Aptitude Disaster Preparedness Local knowledge facebook Twitter Skype tablet smartphone laptop wearable
- 28. Framework Concept Scenarios Value & Potential Details EVACUATION
- 29. Framework Concept Scenarios Value & Potential Details EVACUATION Jessica
- 30. Framework Concept Scenarios Value & Potential Details EVACUATION Jessica Mark
- 31. Framework Concept Scenarios Value & Potential Details EVACUATION Mark
- 32. Framework Concept Scenarios Value & Potential Details EVACUATION Mark Jessica
- 33. Framework Concept Scenarios Value & Potential Details EVACUATION Jessica Mark
- 34. Framework Concept Scenarios Value & Potential Details ROUTE GUIDANCE OFF ROUTE The center line is a compass. When the victim is following the route, the line is green. If the victim veers off the path, the line is red. Route guidance without the aid of street signs is essential in disaster situations, as many normal guidance markers may be destroyed. FOLLOWING ROUTE OFF ROUTE
- 35. Framework Concept Scenarios Value & Potential Details Ethel Bio Ethel has lived in the area nearly all of her life, but now is alone as her children and grandchildren live far away. When news came about the storm, she said “I’ve seen so many storms here in my lifetime. This will be just like the others. I’ll survive like I always have.” Goal Have enough medicine and food at home until life returns to normal Key Behaviors - Spends a lot of time talking on the phone to family far away - Listens to radio and reads print newspapers to get her information - Takes multiple daily medications Key Motivations - Doesn’t trust the new young people in the community and prefers to stay and guard her home herself. Primary Activities - Waiting for friends or neighbors to arrive who can help replenish her supplies of food, water and medication. Quick Stats Living Situation Alone in the house where she raised her children Age 79 Devices and Platforms Technical Aptitude Disaster Preparedness Local knowledge feature phone PERSONAS/The Local Sage
- 36. Framework Concept Scenarios Value & Potential Details SOS Ethel
- 37. Framework Concept Scenarios Value & Potential Details SOS Jessica Ethel
- 38. Framework Concept Scenarios Value & Potential Details BUTTONS & FEEDBACK SOS Messages Buttons Buttons appear perpendicular to messages and react to squeezing the sides of the band. The text on the buttons animates slightly to give visual feedback for the squeeze gesture. Open Msg
- 39. DETAILS
- 40. Framework Concept Scenarios Value & Potential Details DESIGN LANGUAGE/Color ALERT EVACUATION MESSAGE Yellow or Orange Universal colors for alerts and warnings Purple, Blue or Green Indicate groups of evacuees Avoid colors that may refer to cultural signals to stay in place such as red, orange or yellow. None The lack of color on a standard message indicates that it is lower priority than a yellow alert.
- 41. Framework Concept Scenarios Value & Potential Details DESIGN LANGUAGE/Text ALERT EVACUATION MESSAGE Communicate alert message, user must acknowledge Display end point and instructions on how compass works Scrolling info message once user opens it
- 42. Framework Concept Scenarios Value & Potential Details DESIGN LANGUAGE/Vibration ALERT EVACUATION MESSAGE long vibrations until user acknowledges alert message Notify user that he/she is going the wrong direction, short / fast vibrations until changing direction One short vibration, only when message received
- 43. Framework Concept Scenarios Value & Potential Details DESIGN LANGUAGE/Symbols MESSAGE ALERT EVACUATION MEETING POINT
- 44. Framework Concept Scenarios Value & Potential Details TECHNOLOGY PirateBox Electronic Paper Display
- 46. Framework Concept Scenarios Value & Potential Details VALUE Save lives through faster communication and reaching emergency rescue teams. Reduce shelter overcrowding by allowing some victims to remain in homes deemed safe for habitation. Provide data in real-time to humanitarian relief workers that follow the forthcoming HXL standards from the UN.
- 47. Framework Concept Scenarios Value & Potential Details BEYOND DISASTER Music Festivals Sports Events
- 48. THANKS! Rebuilding the boardwalk in Long Beach, NY