The Emergence of Business Agility
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Talk covering my present experience and views on Business Agility, Agile Transformations, Agile in Business, Agile Methods, Lean and Kanban.
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The Emergence of Business Agility
- 1. 1 www. .xyz ©2017ActineoConsultingLLP @jose_casal BUSINESS THE EMERGENCE OF AGILITY JOSÉ CASAL @jose_casal
- 2. 2 www. .xyz ©2017ActineoConsultingLLP @jose_casal AS A BUSINESS, ARE WE AS EFFECTIVE AS WE CAN BE? WHAT WOULD “BETTER” LOOK LIKE?
- 3. 3 www. .xyz ©2017ActineoConsultingLLP @jose_casal USUALLY… FASTER CHEAPER FEWER DEFECTS LESS RISKY
- 4. 4 www. .xyz ©2017ActineoConsultingLLP @jose_casal LET’S DO AN AGILE TRANSFORMATION
- 5. 5 www. .xyz ©2017ActineoConsultingLLP @jose_casalSOURCE: http://bit.ly/2rpN0tP
- 6. 6 www. .xyz ©2017ActineoConsultingLLP @jose_casal MANY AGILE TRANSFORMATIONS DISSOLVE WITHOUT A TRACE
- 7. 7 www. .xyz ©2017ActineoConsultingLLP @jose_casal WE CAN DO BETTER
- 8. 8 www. .xyz ©2017ActineoConsultingLLP @jose_casal VISIBLE FORMAL SYSTEM INVISIBLE INFORMAL SYSTEM Roles Process Tools Org Chart Customs Language Behaviour Traditions Taboos Stereotypes Beliefs Values CULTURE SOURCE: http://bit.ly/2r51s7p
- 9. 9 www. .xyz ©2017ActineoConsultingLLP @jose_casal VISIBLE FORMAL SYSTEM INVISIBLE INFORMAL SYSTEM Roles Process Tools Org Chart Customs Language Behaviour Traditions Taboos Stereotypes Beliefs Values CULTURE MISALIGNED ORGANISATION SOURCE: http://bit.ly/2r51s7p
- 10. 10 www. .xyz ©2017ActineoConsultingLLP @jose_casal THE DOMINANT PARADIGM FOR MANAGING PRODUCT DEVELOPMENT IS WRONG(DON REINERTSEN)
- 12. 12 www. .xyz ©2017ActineoConsultingLLP @jose_casal Complicated Complex 1. Repetitive 2. Predictable 3. Fixed 4. Visible 1. Unique 2. Unpredictable 3. Evolving 4. Invisible - VS -
- 15. 15 www. .xyz ©2017ActineoConsultingLLP @jose_casal BUSINESS COMPLEXITYWITH CYNEFIN 15 CHAOTIC OBVIOUS COMPLEX COMPLICATED Relations & Command Command Relations Individuals Sense > Analyse > Respond Sense > Categorise > Respond Probe > Sense > Respond Act! > Sense > Respond Best Practice Rigid Constraints Good Practice Governing Constraints Emergent Practice Enabling Constraints Novel Practice Absence of Constraints
- 16. 16 www. .xyz ©2017ActineoConsultingLLP @jose_casal IF YOU HAVE UNCERTAINTY & INTERDEPENDENCE… WE MUST USE EXPERIMENTATION & DISCOVERY
- 17. 17 www. .xyz ©2017ActineoConsultingLLP @jose_casal Myths of Product Development 1 2 3 Customers know what they want Creatives know how to build it Nothing changes along the way
- 18. 21 www. .xyz ©2017ActineoConsultingLLP @jose_casal Myths of Product Development discover Reality expect discover 1 2 3 Customers know what they want Creatives know how to build it Nothing changes along the way
- 19. 22 www. .xyz ©2017ActineoConsultingLLP @jose_casal The Tyranny of the Team SOURCE: http://bit.ly/2rpGcMG
- 20. 23 www. .xyz ©2017ActineoConsultingLLP @jose_casal Organising for Complexity T T T T T T T T T T T T SOURCE: http://bit.ly/2rpGcMG
- 21. 24 www. .xyz ©2017ActineoConsultingLLP @jose_casalSOURCE: http://bit.ly/2rpN0tP
- 22. 25 www. .xyz ©2017ActineoConsultingLLP @jose_casal Baseline Perspectives Key • idea raised to consideration • Consideration to committed • Committed to point of no return • Point of no return to delivery Overall 62% 11% 26% 16.5%
- 23. 26 www. .xyz ©2017ActineoConsultingLLP @jose_casal End-to-End Flow Efficiency Fuzzy front-end Lead time 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46Week Risk reduction Wait waste Value add Captured PoC (3 days) Dev & test ( 4 day) Go Live! 18 weeks waiting 11 weeks waiting 9 weeks waiting SOURCE: http://bit.ly/2r6MwaR
- 27. 32 www. .xyz ©2017ActineoConsultingLLP @jose_casal Flow vs Resource Management Mindsets LEAD TIME & COST UTILISATION Cost of Idle Capacity Time to Complete & Delay Cost Total Cost Economically Optimal Utilisation Point 0% 100% SOURCE: http://bit.ly/2rpEKtI
- 28. 34 www. .xyz ©2017ActineoConsultingLLP @jose_casal The Iron Triangle TIME COST SCOPE QUALITY
- 29. 35 www. .xyz ©2017ActineoConsultingLLP @jose_casal SOURCE: http://bit.ly/2qoisEB
- 30. 36 www. .xyz ©2017ActineoConsultingLLP @jose_casal FOR BUSINESS AGILITY, THIS IS NOT GOOD ENOUGH
- 31. 37 www. .xyz ©2017ActineoConsultingLLP @jose_casal The Iron Triangle TIME COST SCOPE ON ON ON
- 32. 40 www. .xyz ©2017ActineoConsultingLLP @jose_casal The Iron Triangle TIME COST SCOPE ON ON ON Buffers Slower More Expensive Contingency Up-Front Analysis & Big Batches Business Risk & Wasteful SOURCE: http://bit.ly/2r4W2JG
- 33. 42 www. .xyz ©2017ActineoConsultingLLP @jose_casal Break away from this thinking… TIME COST SCOPE Impact Fit For Purpose Flow SOURCE: http://bit.ly/2r4W2JG
- 34. 44 www. .xyz ©2017ActineoConsultingLLP @jose_casal Principles for Business Agility LEARNINGPEOPLE IMPACT FITNESS FOR PURPOSE FLOW FFLIP
- 35. 45 www. .xyz ©2017ActineoConsultingLLP @jose_casal Benefits of Business Agility SOURCE: http://bit.ly/2v54hGm
- 36. 48 www. .xyz ©2017ActineoConsultingLLP @jose_casal Accelerated ROI SOURCE: http://bit.ly/2r4W2JG BUSINESS VALUE TIME 6 releases in 6 months 1 release in 6 months Investment 6M 12M 18M 24M Earlier break-even point
- 37. 49 www. .xyz ©2017ActineoConsultingLLP @jose_casal IS NOT AN OPTION AGILITY BUSINESS
- 38. 50 www. .xyz ©2017ActineoConsultingLLP @jose_casal IS NOT AN OPTION AGILITY BUSINESS
- 39. 51 www. .xyz ©2017ActineoConsultingLLP @jose_casal IS NOT AN OPTION AGILITY BUSINESS IT IS A MATTER OF BUSINESS SURVIVAL
- 40. 52 www. .xyz ©2017ActineoConsultingLLP @jose_casal 1 Visualise 2 Limit Work in Progress 3 Manage & Measure Flow 4 Make Policies Explicit 5 Implement Feedback Loops 6 Improve Collaboratively. Evolve Experimentally Principles Practices 1 Start with what you do now 2 Agree to pursue evolutionary change 3 Encourage act of leadership at all levels
- 42. 54 www. .xyz ©2017ActineoConsultingLLP @jose_casal References • Value Flow Quality by Emergn http://valueflowquality.com • A. Neus. P. Scherf. "Opening minds: Cultural change with the introduction of open-source collaboration methods" 2005. http://dimsboiv.uqac.ca/8INF851/tp/paper/neus.pdf • Donald G. Reinertsen. “The Principles of Product Development Flow: Second Generation Lean Product Development”. 2009. ISBN 9781935401001D. • Snowden "Cynefin Framework" http://cognitive-edge.com/ • N. Pflaeging “Organize for Complexity” 2014. ISBN 978-0991537600. https://www.organizeforcomplexity.com/ • H. Forss "The Red Brick Cancer" https://hakanforss.wordpress.com/2012/09/14/lean-lego-the-red-brick-cancer/ • N. Modig and P. Åhlström "This is Lean: Resolving the Efficiency Paradox" 2012. ISBN 978-9198039306 • P. Brodzinski “Economic Value of Slack Time” http://brodzinski.com/2015/01/slack-time-value.html • Version One "Benefits of Agile Software Development" https://www.versionone.com/agile-101/agile-software- development-benefits/ • J. Yip. “Benefits of Agile From a Financial Perspective” https://www.slideshare.net/jchyip/benefits-of-agile-from-a- financial-perspective • A. Shalloway, G. Beaver, and J. Trott "Lean-Agile Software Development" 2010. ISBN 9780321647993
- 43. 55 www. .xyz ©2017ActineoConsultingLLP @jose_casal Picture Credits • "Finally Agile" http://geek-and-poke.com/geekandpoke/2016/4/26/finally-agile • "Donald Reinertsen" http://leanmagazine.net/lean/cost-of-delay-don-reinertsen/ • "Ford Factory 1920" https://www.pinterest.co.uk/pin/375135843933270183/ • "Millennium Stadium Seats" http://www.free-city-guides.com/cardiff/millennium-stadium/ • "The Sorting Hat" https://www.hp-lexicon.org/wp-content/uploads/2016/09/the_sorting_hat_by_sahinduezguen- d47mwt5.png • "The A-Team" http://img2.tvtome.com/i/u/37295f7da7244819c8563a00f5229dbd.png • "The Iron Triangle" https://www.atlassian.com/agile/agile-iron-triangle • "Benefits of Agile" https://www.versionone.com/wp- content/uploads/2015/07/agile_development_value_proposition.gif • "Accelerated ROI" http://valueflowquality.com