How to cleanse a toxic workplace. Its actually very simple. All you need to do is care!

1. CLEANSING
A TOXIC WORKFORCE

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5. CREATING AND
MAINTAINING A
WORLD CLASS
COMPANY
VISION

6. DOING THE
RIGHT THING…
THE RIGHT
WAY…
ALL THE TIME!
DEFINING
WORLD
CLASS

7. CORE VALUES
TEAM
Working together for a
common purpose
or goal
COMMUNICATION
Timely. Effective.
Respectful.
EXCELLENCE
An expectation of
superior performance
while successfully
achieving results
HONESTY
Complete truthfulness
to yourself, co-workers
and others
TRUST
Firm reliance in
yourself, co-workers
and the company
PRIDE
Respect for your work,
yourself, co-workers
and the company
Faithful commitment
to co-workers and the
Company
LOYALTY CREATIVITY
Using imagination to
drive innovation
COMMUNITY
CONTRIBUTION
Giving back with
caring

8. TOXIC
LEADERSHIP
STYLES
Narcissistic
Aggressive
Passive
Passive Aggressive
Disorganization
Resistance to Change
Credit takers
Micro Managers
Bully
Don’t give a s#$%!

9. TOXIC
BEHAVIORS
Co-workers
gang up on
each other –
shaming
Team
Sabotage
Office
gossip
The boss is
absent, no
guidance
Everyone
operates
under different
rules (SILOS)
Low
expectations
Cant think for
themselves
Quit & Stayed
Still Getting
Paid
(BLOCKERS)

10. #1 GET THE
BASICS RIGHT
Benefits
Compensation
401k
Environment

11. #2
CONFRONT
THE
SITUATION
Surveys
Exit interviews
Weekly huddles with
new hires
1 on 1 with long-term
team members
Get ready to work!
Your goal is to earn trust

12. #3 FULL
TRANSPARENCY
Address issues as
they come up.
Care enough to
confront.
Communicate
survey results and
your
follow up
Allow and enforce
full cross
departmental
communication
BEER 101
Do what you say
you are going
to do
Admit
mistakes

13. #4 STOP SILOS
Include everyone in the
conversation
Cause and affect training
Create cross functional
teams to address
opportunities
What's working, not
working,what's confusing
Implement their ideas
Allow decisions to come
from the team not
leadership

14. NEVER
APOLOGIZE
FOR
STANDARDS
#5
Hold everyone equally
accountable
Track and post progress

15. IT ALL COMES
DOWN TO
CARING
#6
The cost of not
caring will ruin your
business – its how
you loose people
People will grow
when allowed to be
involved
When leadership
cares it all comes
together

16. THIS STUFF WORKS!

17. E+R=OEVENT
PLUS
RESPONSE
EQUALS
THE
OUTCOME

18. JONATHAN “JJ”
JARRELLBE HONEST, BE
KIND, BE USEFUL jjarrell@conedist.com
352-438-7503