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Clense a Toxic Workplace

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How to cleanse a toxic workplace. Its actually very simple. All you need to do is care!

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Clense a Toxic Workplace

  1. 1. CLEANSING A TOXIC WORKFORCE
  2. 2. Tennessee California Texas MarylandIndiana Atlanta Georgia South Carolina Florida New Jersey 9 LOCATIONS 1800 ASSOCIATES 4 BILLION REVENUE FAMILY vs PUBLIC
  3. 3. SOME OF THE BRANDS WE SELL 6,000,000-22-15,000-200-3300-300-2 WWW.TEAMCONE.NET
  4. 4. CREATING AND MAINTAINING A WORLD CLASS COMPANY VISION
  5. 5. DOING THE RIGHT THING… THE RIGHT WAY… ALL THE TIME! DEFINING WORLD CLASS
  6. 6. CORE VALUES TEAM Working together for a common purpose or goal COMMUNICATION Timely. Effective. Respectful. EXCELLENCE An expectation of superior performance while successfully achieving results HONESTY Complete truthfulness to yourself, co-workers and others TRUST Firm reliance in yourself, co-workers and the company PRIDE Respect for your work, yourself, co-workers and the company Faithful commitment to co-workers and the Company LOYALTY CREATIVITY Using imagination to drive innovation COMMUNITY CONTRIBUTION Giving back with caring
  7. 7. TOXIC LEADERSHIP STYLES Narcissistic Aggressive Passive Passive Aggressive Disorganization Resistance to Change Credit takers Micro Managers Bully Don’t give a s#$%!
  8. 8. TOXIC BEHAVIORS Co-workers gang up on each other – shaming Team Sabotage Office gossip The boss is absent, no guidance Everyone operates under different rules (SILOS) Low expectations Cant think for themselves Quit & Stayed Still Getting Paid (BLOCKERS)
  9. 9. #1 GET THE BASICS RIGHT Benefits Compensation 401k Environment
  10. 10. #2 CONFRONT THE SITUATION Surveys Exit interviews Weekly huddles with new hires 1 on 1 with long-term team members Get ready to work! Your goal is to earn trust
  11. 11. #3 FULL TRANSPARENCY Address issues as they come up. Care enough to confront. Communicate survey results and your follow up Allow and enforce full cross departmental communication BEER 101 Do what you say you are going to do Admit mistakes
  12. 12. #4 STOP SILOS Include everyone in the conversation Cause and affect training Create cross functional teams to address opportunities What's working, not working,what's confusing Implement their ideas Allow decisions to come from the team not leadership
  13. 13. NEVER APOLOGIZE FOR STANDARDS #5 Hold everyone equally accountable Track and post progress
  14. 14. IT ALL COMES DOWN TO CARING #6 The cost of not caring will ruin your business – its how you loose people People will grow when allowed to be involved When leadership cares it all comes together
  15. 15. THIS STUFF WORKS!
  16. 16. E+R=OEVENT PLUS RESPONSE EQUALS THE OUTCOME
  17. 17. JONATHAN “JJ” JARRELLBE HONEST, BE KIND, BE USEFUL jjarrell@conedist.com 352-438-7503

How to cleanse a toxic workplace. Its actually very simple. All you need to do is care!

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