SlideShare a Scribd company logo
1 of 19
Download to read offline
1 0 T I P S F O R M A N AG I N G C L I E N T S
( W I T H O U T G O I N G C R A Z Y )
John Eckman • @jeckman • #wcri
I N T H E B E G I N N I N G
John Eckman • @jeckman • #wcri
I N T E N T > T E C H N I Q U E
John Eckman • @jeckman • #wcri
Sincerity of intent counts more
than sophistication of technique.
- Mahan Khalsa
B E YO U R B E S T S E L F
John Eckman • @jeckman • #wcri
https://www.flickr.com/photos/wocintechchat/25392535573/
G E T I T I N W R I T I N G
John Eckman • @jeckman • #wcri
I N F L I G H T
John Eckman • @jeckman • #wcri
D O N ’ T F O R G E T TO B R E AT H E
John Eckman • @jeckman • #wcri
I T ’ S A L L A B O U T P E R S P E C T I V E
John Eckman • @jeckman • #wcri
P I C K YO U R B AT T L E S
John Eckman • @jeckman • #wcri
C H E C K I N P E R I O D I C A L LY
John Eckman • @jeckman • #wcri
I N T H E E N D
John Eckman • @jeckman • #wcri
T H I S TO O S H A L L PAS S
John Eckman • @jeckman • #wcri
S O M E R E L AT I O N S H I P S S H O U L D E N D
John Eckman • @jeckman • #wcri
L A N D SA F E LY
John Eckman • @jeckman • #wcri
B O N U S
YO U A R E N OT YO U R J O B
John Eckman • @jeckman • #wcri
S U M M A RY
1. Intent > technique
2. Be your best self
3. Get it in writing
4. Don’t forget to breathe
5. It’s all about perspective

6. Pick your battles

7. Check in periodically
8. This too shall pass
9. Some relationships should end
10. Land safely
11. You are not your job
Come work with us:
https://10up.com/contact/
https://10up.com/careers/

More Related Content

What's hot

Fitch spencer ppp_outline_pcp_1409
Fitch spencer ppp_outline_pcp_1409Fitch spencer ppp_outline_pcp_1409
Fitch spencer ppp_outline_pcp_1409Spencer Fitch
 
5 Sales Prospecting Techniques You Probably Never Tried (but Should).
5 Sales Prospecting Techniques You Probably Never Tried (but Should).5 Sales Prospecting Techniques You Probably Never Tried (but Should).
5 Sales Prospecting Techniques You Probably Never Tried (but Should).Ago Cluytens
 
10 Slide Tips for a Presentation
10 Slide Tips for a Presentation10 Slide Tips for a Presentation
10 Slide Tips for a Presentationacorvi19
 
JulyMeetingsFlyer_July13
JulyMeetingsFlyer_July13JulyMeetingsFlyer_July13
JulyMeetingsFlyer_July13Ted Enoch
 
Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)
Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)
Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)Lisi Hocke
 
SEDA Embedding Learning Technologies
SEDA Embedding Learning TechnologiesSEDA Embedding Learning Technologies
SEDA Embedding Learning Technologiessarahhall01
 
My goal this year
My goal this yearMy goal this year
My goal this yearGetEchoed
 
Facebook Marketing-PRSA T3
Facebook Marketing-PRSA T3Facebook Marketing-PRSA T3
Facebook Marketing-PRSA T3Justin Levy
 
Good photo taking techniques
Good photo taking techniquesGood photo taking techniques
Good photo taking techniqueslelababydoll
 
Pistilli Realty Group: Top 5 Art Deco Skyscrapers in NYC
Pistilli Realty Group: Top 5 Art Deco Skyscrapers in NYCPistilli Realty Group: Top 5 Art Deco Skyscrapers in NYC
Pistilli Realty Group: Top 5 Art Deco Skyscrapers in NYCPistilli Realty Group
 
Kicking poly drama on its ass
Kicking poly drama on its assKicking poly drama on its ass
Kicking poly drama on its assCunning Minx
 
2014 calendar
2014 calendar2014 calendar
2014 calendarron mader
 

What's hot (20)

Fitch spencer ppp_outline_pcp_1409
Fitch spencer ppp_outline_pcp_1409Fitch spencer ppp_outline_pcp_1409
Fitch spencer ppp_outline_pcp_1409
 
5 Sales Prospecting Techniques You Probably Never Tried (but Should).
5 Sales Prospecting Techniques You Probably Never Tried (but Should).5 Sales Prospecting Techniques You Probably Never Tried (but Should).
5 Sales Prospecting Techniques You Probably Never Tried (but Should).
 
10 Slide Tips for a Presentation
10 Slide Tips for a Presentation10 Slide Tips for a Presentation
10 Slide Tips for a Presentation
 
Thinglink
ThinglinkThinglink
Thinglink
 
Visual r esume
Visual r esumeVisual r esume
Visual r esume
 
All the news that's fit to share
All the news that's fit to shareAll the news that's fit to share
All the news that's fit to share
 
JulyMeetingsFlyer_July13
JulyMeetingsFlyer_July13JulyMeetingsFlyer_July13
JulyMeetingsFlyer_July13
 
Emotions and the art of sharing
Emotions and the art of sharingEmotions and the art of sharing
Emotions and the art of sharing
 
Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)
Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)
Cross-team Pair Testing: Lessons of a Testing Traveler (CAST 2018)
 
SEDA Embedding Learning Technologies
SEDA Embedding Learning TechnologiesSEDA Embedding Learning Technologies
SEDA Embedding Learning Technologies
 
My goal this year
My goal this yearMy goal this year
My goal this year
 
Epistemología: Tipos conocimiento
Epistemología: Tipos conocimientoEpistemología: Tipos conocimiento
Epistemología: Tipos conocimiento
 
Facebook Marketing-PRSA T3
Facebook Marketing-PRSA T3Facebook Marketing-PRSA T3
Facebook Marketing-PRSA T3
 
Good photo taking techniques
Good photo taking techniquesGood photo taking techniques
Good photo taking techniques
 
Aylin Cadir
Aylin CadirAylin Cadir
Aylin Cadir
 
Pistilli Realty Group: Top 5 Art Deco Skyscrapers in NYC
Pistilli Realty Group: Top 5 Art Deco Skyscrapers in NYCPistilli Realty Group: Top 5 Art Deco Skyscrapers in NYC
Pistilli Realty Group: Top 5 Art Deco Skyscrapers in NYC
 
Tempe Instagrammys 2021
Tempe Instagrammys 2021Tempe Instagrammys 2021
Tempe Instagrammys 2021
 
Kicking poly drama on its ass
Kicking poly drama on its assKicking poly drama on its ass
Kicking poly drama on its ass
 
2014 calendar
2014 calendar2014 calendar
2014 calendar
 
P4P: Rhode Island Practice
P4P: Rhode Island PracticeP4P: Rhode Island Practice
P4P: Rhode Island Practice
 

Viewers also liked

WooCommerce: An E-Commerce Solution for Wordpress
WooCommerce: An E-Commerce Solution for WordpressWooCommerce: An E-Commerce Solution for Wordpress
WooCommerce: An E-Commerce Solution for WordpressDigamber Pradhan
 
How to Deal with Problem Clients
How to Deal with Problem ClientsHow to Deal with Problem Clients
How to Deal with Problem ClientsNathan Ingram
 
Tools And Techniques For Evaluating Accessibility
Tools And Techniques For Evaluating AccessibilityTools And Techniques For Evaluating Accessibility
Tools And Techniques For Evaluating AccessibilityRachel Cherry
 
Content Creation Regimen - WordCamp Hamilton 2016
Content Creation Regimen - WordCamp Hamilton 2016Content Creation Regimen - WordCamp Hamilton 2016
Content Creation Regimen - WordCamp Hamilton 2016Andy McIlwain
 
WordPress 101 from WordCamp Cincinatti 2016
WordPress 101 from WordCamp Cincinatti 2016WordPress 101 from WordCamp Cincinatti 2016
WordPress 101 from WordCamp Cincinatti 2016Angela Meeker
 
Not One and Done - Repurposing Your Content
Not One and Done - Repurposing Your ContentNot One and Done - Repurposing Your Content
Not One and Done - Repurposing Your ContentSharon A. Dawson, DTM
 
2013-08-10 WordCamp Russia - Aleksandr Stankevic
2013-08-10 WordCamp Russia - Aleksandr Stankevic2013-08-10 WordCamp Russia - Aleksandr Stankevic
2013-08-10 WordCamp Russia - Aleksandr Stankevicsysmonk
 
WordPress mit React – Mehr als eine Zweckehe?!
WordPress mit React – Mehr als eine Zweckehe?!WordPress mit React – Mehr als eine Zweckehe?!
WordPress mit React – Mehr als eine Zweckehe?!Paul Vincent Beigang
 
2016 #WCFAY Anatomy of a Website
2016 #WCFAY Anatomy of a Website2016 #WCFAY Anatomy of a Website
2016 #WCFAY Anatomy of a WebsiteJamie's Notebook
 
Pressnomics 2015 - Managing Client Expectations
Pressnomics 2015 - Managing Client ExpectationsPressnomics 2015 - Managing Client Expectations
Pressnomics 2015 - Managing Client ExpectationsSteve Zehngut
 
VersionPress - WordPress + Git
VersionPress - WordPress + GitVersionPress - WordPress + Git
VersionPress - WordPress + Gitfrankstaude
 
Do you really- need a 2kg pocket knife-
Do you  really- need  a 2kg pocket knife-Do you  really- need  a 2kg pocket knife-
Do you really- need a 2kg pocket knife-Kate Newbill
 
WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...
WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...
WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...allilevine
 
Word press gets responsive 4x3
Word press gets responsive 4x3Word press gets responsive 4x3
Word press gets responsive 4x3Edmund Turbin
 
Flexing Your WordPress Themes
Flexing Your WordPress ThemesFlexing Your WordPress Themes
Flexing Your WordPress ThemesTim Blodgett
 
Using the Editor the Proper Way - WordCamp Toronto 2015
Using the Editor the Proper Way - WordCamp Toronto 2015Using the Editor the Proper Way - WordCamp Toronto 2015
Using the Editor the Proper Way - WordCamp Toronto 2015sethta
 
My Contributor Story
My Contributor StoryMy Contributor Story
My Contributor StoryMarko Heijnen
 
Learning java script and wordpress rest api by tom hermans wordcamp netherl...
Learning java script and wordpress rest api by tom hermans   wordcamp netherl...Learning java script and wordpress rest api by tom hermans   wordcamp netherl...
Learning java script and wordpress rest api by tom hermans wordcamp netherl...Tom Hermans
 
WordPress & Front-end performance
WordPress & Front-end performanceWordPress & Front-end performance
WordPress & Front-end performanceMichael Mizner
 

Viewers also liked (20)

WooCommerce: An E-Commerce Solution for Wordpress
WooCommerce: An E-Commerce Solution for WordpressWooCommerce: An E-Commerce Solution for Wordpress
WooCommerce: An E-Commerce Solution for Wordpress
 
How to Deal with Problem Clients
How to Deal with Problem ClientsHow to Deal with Problem Clients
How to Deal with Problem Clients
 
Tools And Techniques For Evaluating Accessibility
Tools And Techniques For Evaluating AccessibilityTools And Techniques For Evaluating Accessibility
Tools And Techniques For Evaluating Accessibility
 
Content Creation Regimen - WordCamp Hamilton 2016
Content Creation Regimen - WordCamp Hamilton 2016Content Creation Regimen - WordCamp Hamilton 2016
Content Creation Regimen - WordCamp Hamilton 2016
 
WordPress 101 from WordCamp Cincinatti 2016
WordPress 101 from WordCamp Cincinatti 2016WordPress 101 from WordCamp Cincinatti 2016
WordPress 101 from WordCamp Cincinatti 2016
 
Not One and Done - Repurposing Your Content
Not One and Done - Repurposing Your ContentNot One and Done - Repurposing Your Content
Not One and Done - Repurposing Your Content
 
2013-08-10 WordCamp Russia - Aleksandr Stankevic
2013-08-10 WordCamp Russia - Aleksandr Stankevic2013-08-10 WordCamp Russia - Aleksandr Stankevic
2013-08-10 WordCamp Russia - Aleksandr Stankevic
 
WordPress mit React – Mehr als eine Zweckehe?!
WordPress mit React – Mehr als eine Zweckehe?!WordPress mit React – Mehr als eine Zweckehe?!
WordPress mit React – Mehr als eine Zweckehe?!
 
2016 #WCFAY Anatomy of a Website
2016 #WCFAY Anatomy of a Website2016 #WCFAY Anatomy of a Website
2016 #WCFAY Anatomy of a Website
 
CSS na steroidima (SASS)
CSS na steroidima (SASS)CSS na steroidima (SASS)
CSS na steroidima (SASS)
 
Pressnomics 2015 - Managing Client Expectations
Pressnomics 2015 - Managing Client ExpectationsPressnomics 2015 - Managing Client Expectations
Pressnomics 2015 - Managing Client Expectations
 
VersionPress - WordPress + Git
VersionPress - WordPress + GitVersionPress - WordPress + Git
VersionPress - WordPress + Git
 
Do you really- need a 2kg pocket knife-
Do you  really- need  a 2kg pocket knife-Do you  really- need  a 2kg pocket knife-
Do you really- need a 2kg pocket knife-
 
WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...
WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...
WordCamp Montreal 2015: Combining Custom Post Types, Fields, and Meta Boxes t...
 
Word press gets responsive 4x3
Word press gets responsive 4x3Word press gets responsive 4x3
Word press gets responsive 4x3
 
Flexing Your WordPress Themes
Flexing Your WordPress ThemesFlexing Your WordPress Themes
Flexing Your WordPress Themes
 
Using the Editor the Proper Way - WordCamp Toronto 2015
Using the Editor the Proper Way - WordCamp Toronto 2015Using the Editor the Proper Way - WordCamp Toronto 2015
Using the Editor the Proper Way - WordCamp Toronto 2015
 
My Contributor Story
My Contributor StoryMy Contributor Story
My Contributor Story
 
Learning java script and wordpress rest api by tom hermans wordcamp netherl...
Learning java script and wordpress rest api by tom hermans   wordcamp netherl...Learning java script and wordpress rest api by tom hermans   wordcamp netherl...
Learning java script and wordpress rest api by tom hermans wordcamp netherl...
 
WordPress & Front-end performance
WordPress & Front-end performanceWordPress & Front-end performance
WordPress & Front-end performance
 

More from John Eckman

Don't fear the block: Gutenberg is gettin' good
Don't fear the block: Gutenberg is gettin' goodDon't fear the block: Gutenberg is gettin' good
Don't fear the block: Gutenberg is gettin' goodJohn Eckman
 
#NoStalking: Advertising & User Privacy
#NoStalking: Advertising & User Privacy#NoStalking: Advertising & User Privacy
#NoStalking: Advertising & User PrivacyJohn Eckman
 
There's a Reason We Call Them Institutions: Working in Higher Education Witho...
There's a Reason We Call Them Institutions: Working in Higher Education Witho...There's a Reason We Call Them Institutions: Working in Higher Education Witho...
There's a Reason We Call Them Institutions: Working in Higher Education Witho...John Eckman
 
Working the Open: Open Source in an Agency
Working the Open: Open Source in an AgencyWorking the Open: Open Source in an Agency
Working the Open: Open Source in an AgencyJohn Eckman
 
GDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By Design
GDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By DesignGDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By Design
GDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By DesignJohn Eckman
 
The Blob, the Chunk, & the Block: Structured Content in the Age of Gutenberg
The Blob, the Chunk, & the Block: Structured Content in the Age of GutenbergThe Blob, the Chunk, & the Block: Structured Content in the Age of Gutenberg
The Blob, the Chunk, & the Block: Structured Content in the Age of GutenbergJohn Eckman
 
Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...
Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...
Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...John Eckman
 
Engaging in Digital: Sites for Non-Profits
Engaging in Digital: Sites for Non-ProfitsEngaging in Digital: Sites for Non-Profits
Engaging in Digital: Sites for Non-ProfitsJohn Eckman
 
Dear Firstname Lastname: Personalization & Content Targeting
Dear Firstname Lastname: Personalization & Content TargetingDear Firstname Lastname: Personalization & Content Targeting
Dear Firstname Lastname: Personalization & Content TargetingJohn Eckman
 
But Why? Use Cases for the REST API
But Why? Use Cases for the REST APIBut Why? Use Cases for the REST API
But Why? Use Cases for the REST APIJohn Eckman
 
Disrupting Distribution
Disrupting DistributionDisrupting Distribution
Disrupting DistributionJohn Eckman
 
Client Diplomacy: From Adversaries to Allies
Client Diplomacy: From Adversaries to AlliesClient Diplomacy: From Adversaries to Allies
Client Diplomacy: From Adversaries to AlliesJohn Eckman
 
WordPress as a CMS Platform: Gilbane 2015
WordPress as a CMS Platform: Gilbane 2015WordPress as a CMS Platform: Gilbane 2015
WordPress as a CMS Platform: Gilbane 2015John Eckman
 
WordPress and the Enterprise Disconnect
WordPress and the Enterprise DisconnectWordPress and the Enterprise Disconnect
WordPress and the Enterprise DisconnectJohn Eckman
 
The Future of WordPress (and Your Role In It)
The Future of WordPress (and Your Role In It)The Future of WordPress (and Your Role In It)
The Future of WordPress (and Your Role In It)John Eckman
 
Design From the Content Out
Design From the Content OutDesign From the Content Out
Design From the Content OutJohn Eckman
 
Design From the Content Out
Design From the Content OutDesign From the Content Out
Design From the Content OutJohn Eckman
 
Outside the WordPress Bubble
Outside the WordPress BubbleOutside the WordPress Bubble
Outside the WordPress BubbleJohn Eckman
 
Enterprise Video the Easy Way: Previewing the Brightcove Connector for WordPress
Enterprise Video the Easy Way: Previewing the Brightcove Connector for WordPressEnterprise Video the Easy Way: Previewing the Brightcove Connector for WordPress
Enterprise Video the Easy Way: Previewing the Brightcove Connector for WordPressJohn Eckman
 
Building Community, Building Software
Building Community, Building SoftwareBuilding Community, Building Software
Building Community, Building SoftwareJohn Eckman
 

More from John Eckman (20)

Don't fear the block: Gutenberg is gettin' good
Don't fear the block: Gutenberg is gettin' goodDon't fear the block: Gutenberg is gettin' good
Don't fear the block: Gutenberg is gettin' good
 
#NoStalking: Advertising & User Privacy
#NoStalking: Advertising & User Privacy#NoStalking: Advertising & User Privacy
#NoStalking: Advertising & User Privacy
 
There's a Reason We Call Them Institutions: Working in Higher Education Witho...
There's a Reason We Call Them Institutions: Working in Higher Education Witho...There's a Reason We Call Them Institutions: Working in Higher Education Witho...
There's a Reason We Call Them Institutions: Working in Higher Education Witho...
 
Working the Open: Open Source in an Agency
Working the Open: Open Source in an AgencyWorking the Open: Open Source in an Agency
Working the Open: Open Source in an Agency
 
GDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By Design
GDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By DesignGDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By Design
GDPR FTW, or, How I Learned to Stop Worrying and Love Privacy By Design
 
The Blob, the Chunk, & the Block: Structured Content in the Age of Gutenberg
The Blob, the Chunk, & the Block: Structured Content in the Age of GutenbergThe Blob, the Chunk, & the Block: Structured Content in the Age of Gutenberg
The Blob, the Chunk, & the Block: Structured Content in the Age of Gutenberg
 
Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...
Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...
Taking Back What and From Whom?: Imagined Communities and Role of WordPress i...
 
Engaging in Digital: Sites for Non-Profits
Engaging in Digital: Sites for Non-ProfitsEngaging in Digital: Sites for Non-Profits
Engaging in Digital: Sites for Non-Profits
 
Dear Firstname Lastname: Personalization & Content Targeting
Dear Firstname Lastname: Personalization & Content TargetingDear Firstname Lastname: Personalization & Content Targeting
Dear Firstname Lastname: Personalization & Content Targeting
 
But Why? Use Cases for the REST API
But Why? Use Cases for the REST APIBut Why? Use Cases for the REST API
But Why? Use Cases for the REST API
 
Disrupting Distribution
Disrupting DistributionDisrupting Distribution
Disrupting Distribution
 
Client Diplomacy: From Adversaries to Allies
Client Diplomacy: From Adversaries to AlliesClient Diplomacy: From Adversaries to Allies
Client Diplomacy: From Adversaries to Allies
 
WordPress as a CMS Platform: Gilbane 2015
WordPress as a CMS Platform: Gilbane 2015WordPress as a CMS Platform: Gilbane 2015
WordPress as a CMS Platform: Gilbane 2015
 
WordPress and the Enterprise Disconnect
WordPress and the Enterprise DisconnectWordPress and the Enterprise Disconnect
WordPress and the Enterprise Disconnect
 
The Future of WordPress (and Your Role In It)
The Future of WordPress (and Your Role In It)The Future of WordPress (and Your Role In It)
The Future of WordPress (and Your Role In It)
 
Design From the Content Out
Design From the Content OutDesign From the Content Out
Design From the Content Out
 
Design From the Content Out
Design From the Content OutDesign From the Content Out
Design From the Content Out
 
Outside the WordPress Bubble
Outside the WordPress BubbleOutside the WordPress Bubble
Outside the WordPress Bubble
 
Enterprise Video the Easy Way: Previewing the Brightcove Connector for WordPress
Enterprise Video the Easy Way: Previewing the Brightcove Connector for WordPressEnterprise Video the Easy Way: Previewing the Brightcove Connector for WordPress
Enterprise Video the Easy Way: Previewing the Brightcove Connector for WordPress
 
Building Community, Building Software
Building Community, Building SoftwareBuilding Community, Building Software
Building Community, Building Software
 

Recently uploaded

Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 

Recently uploaded (20)

Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 

Managing Clients without Going Crazy

  • 1. 1 0 T I P S F O R M A N AG I N G C L I E N T S ( W I T H O U T G O I N G C R A Z Y ) John Eckman • @jeckman • #wcri
  • 2.
  • 3. I N T H E B E G I N N I N G John Eckman • @jeckman • #wcri
  • 4. I N T E N T > T E C H N I Q U E John Eckman • @jeckman • #wcri Sincerity of intent counts more than sophistication of technique. - Mahan Khalsa
  • 5. B E YO U R B E S T S E L F John Eckman • @jeckman • #wcri https://www.flickr.com/photos/wocintechchat/25392535573/
  • 6. G E T I T I N W R I T I N G John Eckman • @jeckman • #wcri
  • 7. I N F L I G H T John Eckman • @jeckman • #wcri
  • 8. D O N ’ T F O R G E T TO B R E AT H E John Eckman • @jeckman • #wcri
  • 9. I T ’ S A L L A B O U T P E R S P E C T I V E John Eckman • @jeckman • #wcri
  • 10. P I C K YO U R B AT T L E S John Eckman • @jeckman • #wcri
  • 11. C H E C K I N P E R I O D I C A L LY John Eckman • @jeckman • #wcri
  • 12. I N T H E E N D John Eckman • @jeckman • #wcri
  • 13. T H I S TO O S H A L L PAS S John Eckman • @jeckman • #wcri
  • 14. S O M E R E L AT I O N S H I P S S H O U L D E N D John Eckman • @jeckman • #wcri
  • 15. L A N D SA F E LY John Eckman • @jeckman • #wcri
  • 16. B O N U S
  • 17. YO U A R E N OT YO U R J O B John Eckman • @jeckman • #wcri
  • 18. S U M M A RY 1. Intent > technique 2. Be your best self 3. Get it in writing 4. Don’t forget to breathe 5. It’s all about perspective
 6. Pick your battles
 7. Check in periodically 8. This too shall pass 9. Some relationships should end 10. Land safely 11. You are not your job
  • 19. Come work with us: https://10up.com/contact/ https://10up.com/careers/