Subtitle: Everything I Needed to Know About Consulting, I Learned in the Self-Help Aisle.
Though its "new age" spirituality language, may bother some readers, the core lessons of this best seller from the late nineties will serve you will if you deal with human beings as clients or colleagues, or frankly if you are one yourself.
From WordCamp Maine 2015
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The Four Agreements and Professional Services
1. John Eckman • @jeckman • #wcme15 • 10up.com
T H E F O U R AG R E E M E N T S
& P R O F E S S I O N A L
S E RV I C E S
O R ,
E V E RY T H I N G I N E E D E D TO K N OW A B O U T
C O N S U LT I N G , I L E A R N E D I N T H E S E L F - H E L P
A I S L E
2. T H E F O U R
AG R E E M E N T S
• Don Miguel Ruiz
• Best seller in 1997
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– H A M L E T
“There is nothing either good or bad,
but thinking makes it so.”
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B E I M P E C C A B L E W I T H YO U R WO R D
• Speak with integrity
• Say only what you mean
• Avoid using the word to speak against
yourself, or to gossip about others.
• Use the power of your word in the
direction of truth and love.
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B E I M P E C C A B L E W I T H YO U R WO R D
https://www.flickr.com/photos/rk_photos/4914255517/
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B E I M P E C C A B L E W I T H YO U R WO R D
https://www.flickr.com/photos/mariozuccaillustration/
449955740/
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B E I M P E C C A B L E W I T H YO U R WO R D
http://en.wikipedia.org/wiki/Criticism#/media/File:Julio_Ruelas_-_Criticism_-_Google_Art_Project.jpg
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- J E A N - PA U L S A R T R E
“Hell is other people.”
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D O N ’ T TA K E A N Y T H I N G
P E R S O N A L LY
• Nothing others do is because of you.
• What others say and do is a projection of
their own reality, their own dream.
• When you are immune to the opinions
and actions of others, you won’t be the
victim of needless suffering.
11. John Eckman • @jeckman • #wcme15 • 10up.com
D O N ’ T TA K E A N Y T H I N G
P E R S O N A L LY
12. John Eckman • @jeckman • #wcme15 • 10up.com
D O N ’ T TA K E A N Y T H I N G
P E R S O N A L LY
https://
www.flickr.com/
photos/
kier14matrix/
5432585148/
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D O N ’ T TA K E A N Y T H I N G
P E R S O N A L LY
14. John Eckman • @jeckman • #wcme15 • 10up.com
- B J Ö R K
“There is definitely definitely definitely no
logic to human behavior . . .”
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D O N ’ T M A K E AS S U M P T I O N S
• Find the courage to ask questions and
express what you really want.
• Communicate with others as clearly as
you can to avoid misunderstandings,
sadness, and drama.
• With just this one agreement, you can
completely transform your life.
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D O N ’ T M A K E AS S U M P T I O N S
http://upload.wikimedia.org/wikipedia/commons/7/77/Crystal_radio_advertisement.png
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- A N D R E W C A R N E G I E
“Do not look for approval except for the
consciousness of doing your best”
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A LWAYS D O YO U R B E S T
• Your best is going to change from
moment to moment;
• It will be different when you healthy as
opposed to sick
• Under any circumstance, simply do your
best, and you will avoid self-judgment,
self-abuse, and regret
24. John Eckman • @jeckman • #wcme15 • 10up.com
S U M M A RY
• Be impeccable with your word
• Don’t take anything personally
• Don’t make assumptions
• Always do your best