Jeffrey Mansfield Resume

1. JEFFREY D. MANSFIELD
290 S. Milton Avenue
Glen Ellyn, IL 60137
630-858-3342 (Home) JeffreyDMansfield@gmail.com 630-804-7920 (Cell)
www.linkedin.com/in/JeffreyDMansfield
www.twitter.com/JeffMansfld
AREAS OF EXPERTISE
 Project portfolio management and governance
 Process redesign and improvement
 Project and program management
 IT budgeting and financial management
 PMO implementation and management  International / distributed teams
 Business needs assessment  Salesforce.com platform
 Vendor management
 eCommerce website development
 Waterfall and Agile development processes
 Requirements and use case development
PROFESSIONAL EXPERIENCE
TEKsystems - Sr. Project Manager March 2020 – Dec 2020
Sr. Project Manager at Federal Signal for multiple Oracle CX Commerce related initiatives.
 Managed a cross functional teamof external development partners, internal development resources, and
business resources in the development of two eCommerce storefronts based on the Oracle CX Commerce
platform opening a new sales channel for the organization.
 Planned and managed the development of interfaces between the Oracle CX Commerce platform and
various applications including JD Edwards, Vertex, and MS Dynamics using IBMCastIron middleware to
support the new eCommerce storefronts.
 Planned the migration of existing applications from the classic Oracle Cloud Infrastructure to the current
Oracle Cloud Infrastructure environment to facilitate migration to a new data center.
TEKsystems – Sr. Project Manager Sept 2018 – Feb 2020
Sr. Project Manager at Kellogg’s for SAP, Salesforce.com, sales analytics, and eCommerce related initiatives.
 Managed multiple teams in implementing modifications to SAP finance and supply chain functionality
required for Kellogg’s divestiture of the Keebler cookie business.
 Managed external creative agency and development partner in creation of new product website built on
the Adobe Experience Manager (AEM) platform.
 Directed the development and release of a new sales analytics dashboard built on the Tableau platform.
 Led eCommerce initiative to allow orders placed on retailer websites to be fulfilled and shipped by Kellogg
directly to the retailer’s customers.
 Managed the migration of Salesforce.com functionality to new lightening user interface.
Platinum Consulting – Sr. Project Manager Jan 2018 – Aug 2018
Sr. Project Manager at Stericycle for initiative to migrate data from existing legacy billing systems to a custom
billing application being built on the Salesforce.com platform.
 Managed implementation of new customer segmentation for sales and financial reporting.
 Migrated project planning to LeanKit Planview to support corporate wide initiative to improve project and
portfolio reporting.
MDI Group - Program Manager Sept 2017 – Nov 2017
Program Manager at US Foods for initiative to migrateto the Lightening user interface and relaunch the
Salesforce.com platform to increase adoption.
 Worked with Scrum Masters and Product Owners to create Jira dashboards to capture metrics and provide
transparency into sprint and overall status of projects in program.
 Worked with scrum team and accounting to resolve funding issues and returned project to green.
 Launched new lightening user interface and chatter functionality to increase collaboration on accounts
among the sales teamand other organizations.

2. JEFFREY D. MANSFIELD
630-858-3342 (Home)
www.linkedin.com/in/JeffreyDMansfield
JeffreyDMansfield@gmail.com
PAGE TWO
630-804-7920 (Cell)
TEKsystems – Sr. Project Manager June2016 – Aug 2017
Sr. Project Manager at Truckstop.com for initiative to extend the Salesforce.com platform to support
provisioning of products, authentication of users, and invoicing of customers.
 Assisted in the migration of development team from waterfall to Agile/Scrum methodologies.
 Implemented modifications to current website to capture new authentication credentials for customers to
enable migration to a single sign-on environment based on Salesforce Identity.
 Managed external vendor in definition and configuration of Salesforce platform to establish master
customer information, standard product catalog and pricing, customer sales processes, and billing of
customers through Zuora resulting in the correction of numerous billing errors.
Veredus, Inc - Program Manager Nov 2015 – June2016
Program Manager at TravelClick for various Salesforce.com and BI reporting initiatives.
 Managed program comprised of cross functional teamto synchronize customer data from multiple
applications in Salesforce.com resulting in 7000 sales prospects being identified.
 Directed the consolidation of two Salesforce.com instances into a single instance.
 Managed the development of data warehouse and BI reporting to support the management of a digital
advertising business targeting the hospitality industry.
GuideIT - Program Manager March 2015 – July 2015
Program Manager at Aon Insurance for initiative to upgrade existing Surety Bond system used internally and by
external customers.
 Proposed and implemented framework and planning for incremental development process.
 Managed offshore vendors on development of use cases and UI prototypes for new application.
Mansfield Services – Program Manager Aug 2014 – Feb 2015
Program Manager at Transdev NA to develop strategy and plan to implement a Program Management function
to deliver key initiatives to address industry disruption from new competitors.
 Created and delivered presentation to business leadership on Program and Portfolio Management
organization types, services provided, and benefits.
 Developed implementation roadmap and executed on plan to createPMO office based on feedback
obtained from business leadership.
 Expanded use of current PMS tool and evaluated new tools resulting in purchase of Version1.
TEKsystems - Program Manager May 2014 – July 2014
Program Manager at Aon's K&K Insurance, the leading provider of sports, leisure, and entertainment insurance
products. Implemented program management function to coordinate efforts of multiple internal teams and an
external vendor on initiative to streamline policy rating and underwriting processes.
 Established process to develop test scenarios and implemented defect tracking process to increase
transparency into testing status.
Mansfield Services – Sr. Project Manager July 2013 – May 2014
Provided IT consulting services to non-profit organizations.
 Account Manager for a Taproot Foundation project to install Salesforce.com to replace existing
membership database for a non-profit in Chicago.
Thomson Reuters – Senior Director Program Management Sept 2010 – Aug 2012
Coordinated process, organization development, and strategic technology initiatives, reporting to the CTO and
VP of Technology Strategy. Managed annual portfolio of $63M and a $78M IT budget.
 Implemented revised portfolio and governance processes, and managed IT budget preparation through
two organizational changes that included integration or divestiture of business units.
 Supported the integration of technology organizations by collaborating on the definition and roll out of
governance process that supported agile and waterfall methodologies.
 Worked with business leaders and product teams from three business units to develop annual project
portfolio that supported strategyand aligned with financial targetsand resource availability.

3. JEFFREY D. MANSFIELD
630-858-3342 (Home)
www.linkedin.com/in/JeffreyDMansfield
JeffreyDMansfield@gmail.com
PAGE THREE
630-804-7920 (Cell)
Thomson Reuters – Senior Director Program Management July 2007 – Sept 2010
Implemented ProgramManagementOffice (PMO) forscientificbusiness,managingorganizationand
resourcestoprovide projectmanagementservicesfor all ITprojectswithinthree business units. Led cross
functional teamin preparation of annual project portfolio and IT budget.
 Increased Senior Management transparency into project status, costs, and potential business impacts by
standardizing project management reporting processes across the business units.
 Launched project portfolio management system that improved tracking of project costs and contributed to
a 22% increase in capitalization of software development expenses.
Thomson Reuters – Director Project Management Jan 2002 – July 2007
Managed project management team on major projects impacting customer-facing web applications for
Corporate Markets business unit. Managed $28M project portfolio and IT budget for the business unit.
 Assisted sales organization in the consolidation of Salesforce.com instances that enabled consolidation of
sales teams and cross selling of products from different business units.
 Program Manager of international initiative to develop and launch a replacement intellectual property
application that exceeded annual sales of existing products.
Additional project management and software development experience at Motorola, United Airlines, CCC
Information Services, and internet startups Whiplash and Delphion.
EDUCATION AND CERTIFICATIONS
BA, DePaul University, Chicago, IL
Product Management PMC Level II, Pragmatic Marketing
Certified ScrumMaster, Scrum Alliance
Certified SAFe 4 Scrum Master, Scaled Agile, Inc.
Certified Scrum Product Owner, Scrum Alliance
Lean Six Sigma Green Belt Training, Chicago Deming Association Six Sigma Masters Program, Naperville, IL
ORGANIZATIONS
Project Management Institute, Member (Not PMP, PgMP or PfMP certified) 2014 – 2017
Plan Commission, Village of Glen Ellyn, IL 2000 – 2007, 2013 – 2014
TECHNOLOGIES AND PACKAGES
Languages: Java, C, C++, Perl, PLSQL
Frameworks: Spring, Google Web Toolkit, Struts, .NET
RDBMS: Oracle, PostgreSQL, MySQL, DB2
Search Engines: Fast (Microsoft SharePoint), BRS (OpenText), Verity
PPM and Office Tools: Microsoft Office, Microsoft Project, Microsoft Teams, Microsoft SharePoint, Clarity,
Planview, LeanKit, Innotas, Jira, Version One, Bugzilla, Teamwork, ALM Octane
Applications: Salesforce.com, Zuora, SAP, JD Edwards, Oracle CX Commerce, IBMCast Iron,
Adobe Experience Manager (AEM), WebSphere eCommerce Server
Analysis Tools: OBIEE, Tableau, Inxight StarTree(Business Objects/SAP visualization tool)