A presentation given various times back in 2008 derived from earlier decks. Looks at the need for service reform rather than sticking plasters and lipstick on the pig of current service structures
7. the existing focus
• server consolidation
• the development of a common structure for servers
and applications
• automating the deployment of servers and
applications within that common structure
• improving overall security, data protection and
privacy practices (including at the local, regional or
branch office level)
• improving security through improved identity
management
• virtualisation and rationalisation in the data centre
• desktop and mobile platform optimisation
• driving down the 76% of IT budget costs spent on IT
services
8. Education Tax Welfare Health ...etc
citizen
Government
(provider/producer centric
view
9. Education Tax Welfare Health ...etc
citizen
Government
(provider/producer centric
view
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license
social networking
lessons:
• not silos
• not segmentation
(aka “neo-silos”)
• ... but semantic
tagging
23. example:
ambient-assisted living
• independent living enabled by technology
• centred on citizens and their needs
– enabling the elderly to continue living in their
own home as long as possible, living
independently under their own control, with a
higher quality of life
– bathroom scales, blood pressure monitors,
blood glucose monitors, heart-rate monitors
that update the patient and their GP (eg. via
wireless & broadband)
– drugs that tell you when they’re out of date, or
if you’ve forgotten a dose
• involves sensing and smart processing,
evaluation and communication
• involves measuring a person's location and
using location data in a way that benefits them
• (see the EU’s Framework Program 6 & 7)