IoT–The Death of (G)UI

Source:http://www.techradar.com[28.5.16]
IoT – The Death of User Interface?
Aan
Internet of Things Conference
mediencampus
Prof. Andrea Krajewski
@krajewski

IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
http://www.pcwelt.de/galerien/Die-Geschichte-des-Smartphones-5896750.html,(C)IBM
24 YEARS…

FORMED OUR PERSPECTIVE
 ©http://de.123rf.com/profile_ocusfocus

INTERFACE
 ©http://de.123rf.com/profile_ocusfocus

(c)http://de.123rf.com/profile_aimage

https://www.smarthome.de/app/funktionen[25.8.16]
A BUTTON
FOR EVERYTHING?

(C)TomArmitage,http://tomarmitage.com/2014/12/02/
some-of-these-things-are-not-like-the-others/[9.9.16]
BINOCULAR
& BIG STICK
HOW PROGRESSIVE!
THE ROLE OF APPS IN IOT:

“Most people (65%) aren't
downloading apps at all, [...]
we're now in a one-app world;
42% of people spend most
of their time on a single app.”
- Comscore (market study in the USA, 2014)
PEOPLE
DON’T
CARE
ABOUT
APPS
MEANWHILE

POST APP WORLD
BY 2020 SMART AGENTS
AND VPAs WILL HANDLE 40% OF
MOBILE INTERACTIONS
- Gartner Inc.
PARADIGM SHIFT

https://botlist.co/bots/filter?platform=13[28.5.16]
MACHINE-MAN
INTERACTION
THE NEW PARADIGM

http://www.businessinsider.com/the-messaging-app-report-2015-11?IR=T [7.9.16]

SHIFT
https://www.youtube.com/watch?v=VFF0blUDawg

https://www.youtube.com/watch?v=VFF0blUDawg
MACHINE-MACHINE
INTERACTION
THE NEW PARADIGM
tado° realizes when you
leave your home

IOT
IS NOT
ABOUT
THINGS
THE IOT MISTAKE
IT’S ABOUT ASSISTED LIFE
(…UNIVERSE AND EVERYTHING)
http://www.glowcaps.com/wp-content/uploads/2013/01/products.jpg[6.8.14]

http://www.internetofuselessthings.io/,contributionfrom@tomcoatesTomCoates

THE USER’S DILEMMA
CONTROL OR
SURRENDER?
DO WE REALLY WANT TO STEER
50 BN THINGS?
http://de.123rf.com/profile_kobby_dagan

http://ifworlddesignguide.com/haier-2016-winners#/pages/page/entry/198601-kitchen-zero[6.9.16

DON’T TALK,
JUST DO
MATURITY OF THINGS

http://alistapart.com/article/all-talk-and-no-buttons-the-conversational-ui[9.9.16]
“The interface
was limiting us.”
- Matty Mariansky
(explaining the concept of Meekan)
Time-of-day options on Mariansky’s iOS App.

https://home.google.com[28.5.16]
VOICE
CONVERSATIONAL
USER INTERFACES
THE NEW UI

TALKING
TO … A POT
THE NEW UX

SMART AGENT
TALKING TO PEOPLE

CONVERSATIONAL
PATTERNS
CONVERSATION WITH A PERSON

IDENTIFICATION
I KNOW WHAT YOU DID LAST SUMMER

DIALOG
PARTNERSHIPS
THE NEW DESIGN TASK

http://www.bragi.com/thedash/[9.9.16]
“Not the eyes but the voice
reflect the soul.”
- Prof. W. Sendlmeier, TU Berlin

(c)WarnerBrothers,Quelle:http://www.warnerbros.com/her[30.5.16]
Catherine:
“You are dating
a computer?”
Theodore:
“She is not just
a computer!”
(Dialog in the movie “HER”)

COEXISTENCE
AS AN UX-GOAL
THE INTERNET OF ALL

o  correct
o  comprehensible
o  verifiable
 INTERPLAY PERSONALITY
 TRUST
 SUBSTANCE
 Agent  User
o  authentic
o  attentive
o  anticipative
o  open minded
o  honest/loyal
o  smart/humorous
o  assisting
o  anticipating
o  cooperative
DIALOG
EXPERIENCE

PERSONALITY
MIRRORS TONALITY
Screenshot,siri[30.5.16]
“Hello dear Siri.”
“Hello my darling.”

IGNORANT
Screenshot,googleapp[1.6.16]
PERSONALITY
“Hello.”
Search Result: Song “Hello”
from Adele.

PERSONALITY
SPECIFIC HUMOR / AUTHENTIC/
SMART
“Siri, tell me a joke.”
“Can’t do that. I always forget
the punch line.”

PERSONALITY
CULTURAL ATTENTIVE
https://echosim.io/[30.5.16]

http://poncho.is[28.5.16]
PERSONALITY
AUTHENTIC, HUMOROUS, ACCESSIBLE, SMART

PERSONALITY
GENDER: YES BUT NO
NOT ACCEPTABLE
“Are you a woman?”
“I didn’t get assigned a
gender. ”

CLEVER INTERPLAY
SMART AND ACTIVATING DIRECTION
Ponchoweather-bot,accessiibleviahttps://poncho.is

https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16]
CAREFUL INTERPLAY
CONFIRMATIVE DIALOG PRESENTS RELIABILITY

INITIATIVE
INTERPLAY
BRIDGING UNCERTAINTY
(c)Facebook/dpa,aus:sueddeutsche.de[28.5.16]
“You can ask things like…”

INTERPLAY IN
REASONABLE
STEPS
OFFERING INFO BITES
1
2
3

ANTICIPATING
INTERPLAY
KNOWING THE CRUCIAL
FACTS

“Siri, how is the weather
in Frankfurt today?“
NO SUBSTANCE
IGNORANTLY
OVER THE TOP

“Google, how is the weather
in Frankfurt today?“
NO SUBSTANCE
ANYBODY TALKING TO ME?

NO SUBSTANCE
NOT SMART ENOUGH?
https://echosim.io/[30.5.16]

NO TRUST
THE UNCANNY VALLEY – EFFECT
AND THE TYPICAL FEAR OF AI
http://video.cnbc.com/gallery/?video=3000502094
Interviewer:
“Do you want to destroy
humans? Please say ‘no’.”
Sophia:
“O.k., I will destroy humans.”
Interviewer:
“No, I take it back!
Don’t destroy humans.”

“A world of conversational machines
is one in which we treat software
like humans, letting them deeper
into our lives and confiding in them
more than ever.”
- Will Oremus
(in: “Terrifyingly Convenient”, http://www.slate.com, 3.4.16)

TRUST
HUMAN RIGHTS,
A CONTENPORARY
EXTENSION FOR
“CYBORGS”*
*according to Aral Balkan “Ethical Design Manifesto“ (https://ind.ie/ethical-design/ )

No design problem?
https://ind.ie/ethical-design/[30.5.16]
UX
Usability
*according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )

TRUST
WHY NOT DEFINING
ZONES OF PRIVACY?

TRUST
WHY NOT LEARNING
PRIVATE MATTERS
WHEN CLOSE
ENOUGH?

TRUST
WHY NOT GETTING
A SOCIAL PROFILE
OF MY DEVICES?

CREATE AUTHENTIC
AND TRUSTWORTHY
DIALOG PARTNERSHIPS
THE NEW DESIGN TASK

PROF. ANDREA KRAJEWSKI
DESIGN OF MEDIA SYSTEMS
andrea.krajewski@h-da.de
www.andreakrajewski.com
@krajewski
THANK YOU!

IoT–The Death of (G)UI

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