4. On page 21 the author writes, “Habits are often as
much a curse as a benefit.” What are examples of
habits that are beneficial or detrimental in your
own life?
10. Why do you think it is easier to convince someone
to adopt a new behavior if it is preceded and
followed by something familiar at the beginning
and end?
12. Have you ever been employed by a company or an
individual that embodied a strong, keystone habit
or culture, like the employee safety at Alcoa?
13. Chapter 5
Starbucks and
the Habit of
Success
Think back on the Marshmallow Study. Why is
willpower a keystone habit?
14. Chapter 6
The Power
of Crisis
What did you think of the scenarios with the
London Underground and Rhode Island hospital?
Can libraries learn anything from these
scenarios?
15. Chapter 7
How Target
Knows What
You Want
Before You
Do
What do you think of collecting information on
customers? Should libraries collect information to
target potential wants like automatic holds or
program reminders based on previous checkouts?
16. Chapter 8
Saddleback
Church and
the
Montgomery
Bus Boycott
Peer pressure involves the social habits that
encourage people to conform to group
expectations. What are some examples of
positive peer pressure?