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Mobilizing for Mobile Jim Loter Director of Information Technology jim@spl.org | @jloter LITA National Forum, St. Louis, MO. October 2011
Obligatory Statistics Slide 27 locations Central Library (363,000 ft2) 26 neighborhood libraries 2010 Stats Circulation of 12,000,000 7,000,000 patron visits 7,200,000 web site visits $50M budget Photo: KOMO News http://www.komonews.com
Mobile Services (Then) Image: The Seattle Public Library collection
Mobile Services (Now) Catalog/search Library information Digital downloads Notifications Library tours Services in the stacks Photo: WebJunction http://blog.webjunctionworks.org/index.php/category/seattle/
SPL Mobile (Boopsie) ,[object Object]
Search the Catalog
Download Digital Books & Media
Ask a Librarian (IM, text, call)
Calendar of Events
Library Locations
Book/DVD/CD lists
Blogs and Podcasts
Facebook & Twitter links,[object Object]
SPL Mobile App Queries
Digital Book Downloads Integrated OverDrive eBooks and eAudioBooks into SPL Mobile in July 2011 75,000 titles via OverDrive 17,180 available on 9/30/2011 3,500 eBook downloads via SPL Mobile in August 2011
OverDrive Integration
Digital Downloads 2011 423,000 ? 312,000 111,000

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Mobilizing for Mobile: The Seattle Public Library

Editor's Notes

  1. For a century, this was what mobile services meant to libraries. (Talk about our integration of mobile services into Central)
  2. I’ll note that I’ve already seen a few presentations here in St. Louis about mobile-related services that are far more innovative and interesting that what we’ve been doing in Seattle. I have to remind myself to keep in mind differences in audience and culture. We do have a lot of patrons with smartphones, but we don’t have quite the saturation of, say, a college campus. Also, within the postmodern glass and steel walls of our building there is a very traditional library culture. So it’s been a challenge to get and keep people thinking about mobility and to incorporate mobile services into library programs and services.
  3. We launched the SPL Mobile app in 2010 after determining that we would not invest in making a mobile version of our traditional web site. We focused on mobilizing the highest trafficked parts of the site, which included – obviously – the catalog, our Ask a Librarian services, evens calendar, and library locations.
  4. Overall, digital downloading continues to rise. This year, August and September are hard months for us to project because of a number of factors. First, the library was closed for a week at the end of August so we typically see a spike of activity preceding that. The impact of the OverDrive integration into SPL Mobile isn’t yet known – will it cause a permanent increase or just fork existing patterns? And, of course, the recent availability of Kindle-formatted eBooks is likely to send the curve even higher.
  5. Presentation yesterday from University of Utah