As part of the JISC Funded 'Supporting and Embedding CPD for BCE project', a working group, led by JISC and AURIL are developing a Continuing Professional Development framework for Business and Community Engagement organisations and practitioners. We have now prepared a first draft of the framework and this is set out in the attached slides. <p>You are invited to play a key role in the development of the new framework by providing an external perspective and helping to ensuring that the framework is fit for purpose by validating it. You can do so by reviewing the slides and completing a short online survey at LINK TO BE ADDED by 12 January 2012. The survey should take no more than 5 minutes to complete. <p>The survey will be available from 1 December.

1. Making an Impact -
A New CPD Framework for our
sector
December 2011

2. Need to Engage
• UK research – innovation gap – getting
knowledge out from universities and PSREs
• Impact of UK research and education
• Translation across disciplines & boundaries
• Client/partner-focus
• Service driven, problem-solving
• ......Requires a new skill set
Opportunities for sector and for UK PLC

3. The Changing Landscape
• Tough economic climate
• Comprehensive Spending Review
• Massive Re-organisations
• Redundancies /Job insecurity
• Increasing Demands on us
• Need to be more Professional
©AURIL Sept2011

4. The Initiative
• JISC and AURIL led collaboration
• Builds on AURIL’s CPD Framework
• JISC funded UK-wide multi-stakeholder project
• Core BCE Framework underpinning an...
• ....Online diagnostic tool skills self-evaluation
• Business & Community Engagement:
i.e.‘ third mission’: knowledge transfer/exchange; employer
engagement; public engagement; lifelong learning
Delivery by autumn 2012

5. Timely Nationwide Sector Review
• 17 Organisations on Working Group
• 20 Organisations on Advisory Group
• Representing every facet of sector
• In-depth survey
• Some interesting results………..
©AURIL Sept2011

6. Great Feedback, BUT a Wake Up Call
• Our roles not fully embedded
• Our worth not fully valued
• There is no real career path
• Some respondents
− don’t understand aims
− think only more experience is needed

7. Populating the Visual
• Survey analysis results
• Broken down into
− Core attributes
− Core “people-related” activities
− Specialist aims & drivers
− Specialist activities & processes
− Specialist knowledge & skills

8. Main Result - A New Framework
• Deconstructed to Reconstruct
• “Umbrella” Framework of all aspects of our work
• Uses:
- Recruitment, Annual Reviews, CPD
- Strategic Planning
- Helping Others Understand What We Do
- Helping to “Place” Ourselves
• No Levels at this Stage
• Toolkit to Come
©AURIL Sept2011

9. Framework for BCE Engagement
Aims & Drivers Aims & Drivers
Delivering Delivering
Economic Social
Benefit Relationships Benefit
Personal
Qualities
Communications Leadership
Aims & Drivers
Delivering
Internal
Benefit
AURIL Sept2011

10. Core Personal Qualities
Energetic / Enterprising /Motivated / Pro-active
Resilient / Tenacious / Determined / Optimistic
Patient /Calm / Unflappable / Consistent
Empathetic /Open / Diplomatic
Ethical/ Honest/Trustworthy
Reflective/Active Learner
Team Player
Flexible
©AURIL Sept2011

11. Relationships
Need to be an effective and credible:
Networker /Co-ordinator /Collaborator /Partnership Mgr
Recogniser / Respecter of others’ needs & standpoints
Facilitator / Negotiator/ Broker/Boundary Spanner
Planner / Project & Programme Manager
Deliverer / Completer Finisher/ Evaluator
Communications Leadership
Need to be an effective and credible: Need to be an effective and credible:
Information-gatherer/ Summariser Motivator / Driver
Active Listener /Interpreter/Translator Decision-maker/Problem Solver
Oral & Written Communicator Organiser/Conceptualiser/Prioritiser
Influencer / Persuader / Responder Strategic Planner /Resource Investigator
Salesperson / Promoter / Presenter Champion for Culture Change/Status Quo Challenger
Lateral Thinker/Creative Thinker /Innovator/Visionary
©AURIL Sept2011

12. Logic Case Study – Young People
• Delivering Social Benefit – new audience engaged in knowledge flows – e.g. target
communities engaged with, to access information generated by research and inform
research process
• Specific Aims and Drivers – could be depending on the research/messages being
promoted – cultural enrichment, quality of life, wellbeing, access to education
• Specific Activities and Processes – accessing events/festivals, access students,
widening participation e.g. using existing social networks through students/ events
and festivals to access online social media networks, and develop and repackage
research to give messages in a language and format young people can relate to e.g.
vox pops, podcasts, art, cartoons as well as the written word, getting young volunteers
to support and develop the activities with you
• Specific Knowledge – community/audience insight e.g. young people use social media
to communicate and are more likely to engage online than attend a meeting
• Specific Skills – audience reach and engagement – using different ways to reach and
engage audiences e.g. social media
• The framework would offer resources, information and links to support the users
activities under each of the sub headings

13. AIMS & DRIVERS
Business /Employer Needs Community /Public Needs
Innovations /New Technologies & Systems; Influencing public services policy, practice,
Improved Competitiveness/ Profitability; effectiveness;
New Businesses , Opportunities, Cultural enrichment, quality of life, health,
well-being;
Jobs, Skills; Core: Social welfare, national security, cohesion
Drivers: Improving Skills; Access to education;
Business Legislation & Developing Capacity;
Drivers:
Governance; Creating Opportunities; BIS Science & Society
Business & Client Student /Graduate Access; Strategy;
values; Raising BCE Profile; Social /Client values;
Charities’ Act;
Core Drivers:
Nat / Local Govt Policy;
Impact Agenda; Economy; Globalisation;
Internal Needs Income Generation/ Research Impact; Internal Needs
Enhanced Curriculum Development & Research
Profile / Reputation/ Public Standing;
Asset Protection / Exploitation;
Enriched Student Experience;
Drivers:
Organisation’s Values
Mission;
HEFCE/HEIF/BIS
Strategies;
Funding;
©AURIL Sept2011

14. ACTIVITIES & PROCESSES
Business & Employer Services Community/Public Services
Innovative Products & Services; Access to Knowledge - research, events, festivals,
Sector/Discipline Clubs/Networks/Groups learning;
New Business Formation/Incubation; Access to museums, Libraries, Lectures,
Licensing; Joint Ventures; Core: Exhibitions, Facilities;
Contract & Collaborative Research Opportunity Access to students, placements,
KTPs/ Bus Development Progs Identification, volunteering ;
WBL/ CPD/WFD; Opportunity Mgmt; Access to research, advisory
Science Park Facilities; Project Management; boards, trusteeships;
Monitoring/Evaluation; Institutional relationship
Facilities Hire;
Meetings & Events; Mgmt;
Consultancy, Coaching; Partnership Building;
Facilities Access/Hire; Widening
Information gathering, storage, retrieval Participation;
Enhancing Inter-disciplinarity
Encouraging economic regeneration and enterprise
Internal Services Administration; Plans, Policies, Processes, Internal Services
Procedures, Approvals;
Funding/Grant Applications, Mgmt;
Research Governance, Mgmt, RIM;
Contract Mgmt;
Student Enterprise &
Employability;
Staff Development;
CRM Systems;
Finance;
©AURIL Sept2011

15. Focus: Opportunity Management
Social Internal Economic
New services Research and New products
Social Enterprise governance Joint ventures
Volunteering / Funding and Spin
outs/ups/ins
Placements grants
KTP/Funded
Skills IP management programmes
Development Business and
Internal
Collaborative consultancy skills WFD
partnerships Contracts
Contract
Facilities hire Licensing
management

16. KNOWLEDGE & SKILLS
Commercialisation Routes & Techniques Community /Cultural Routes & Techniques
Commercial Insight Community/Audience Insights
Profitable Deal Brokerage Not for Profit Costing & Pricing
Valuing, Costing & Pricing Core Not for Profit Deal Brokerage
Entrepreneurship Audience Reach & Engagement
Business Innovation Management Community Cultures & Language
Business Planning Championing BCE Regeneration Partnerships
Commercial & IP Law Horizon Scanning Budgeting
Fiscal Compliance Marketing
NPD & Design Meeting Needs
PPP Understanding Environment
Auditing Investigative Research & Analysis
Information Management
Project Management & QA
Budget Management
Monitoring/ Evaluation
Sustainability
Internal Routes & Techniques Internal Customer Service Internal Routes & Techniques
Championing Culture Change
Funding /Grant streams Knowledge
Legal / Regulatory Compliance
Internal Governance
Strategic Planning
Reporting & Metrics;
Risk Management ;
Finance, FEC, VAT
©AURIL Sept2011

17. STILL TO DO
We have essential detailed tasks and processes
to add once we have your input
•Different Types of Contracts & Agreements
•Different Types of Collaboration Agreements,
•Consultancy
•Setting up Spin-outs
•Managing Volunteering

18. Send any additional comments to
Linda.Baines@stfc.ac.uk
07770 652509